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For Companies At a Glance
- Tasks: Provide first-line IT support, troubleshoot issues, and assist with system setups.
- Company: Join a respected Legal 500 firm known for its supportive environment.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work culture.
- Why this job: Kickstart your IT career in a professional setting where your skills truly matter.
- Qualifications: A-Levels or equivalent, driving licence essential, strong communication skills.
- Other info: Office-based role with occasional travel to other locations.
The predicted salary is between 18400 - 21000 £ per year.
Join a highly respected Legal 500 firm as a Trainee IT Support specialist where your skills will keep the team connected and running smoothly. We are looking for a proactive and driven IT Support trainee to join our office-based team in Blandford. This is a fantastic opportunity for someone with a genuine interest in IT Support who enjoys solving problems, working with people, and delivering excellent internal service across a dynamic business.
As an IT Support team member, you will provide day-to-day technical support across the firm, assisting colleagues with hardware, software, and system-related queries. The ability to drive is essential due to occasional travel between office locations. This role would suit a school/college leaver who is looking to kick start their career within a professional services environment.
What You’ll Be Doing:
- Providing first-line IT Support to all staff across the firm
- Troubleshooting hardware, software, and network issues
- Assisting with system setups, equipment installations, and user onboarding
- Liaising with external IT providers when required
- Offering hands-on technical support to ensure smooth daily operations
What We’re Looking For:
- Previous IT Support experience (bonus)
- Full UK driving licence (essential)
- A-Levels or equivalent qualifications
- Strong communication and problem-solving skills
- Proactive, approachable, and able to work well under pressure in a fast-paced environment
Key Details:
- Salary: £23,000 - £25,000 (depending on experience)
- Location: Blandford - Office-based (full-time)
- Travel: Ability to drive is essential due to occasional travel to other offices
This is an excellent opportunity to grow your IT Support career within a supportive and forward-thinking firm, where your contribution will be highly valued and visible. If you’re ready to take the next step in your IT Support journey, we’d love to hear from you.
Trainee IT Support in Blandford Forum employer: Gerrard White
Contact Detail:
Gerrard White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Support in Blandford Forum
✨Tip Number 1
Familiarise yourself with common IT support tools and software. Knowing your way around ticketing systems, remote desktop applications, and basic troubleshooting techniques will give you a solid foundation to impress during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. This could be from school projects, personal experiences, or any informal IT support you've provided to friends or family.
✨Tip Number 3
Network with current IT professionals or join local tech groups. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations for the position at StudySmarter.
✨Tip Number 4
Demonstrate your enthusiasm for IT support by staying updated on the latest technology trends and developments. Mentioning recent advancements or tools during your conversation can show your genuine interest and proactive attitude.
We think you need these skills to ace Trainee IT Support in Blandford Forum
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant IT support experience, even if it's from school projects or personal initiatives. Emphasise your problem-solving skills and any technical knowledge you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your genuine interest in IT support. Mention specific examples of how you've solved problems or helped others with technology, and express your enthusiasm for working in a professional services environment.
Highlight Communication Skills: Since the role requires strong communication skills, provide examples in your application of how you've effectively communicated with others, whether in a team setting or while assisting someone with a technical issue.
Show Your Proactivity: Demonstrate your proactive nature by mentioning any instances where you've taken the initiative to learn new technologies or improve processes. This will show the employer that you're driven and ready to contribute to their team.
How to prepare for a job interview at Gerrard White
✨Show Your Passion for IT Support
Make sure to express your genuine interest in IT Support during the interview. Share any relevant experiences, even if they are from school or personal projects, to demonstrate your enthusiasm and commitment to the field.
✨Prepare for Technical Questions
Expect questions related to troubleshooting hardware and software issues. Brush up on common problems and solutions, and be ready to discuss how you would approach various technical scenarios that may arise in the role.
✨Highlight Your Communication Skills
Since the role involves assisting colleagues with their IT queries, emphasise your strong communication skills. Provide examples of how you've effectively communicated complex information in a simple way, especially in a team setting.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific instances where you've successfully solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your proactive approach to challenges.
