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- Tasks: Lead digital transformation and sales operations, shaping tech ecosystems and driving automation.
- Company: QXi is revolutionising staffing with AI-enabled technology for better client and candidate relationships.
- Benefits: Enjoy hybrid work, performance bonuses, health plans, and a supportive culture focused on work-life balance.
- Why this job: Be the force behind tech that enhances human connections in recruitment, making a real impact.
- Qualifications: 4+ years in business systems or transformation, strong project management, and AI tool experience required.
- Other info: Join an ambitious team dedicated to building a smarter, people-first staffing ecosystem.
The predicted salary is between 43200 - 72000 £ per year.
We're hiring: Digital Transformation / Sales Operations Manager
London (Hybrid – 3 days a week in office)
At QXi, we’re not just modernising staffing, we’re transforming how our brands work through smart, adaptable, AI-enabled technology that gives our people time back to build real relationships with clients and candidates.
We’re looking for a Digital Transformation / Sales Operations Manager to join our Group Operations team. This is a strategic, hands-on role that will shape our tech ecosystem across multiple brands, drive automation and lead meaningful change that unlocks better ways of working.
What You’ll Do- Be a Trusted Business Partner: Embed yourself within Sales and the wider QXi group. Listen, challenge and co-create solutions that free consultants from manual admin, giving them more time to build trusted relationships.
- Shape an Adaptable, AI-Enabled Ecosystem: Evaluate, design and refine a tech stack that works independently for each brand but also seamlessly across the group. Build in flexibility to adopt new AI capabilities and support an evolving operating model.
- Own Change and Project Delivery: Lead and coordinate technology and process projects end-to-end - from scoping and vendor management to UAT and rollout. Translate business needs into clear requirements for developers and external partners.
- Champion Automation and Smart Tools: Partner to identify, test and embed automation opportunities; including enhancing our tools to reduce repetitive tasks, increase productivity and give us a competitive edge.
- Consult and Influence, Inside and Out: Stay plugged into staffing and technology trends. Act as a spokesperson for QXi’s digital transformation vision. Bring insights that keep us ahead of the curve.
- Turn Data into Insight and Foresight: Build intuitive dashboards and reporting that translate data and AI insights into clear actions and opportunities for teams and leadership.
- Proven experience (min 4 years) in business systems, technology enablement, or transformation within staffing, recruitment, talent solutions, or a related people-driven industry.
- Curiosity and confidence when working with AI tools and strong grasp of how it’s reshaping the landscape. Experience with CRM/ATS platforms and marketing tech; automation exposure is essential.
- Demonstrable project management skills - comfortable managing timelines, budgets, vendors, and stakeholders.
- Technical aptitude - understand how systems integrate and data flows and can translate business requirements for developers.
- Strong commercial and operational awareness - you know how technology and AI can unlock time, revenue, and better client and candidate experiences.
- Analytical mindset - able to read data signals and drive decisions.
- A fearless, consultative, and proactive approach - you challenge the status quo and build better ways of working.
At QXi, every piece of technology and every AI initiative serves one purpose: giving our people more time for human connection. You’ll be the driving force behind building a tech ecosystem that makes this a reality - freeing recruiters to double down on building relationships and delivering exceptional experiences for our clients and candidates.
Why join us?You’ll be joining a group that’s ambitious, values-led, and investing in the future of tech-enabled staffing. We’re building a smarter ecosystem that lets humans be more human and we want you to help shape it.
Package & Benefits- Performance based bonus
- Hybrid: 3 days per week in our London office
- Clear progression and opportunity
- A collaborative, people-first culture with flexibility and support.
- 37 hour working week for a better work life balance
- An array of benefits including: health cash plans, cycle to work schemes, company paid holidays, lunch clubs and more!
Sound like you? Apply now or get in touch for a confidential conversation.
Digital Transformation / Sales Operations Manager employer: QXi
Contact Detail:
QXi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Transformation / Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and AI tools relevant to the staffing industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and the company's vision.
✨Tip Number 2
Network with professionals in the staffing and recruitment sector, especially those involved in technology enablement. Engaging in conversations can provide insights into the challenges they face and how you can position yourself as a solution provider.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects that involved technology integration or process automation. Highlighting your hands-on experience will showcase your capability to lead change effectively.
✨Tip Number 4
Stay updated on the latest CRM/ATS platforms and marketing technologies. Being knowledgeable about these tools will allow you to speak confidently about how you can enhance QXi's tech ecosystem and drive productivity.
We think you need these skills to ace Digital Transformation / Sales Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the specific needs of the Digital Transformation / Sales Operations Manager position.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in business systems, technology enablement, and project management. Use quantifiable achievements to demonstrate your impact in previous roles.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your understanding of AI tools and how they can transform staffing processes, as well as your approach to driving change and automation.
Showcase Your Analytical Skills: Provide examples in your application that illustrate your analytical mindset. Highlight any experience you have with data-driven decision-making and how you've used insights to improve processes or outcomes in past roles.
How to prepare for a job interview at QXi
✨Understand the Role and Company
Before the interview, make sure to thoroughly research QXi and its mission. Understand how the Digital Transformation / Sales Operations Manager role fits into their vision of modernising staffing through AI-enabled technology. This will help you articulate how your skills align with their goals.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of projects you've managed in the past. Highlight your ability to coordinate technology and process projects from start to finish, including vendor management and user acceptance testing (UAT). This will demonstrate your capability to own change and project delivery.
✨Demonstrate Your Technical Aptitude
Since the role requires a strong understanding of how systems integrate and data flows, be ready to discuss your experience with CRM/ATS platforms and any automation tools you've used. Show how you've leveraged technology to improve processes and outcomes in previous roles.
✨Emphasise Your Analytical Mindset
Prepare to talk about how you've used data to drive decisions in your past roles. Discuss any dashboards or reporting tools you've built that translated data insights into actionable strategies. This will highlight your ability to turn data into insight and foresight, which is crucial for this position.
