Children and Young People PIE Champion in Birmingham

We are looking for a Children and Young People PIE Champion who is empathic, highly motivated, energetic, and an experienced individual to join our diverse staff team to deliver a quality service provision to vulnerable adults and their children. You will have worked in a refuge or support setting within the last 3 years and be able to demonstrate this.

You will be responsible for looking after service users and supporting them with their daily requirements and the day-to-day running of the commissioned services and building functions.

• Deliver a ‘whole family approach’ to the individuals, families and children that access our commissioned services, enabling work with both the family unit and children affected by domestic abuse (individually and in groups), support during pregnancy, an early help focus, healthy relationship work, links to local schools, Children's Trust, CAFCASS etc.
• Support individuals with life skills, to better manage their finances by reducing debt and increasing income.
• Signpost customers to relevant sources of support, for additional guidance and advice.
• Provide crisis intervention where necessary to prevent customer situations escalating.
• Be fully aware of any issues that may affect customer well-being e.g. homelessness, domestic abuse, drug, and alcohol addiction.
• Provide a flexible service and where necessary work across all refuge sites.
• Always operate in a person-centred and professional manner.
• Work with customers to prepare them for their own homes and risk assess for any safety measures that will need to be in place.
• Competent in use of IT and DATA Systems, keeping files updated.
• Work on a rotated Helpline to take referrals coming into refuge and complete DASH Risk Assessment – must have good knowledge of MARAC protocols and Safeguarding arrangements.
• Organise and facilitate holistic activities for children within the refuge.

The benefits include:

• 34 days annual leave, plus the option to purchase up to 5 additional days.
• Birthday leave.
• New Home leave.
• Life assurance (3 x salary).
• Employee Assistance programme.
• Employee Wellbeing programme.
• Flexible Working options.

You will have sound knowledge and understanding of Domestic Violence and Abuse and the impact on the customer and their children. Good knowledge and understanding of how to apply for Universal Credit, do housing applications, support women with no recourse to public funds, work with professionals if a woman is applying for her Indefinite leave to remain, able to access languages for those with language barriers and support with applying for grants once a customer is ready to move on. Familiar with other services in the Birmingham area which can provide additional support for your customer, and you must be able to communicate and advocate effectively with other professionals on behalf of your customer.

Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 750 staff, works with over 150 volunteers and provides training places and apprenticeships for many more. The Group has an annual turnover of more than £37m and owns assets close to £190m.

Trident offers their employees learning and development opportunities and wants to invest in their development and career growth. Through our apprenticeship scheme, we offer various courses in areas that will help support employees within their roles and for their further development. We celebrate Equality, Diversity, and Inclusion and as a person-centred organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope. By joining Trident Group, you will have the opportunity to join our Diverse Voices Steering Group to ensure Equality, Diversity, and Inclusion remains at the heart of everything we do.

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible.
• Communicating and promoting vacancies.
• Offering an interview to disabled people.
• Anticipating and providing reasonable adjustments as required.
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• At least one activity that will make a difference for disabled people.

All applications must be accompanied by a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert. All applicants must provide their right to work documentation at the interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK. Relevant roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS).