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- Tasks: Create and implement engaging visual merchandising strategies for our eCommerce platforms.
- Company: Join a premium retail brand that excels in both physical and online sales globally.
- Benefits: Enjoy flexible hybrid working, free parking, discounted memberships, and career progression opportunities.
- Why this job: Be part of a dynamic team shaping the digital shopping experience with industry experts.
- Qualifications: 2+ years in eCommerce, strong analytical skills, and experience with merchandising tools required.
- Other info: Work in a collaborative environment focused on optimising customer journeys during key trading moments.
The predicted salary is between 28800 - 42000 £ per year.
Quest Search & Selection is currently recruiting for an eCommerce Website Merchandiser to play a key role in optimising and personalising the digital customer journey, while shaping and executing the online visual merchandising strategy. This role is critical in advancing the digital commerce experience and requires a customer-first, data-led approach to help deliver on group-wide digital KPIs.
The company is working in partnership with a well-established premium retail and eCommerce brand. This business operates across multiple channels, with its product offering available in physical stores, through third-party retailers, and online on a global scale.
Role and Responsibilities:
- Design and execute data-driven, customer-focused visual merchandising strategies for the website and app.
- Manage onsite search configuration and performance across product listing (PLP) and product detail pages (PDP).
- Drive personalisation initiatives using tools such as Algolia and Nosto.
- Analyse A/B and multivariate test results to draw insights and provide clear next steps.
- Support ongoing optimisation projects to ensure best-in-class UX across the customer journey.
- Identify friction points through data analysis and recommend actionable solutions.
- Collaborate with cross-functional teams to enhance the user journey during key trading moments and promotional events.
Qualifications:
- 2+ years of experience in an eCommerce or B2C digital environment.
- Strong background in website merchandising, CRO, digital visual merchandising, personalisation, or web analytics.
- Data-savvy with proven ability to interpret A/B testing results and make optimisation decisions.
- Hands-on experience with onsite search and merchandising tools.
- Proficiency in Google Analytics, ContentSquare, and Excel.
- Strong attention to detail and a commercial, analytical mindset.
Benefits:
- Flexible hybrid working (1 day per week WFH)
- Free on-site parking
- Staff restaurant access
- Discounted memberships
- Clear pathways for career progression
- Opportunity to work alongside industry-leading digital experts
If this is something for you, please apply quoting the job no. JO-2507-115172.
eCommerce Website Merchandiser employer: Quest Search and Selection
Contact Detail:
Quest Search and Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce Website Merchandiser
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital merchandising. Understanding current market dynamics and customer preferences will help you demonstrate your knowledge during interviews and show that you're proactive about staying informed.
✨Tip Number 2
Get hands-on experience with tools mentioned in the job description, like Algolia and Nosto. If you can showcase your ability to use these platforms effectively, it will set you apart from other candidates and prove your readiness for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive decisions in previous roles. Being able to articulate your thought process and the impact of your actions on KPIs will highlight your analytical skills and customer-first approach.
✨Tip Number 4
Network with professionals in the eCommerce space, especially those who have experience in visual merchandising. Engaging with industry experts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace eCommerce Website Merchandiser
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the eCommerce Website Merchandiser position. Tailor your application to highlight relevant experience in website merchandising and data analysis.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in eCommerce or B2C digital environments. Provide specific examples of how you've successfully implemented visual merchandising strategies or personalisation initiatives.
Showcase Your Data Skills: Since the role requires a data-led approach, be sure to mention your proficiency with tools like Google Analytics and your experience interpreting A/B testing results. Include any relevant metrics or outcomes from your previous roles to demonstrate your impact.
Craft a Compelling Cover Letter: Use your cover letter to convey your passion for optimising the digital customer journey. Discuss how your analytical mindset and attention to detail can contribute to enhancing user experience and achieving the company's digital KPIs.
How to prepare for a job interview at Quest Search and Selection
✨Showcase Your Data Skills
Since the role requires a data-led approach, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions in previous roles, especially regarding A/B testing and optimisation.
✨Demonstrate Visual Merchandising Knowledge
Familiarise yourself with current trends in digital visual merchandising. Be ready to share your thoughts on effective strategies and how you would apply them to enhance the customer journey for the company.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've identified friction points in the user journey and how you proposed actionable solutions. Use the STAR method to structure your responses.
✨Highlight Collaboration Experience
This role involves working with cross-functional teams, so be sure to discuss your experience collaborating with others. Share specific examples of successful projects where teamwork played a crucial role in achieving results.
