Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Take inbound calls and guide customers through their tech purchases.
- Company: Join a dynamic team in Loughborough focused on amazing tech sales.
- Benefits: Enjoy uncapped commission, flexible shifts, and comprehensive training.
- Why this job: Be part of a vibrant culture that values customer relationships and personal growth.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Work Monday to Friday with occasional weekends; full training provided.
The predicted salary is between 30000 - 42000 £ per year.
Inbound Sales Advisors based in Loughborough, taking calls from customers that have been on the website and looking to purchase some amazing tech! As an advisor you can expect to take between 40-50 calls on average per day and will be tasked with understanding the customers' needs, closing the sale, building the customers' basket (including services) and walking them through the full sales journey.
There will be 2 weeks training - 09:00 - 17:30. Hours of work are: Monday to Friday (Between 08:00-20:00 Shift Range - 8hr Shift) 1 in every 2 weekend - 09:00-17:30.
Job Role: Your key responsibilities, which are not exhaustive and not limited to include:
- Managing inbound calls to the business from clients/customers’ requests.
- Working towards and aiming to exceed sales expectations.
- Exploring customer needs and offering suitable products and services from the website.
- Guiding the customer through the sales journey whilst ensuring they are kept fully informed.
- Building relationships with customers to ensure converting a one-time customer into a customer for life.
- Delivering a best-in-class customer experience.
- Maximise up selling opportunities whilst ensuring the customer has an informed choice.
Key Skills:
- A commitment to providing great service.
- Customer Service experience, ideally within a Contact Centre environment.
- Excellent communication skills.
- To be driven.
Inbound Sales Advisor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Advisor
✨Tip Number 1
Familiarise yourself with our products and services. Understanding the tech we offer will not only help you answer customer queries confidently but also enable you to suggest suitable options that meet their needs.
✨Tip Number 2
Practice your communication skills. Since you'll be taking a high volume of calls, being clear and engaging in your conversations is crucial. Role-playing with a friend can help you refine your approach.
✨Tip Number 3
Get comfortable with sales techniques. Research common strategies for closing sales and upselling, as these will be key in helping you exceed sales expectations and build lasting customer relationships.
✨Tip Number 4
Show enthusiasm for customer service. During your interactions, convey genuine interest in helping customers find the right products. This attitude can make a significant difference in converting calls into sales.
We think you need these skills to ace Inbound Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to manage calls, understand customer needs, and close sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and sales. Mention how your skills align with the responsibilities of the Inbound Sales Advisor role and express your enthusiasm for providing excellent customer service.
Highlight Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you've successfully interacted with customers in previous roles, especially in a contact centre environment.
Showcase Your Sales Achievements: If you have any quantifiable sales achievements, make sure to include them. This could be exceeding sales targets or successfully upselling products. Numbers can make a strong impact!
How to prepare for a job interview at Click To Hired
✨Know the Product Inside Out
Familiarise yourself with the tech products and services offered by the company. Being able to discuss features, benefits, and potential upselling opportunities will show your commitment and knowledge during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations and turned them into positive outcomes, as this role heavily relies on building relationships with customers.
✨Practice Active Listening
During the interview, showcase your ability to listen actively. This is crucial for understanding customer needs in the role. You can do this by summarising what the interviewer says and asking clarifying questions.
✨Show Enthusiasm for Sales
Express your passion for sales and helping customers find the right products. Share any relevant experiences where you exceeded sales targets or successfully closed deals, as this will demonstrate your drive and suitability for the role.
