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- Tasks: Lead community engagement for an exciting new PC shooter game.
- Company: Join Tencent, a global leader in gaming with over 800 million users worldwide.
- Benefits: Enjoy a collaborative culture and opportunities to shape player experiences.
- Why this job: Be part of a dynamic team that values inclusivity and creativity in gaming.
- Qualifications: 8+ years in community management for PC/console games, especially shooters.
- Other info: Work with a passionate team dedicated to enhancing the gaming community.
The predicted salary is between 43200 - 72000 £ per year.
About Tencent
Tencent Games was established in 2003. We are a leading global platform for game development, operations and publishing, and the largest online game community in China.
Tencent Games has developed and operated over 140 games. We provide cross-platform interactive entertainment experience for more than 800 million users in over 200 countries and regions around the world. Honor of Kings, PUBG MOBILE, and League of Legends, are some of our most popular titles around the world.
Meanwhile, we actively promote the development of esports industry, work with global partners to build an open, collaborative and symbiotic industrial ecology, and create high-quality digital life experiences for players.
About Level Infinite
Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world.
We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.
We are seeking a highly motivated and experienced Community Manager to join our team for an upcoming overseas PC shooter product. The ideal candidate will have a proven track record in managing communities for successful PC and console games, particularly in the Western market.
Key Responsibilities
- Develop and implement community engagement strategies to build a strong player base.
- Manage and moderate community forums, social media channels, and other platforms.
- Collaborate with the marketing and development teams to make sure community feedback is incorporated into product updates
- Organize and facilitate community events, including tournaments, live streams, and Q&A sessions.
- Analyze community feedback and sentiment to provide insights to the development team.
- Create and manage content for community communication, including newsletters, blog posts, and social media updates.
- Foster a positive and inclusive environment within the community, addressing any issues or concerns that arise.
Job Requirements
- Proven 8+ years of experience in community management for PC and console games, with a focus on successful titles in the Western market.
- Strong understanding of the gaming industry, particularly in the shooter genre.
- Excellent communication skills in English, both written and verbal.
- Ability to engage and interact with diverse player communities.
- Experience with community management tools and analytics platforms.
- Strong organizational skills and the ability to manage multiple projects simultaneously.
- Passion for gaming and a deep understanding of player motivations and behaviors.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Senior Game Community Manager, Neptune Publishing employer: Tencent
Contact Detail:
Tencent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Game Community Manager, Neptune Publishing
✨Tip Number 1
Familiarize yourself with the latest trends in community management, especially within the gaming industry. Understanding what successful community managers are doing in the shooter genre can give you an edge.
✨Tip Number 2
Engage with existing gaming communities on platforms like Discord, Reddit, and Twitter. This will not only help you understand player sentiments but also showcase your passion and commitment to community engagement.
✨Tip Number 3
Network with professionals in the gaming industry, particularly those who work in community management. Attend gaming conventions or online webinars to connect with potential colleagues and learn from their experiences.
✨Tip Number 4
Stay updated on Tencent's games and community initiatives. Being knowledgeable about their titles and how they engage with players will demonstrate your genuine interest in the company and its mission.
We think you need these skills to ace Senior Game Community Manager, Neptune Publishing
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Tencent and Level Infinite's company culture. Highlight your alignment with their values of inclusivity, connection, and accessibility in your application.
Tailor Your CV: Make sure your CV reflects your 8+ years of experience in community management for PC and console games. Emphasize your achievements in building player communities and any relevant metrics that showcase your success.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your experience but also demonstrates your passion for gaming and understanding of player motivations. Mention specific examples of community engagement strategies you've implemented in the past.
Showcase Relevant Skills: In your application, highlight your communication skills, experience with community management tools, and ability to analyze community feedback. Provide examples of how you've used these skills to foster positive community environments.
How to prepare for a job interview at Tencent
✨Show Your Passion for Gaming
Make sure to express your genuine passion for gaming during the interview. Share your favorite games, what you love about them, and how they influence your approach to community management.
✨Demonstrate Community Engagement Strategies
Prepare to discuss specific community engagement strategies you've implemented in the past. Highlight successful examples where your efforts led to increased player interaction or satisfaction.
✨Familiarize Yourself with the Shooter Genre
Since the role focuses on a PC shooter product, be ready to discuss your understanding of the shooter genre. Mention any relevant experience and how it shapes your perspective on community management.
✨Highlight Your Communication Skills
Excellent communication is key for this role. Be prepared to showcase your written and verbal communication skills, perhaps by discussing how you've effectively communicated with diverse player communities in previous roles.
