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- Tasks: Lead a team to support clients with complex care needs in their homes.
- Company: Caremark Mansfield & Ashfield is dedicated to enhancing care for individuals with complex conditions.
- Benefits: Enjoy a full-time contract, competitive salary, career growth, pension scheme, and paid mileage.
- Why this job: Make a real difference in people's lives while enjoying flexibility and a supportive team culture.
- Qualifications: Must have 3 years of community care experience and a Level 4 Diploma in Health and Social Care.
- Other info: Participate in an on-call rota for emergency support, ensuring a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
About Caremark Mansfield & Ashfield
We are on a journey of developing our complex care offering to support children, younger people and adults in their own home environments who have complex conditions. Our Care Supervisors have an allocated caseload of clients and associated staff teams. They engage closely with our clients, family members and professionals, monitor, support and develop a dedicated staff team, guiding, motivating and inspiring them to be focused on achieving their client’s goals and outcomes.
About the Role
Our Care Supervisor role is community based. It is important that the successful individual is organised, has strong planning skills and can operate on their own as well as being part of our well-established team. We expect the successful individual to be highly visible in the community, visiting their assigned clients on a regular basis and being a pivotal part of the service that we provide. The pivotal element of the role is to inspire a team of Support Workers to enable our clients to reach their potential.
Our service extends to weekends and through the night support, as such flexibility is essential to ensure that the service is monitored and supported through regular staff spot checks, reviews and observations. In addition to this, some of our clients have support at school and will need engagement through the day. Case Leaders work flexibly and plan their own diary in order to meet the requirements of the service whilst also maintaining a good work-life balance. Our Case Leader will participate in an ‘on-call’ rota, which is the service's emergency out of hours facility. This will be on a 1 week on, 1 week off rota basis.
Principal Responsibilities
- Produce and maintain person-centred care plans for all new customers, ensuring all risks are assessed and recorded appropriately.
- Support and develop staff in designated packages of care through close supervision and monitoring on a daily or weekly basis to enable them to provide the standards of consistent care delivered to each client.
- Engage with and support our staff team through Team Meetings, Supervisions, Spot Checks, Annual Reviews and Observations, including covert checks and night time and weekend checks.
- Conduct regular, cyclic reviews with clients, involving family members, professionals and advocates where appropriate.
- Monitor, audit and maintain records within the clients' homes.
- Introduce new staff members to their new clients, ensuring staff are fully aware of the clients' individual care plan and are focused on helping the client to achieve their goals, outcomes and aspirations.
- Recognise positive comments and compliments provided by clients, family members and professionals and feed this information back to staff members through Connect Team, cards, team meetings and supervisions, to ensure they can be recognised.
- Conduct live audits and dynamic medication and record keeping audits in the client’s home to ensure best medication practice.
Essential Role Requirements
- Previous community complex care experience minimum of 3 years.
- Level 4 Diploma or above in Health and Social Care.
- Previous experience in leading a team or managing people.
- A full UK driving licence and own vehicle.
Benefits
- Full time, permanent contract.
- Excellent salary.
- Excellent career progression opportunities.
- Company pension scheme.
- Paid mileage.
- Company performance related bonus.
Case Leader employer: Caremark Mansfield & Ashfield
Contact Detail:
Caremark Mansfield & Ashfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Leader
✨Tip Number 1
Familiarise yourself with the specific needs of the community you’ll be serving. Understanding local challenges and resources can help you demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in complex care. They can provide insights and may even refer you to opportunities within Caremark.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experiences where you successfully managed a team or project. This will highlight your ability to inspire and motivate staff, which is crucial for the Case Leader role.
✨Tip Number 4
Be prepared to discuss your flexibility and how you manage work-life balance, as this role requires adaptability to meet client needs at various times, including weekends and nights.
We think you need these skills to ace Case Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community complex care, especially any leadership roles. Emphasise your Level 4 Diploma or above in Health and Social Care, as well as your ability to manage teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting clients with complex conditions. Mention specific examples of how you've inspired and developed staff in previous roles, showcasing your organisational and planning skills.
Highlight Flexibility and Availability: Since the role requires flexibility, make sure to mention your willingness to work weekends and nights. Discuss your experience with on-call duties or similar responsibilities to demonstrate your readiness for this aspect of the job.
Showcase Communication Skills: Effective communication is key in this role. Provide examples of how you've engaged with clients, families, and professionals in the past. Highlight your experience in conducting reviews and meetings to ensure everyone is aligned with client goals.
How to prepare for a job interview at Caremark Mansfield & Ashfield
✨Showcase Your Community Care Experience
Make sure to highlight your previous experience in community complex care during the interview. Discuss specific examples where you successfully managed a caseload or led a team, as this will demonstrate your capability to handle the responsibilities of a Case Leader.
✨Emphasise Organisational Skills
Since the role requires strong planning and organisational skills, be prepared to discuss how you manage your time and prioritise tasks. Share examples of how you've effectively planned your diary to meet client needs while maintaining a work-life balance.
✨Demonstrate Leadership Qualities
As a Case Leader, you'll need to inspire and motivate your team. Be ready to talk about your leadership style and provide examples of how you've supported and developed staff in previous roles. This will show that you can foster a positive team environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role and how you would address them, particularly in relation to client care and team management.
