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- Tasks: Provide tech support for Mac users and maintain IT systems.
- Company: Join a vibrant London-based interior design agency.
- Benefits: Enjoy a competitive salary and opportunities for growth.
- Why this job: Be part of a creative team while enhancing your tech skills.
- Qualifications: Experience in Mac OS support and knowledge of Office 365 required.
- Other info: Ideal for detail-oriented individuals eager to learn and innovate.
The predicted salary is between 21600 - 30000 £ per year.
We are working with a London-based Interior design agency to help find them an IT Support (Mac OS) specialist, someone with a couple of years IT support experience, who will help to ensure the smooth running of all the agency’s IT systems and report in to the IT Manager.
This role will have a broad focus and includes the following:
- Provide technical support and assistance to end-users, by diagnosing and resolving hardware, software (Mac OS), and network issues.
- Setup and maintain new and existing users, ensuring that all workstations are running the most up to date software.
- Monitor and maintain IT infrastructure, including desktops, laptops, printers, and network equipment (including cabling, VPN, Firewalls and WiFi networks).
- Support routine system updates, backups, and security protocols.
- Research and purchase computer equipment for the office, keeping tabs on IT expenditure.
- Ensure IT, technology policies and document templates/formatting are adhered to throughout the studio.
- Stay up to date with the latest technologies, research technology solutions and make recommendations on improvements.
- Help users get the most out of their software throughout the agency, including helping to run workshops and other training programmes.
Applicants must have a background in supporting IT for a Mac OS environment, be proficient in using Apple products, have excellent knowledge of Office 365 and Adobe Creative apps and above all be detail focused, reliable, confident, and eager to learn.
IT Support Assistant (Mac), London, to £30k employer: Network - Career Consultants
Contact Detail:
Network - Career Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Assistant (Mac), London, to £30k
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Office 365 and Adobe Creative apps. Being able to demonstrate your proficiency in these applications during an interview can set you apart from other candidates.
✨Tip Number 2
Research the company and its IT infrastructure. Understanding their current systems and any potential areas for improvement will allow you to speak knowledgeably about how you can contribute to their team during the interview.
✨Tip Number 3
Prepare to discuss your previous experience in IT support, particularly in a Mac OS environment. Be ready to share specific examples of how you've resolved issues or improved processes in past roles, as this will showcase your hands-on expertise.
✨Tip Number 4
Consider creating a small portfolio or presentation that highlights your technical skills and any relevant projects you've worked on. This can be a great way to visually demonstrate your capabilities and enthusiasm for the role during the interview.
We think you need these skills to ace IT Support Assistant (Mac), London, to £30k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Mac OS support and any relevant technical skills. Include specific examples of how you've resolved IT issues in the past, particularly in a creative environment.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with Apple products and Office 365, and explain how your skills align with the job requirements. Be sure to convey your eagerness to learn and grow within the role.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you provided IT support, especially in a Mac OS environment. Highlight any experience with network maintenance, user training, or system updates, as these are key aspects of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Assistant.
How to prepare for a job interview at Network - Career Consultants
✨Show Your Mac OS Expertise
Make sure to highlight your experience with Mac OS during the interview. Be prepared to discuss specific issues you've resolved and how you stay updated with the latest Mac technologies.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and fixed IT issues in the past. This role requires a proactive approach, so showcasing your ability to troubleshoot effectively will impress the interviewers.
✨Familiarise Yourself with Office 365 and Adobe Creative Apps
Since proficiency in these applications is crucial, brush up on your knowledge and be ready to discuss how you've used them in previous roles. Consider mentioning any training sessions you've conducted or participated in.
✨Emphasise Your Attention to Detail
This position requires a detail-focused individual. Share examples from your past work where your attention to detail made a significant difference, whether in maintaining IT systems or ensuring compliance with technology policies.
