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For Companies At a Glance
- Tasks: Engage with customers, diagnose drainage issues, and implement effective solutions.
- Company: Join a reputable company in Macclesfield, dedicated to excellent customer service.
- Benefits: Enjoy a competitive salary and the opportunity for career growth.
- Why this job: Make a real impact by solving problems and helping customers daily.
- Qualifications: No specific qualifications required; just a passion for customer service and problem-solving.
- Other info: This is a permanent position with opportunities for training and development.
The predicted salary is between 24000 - 33600 £ per year.
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Location: Macclesfield, UK
Job Type: Permanent
Salary: £30,000 - £32,000
Key Responsibilities:- Liaising with commercial and domestic customers on site.
- Customer service engaging with customers in a professional manner.
- Investigating and diagnosing issues via site surveys.
- Advising customers as to solutions and implementing accordingly, this may include: Drain clearance, De-scaling.
Drainage Engineer employer: Rock managed services
Contact Detail:
Rock managed services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer
✨Tip Number 1
Familiarise yourself with the latest drainage technologies and techniques. Being knowledgeable about current trends will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the drainage and gas service industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare for potential site surveys by practising your diagnostic skills. Consider setting up mock scenarios with friends or colleagues to enhance your problem-solving abilities in real-time situations.
✨Tip Number 4
Showcase your customer service skills during interviews. Be ready to share examples of how you've successfully engaged with customers in the past, as this is a key aspect of the role.
We think you need these skills to ace Drainage Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities of a Drainage Engineer. Make sure you highlight relevant experience in your application that aligns with these responsibilities.
Tailor Your CV: Customise your CV to reflect your skills and experiences related to drainage engineering. Emphasise any previous roles where you liaised with customers, conducted site surveys, or provided solutions to technical issues.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully engaged with customers and resolved issues in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in customer-facing roles.
How to prepare for a job interview at Rock managed services
✨Know Your Technical Stuff
As a Drainage Engineer, you'll need to demonstrate your technical knowledge during the interview. Brush up on drainage systems, common issues, and solutions. Be prepared to discuss your previous experiences and how you've tackled similar problems.
✨Customer Service Skills Matter
Since the role involves liaising with customers, it's crucial to showcase your customer service skills. Think of examples where you've successfully engaged with clients, resolved their concerns, or provided exceptional service. This will highlight your ability to communicate effectively.
✨Prepare for Site Survey Scenarios
Expect questions related to site surveys and diagnosing issues. Prepare to explain your approach to investigating problems and how you would advise customers on solutions. Practising these scenarios can help you articulate your thought process clearly.
✨Dress Professionally and Be Punctual
First impressions count! Dress appropriately for the interview and ensure you arrive on time. This shows respect for the interviewer's time and demonstrates your professionalism, which is essential in customer-facing roles.
