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For Companies At a Glance
- Tasks: Support and enhance POS systems in a dynamic hospitality environment.
- Company: Join a leading brand in the hospitality sector, known for innovation.
- Benefits: Enjoy a flexible hybrid work model and competitive day rates.
- Why this job: Be part of a transformative project that impacts the restaurant industry.
- Qualifications: Experience with Simphony or Micros POS systems is essential.
- Other info: Initial 6-month contract with potential for extension.
Our client, a leading brand in the hospitality sector, is seeking an experienced POS Solutions Engineer to join their team on an initial 6-month contract, with strong potential for ongoing 6-month extensions. This role is offered outside IR35 on a negotiable day rate basis and requires 2-3 days per week onsite at their London office.
Key Responsibilities
- Provide expert support across the restaurant POS estate, primarily focusing on Simphony and/or Micros systems.
- Contribute to both ongoing Micros updates and Simphony enhancements as part of a wider F&B Transformation Program.
- Take full ownership of configuration changes, including testing, validation, and deployment across multiple restaurant locations.
- Support continuous improvements to POS system functionality, working closely with business and technical teams.
- Collaborate with cross-functional teams to ensure seamless integration with hospitality operations and evolving business requirements.
- Provide proactive and responsive support for POS issues, troubleshooting, and system optimizations.
Key Requirements
- Proven hands-on experience with Simphony and/or Micros POS platforms within the hospitality or restaurant sector.
- Strong understanding of the hospitality and POS landscape, industry best practices, and operational challenges.
- Ability to own, implement, and manage configuration changes with minimal supervision.
- Experience supporting POS changes within larger business transformation or modernization programs is highly desirable.
- Strong analytical, problem-solving, and communication skills.
- Ability to thrive in a fast-paced environment and manage competing priorities effectively.
Contract Details
- Initial Term: 6 months (likely to extend on a rolling 6-month basis)
- Status: Outside IR35
- Location: Hybrid (2-3 days onsite in London, remainder remote)
- Day Rate: Negotiable (depending on experience)
Solutions Engineer - POS employer: MarkJames Search
Contact Detail:
MarkJames Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer - POS
✨Tip Number 1
Familiarise yourself with the Simphony and Micros POS systems. Since these are key platforms for the role, having a solid understanding of their functionalities and recent updates will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience with POS systems. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences with configuration changes and system optimisations. Be ready to share specific examples of how you've contributed to similar projects in the past.
✨Tip Number 4
Showcase your problem-solving skills by preparing for scenario-based questions. Think about common challenges faced in POS systems and how you would approach resolving them effectively.
We think you need these skills to ace Solutions Engineer - POS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with Simphony and/or Micros POS platforms. Include specific examples of how you've contributed to similar projects in the hospitality sector.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the hospitality landscape and your ability to manage configuration changes. Mention any relevant experience with business transformation programs to stand out.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your analytical and problem-solving skills. Highlight situations where you successfully resolved POS issues or optimised system functionality.
Highlight Collaboration Experience: Since the role involves working with cross-functional teams, mention any past experiences where you collaborated effectively with different departments to achieve common goals.
How to prepare for a job interview at MarkJames Search
✨Showcase Your POS Expertise
Make sure to highlight your hands-on experience with Simphony and/or Micros systems during the interview. Be prepared to discuss specific projects where you've implemented or managed configuration changes, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand the Hospitality Landscape
Familiarise yourself with the current trends and challenges in the hospitality sector. Being able to discuss industry best practices and how they relate to POS systems will show that you are not only technically proficient but also understand the business context.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would approach troubleshooting and optimising POS issues. Prepare examples from your past experiences where you successfully resolved problems or improved system functionality, as this will showcase your analytical and problem-solving skills.
✨Demonstrate Collaboration Skills
Since the role involves working closely with cross-functional teams, be ready to discuss your experience in collaborating with different departments. Highlight any successful projects where teamwork was essential, as this will illustrate your ability to integrate seamlessly into their operations.
