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For Companies At a Glance
- Tasks: Engage with clients, create tailored strategies, and drive sales growth.
- Company: Join a dynamic team focused on exceptional customer service and strategic relationships.
- Benefits: Enjoy competitive pay, free lunches, onsite parking, and a supportive work environment.
- Why this job: Perfect for outgoing individuals who thrive in high-energy settings and love building relationships.
- Qualifications: Must be a people person, confident presenter, and IT literate; sales experience is a plus.
- Other info: This role involves travel across the UK and offers 30 days annual leave.
The predicted salary is between 36000 - 60000 £ per year.
Are you a natural people person with a talent for sales and a passion for customer care? Do you thrive in high-energy environments, love presenting to corporate clients, and have a keen eye for numbers? Our client is seeking an experienced and driven Key Account Manager to help them deliver exceptional service and grow strategic client relationships.
Key Responsibilities
- Create and Implement Key Account Action Plans
- Lead the creation and delivery of tailored client strategies.
- Conduct both virtual and in-person client appointments – travel is required.
- Deliver effective product training.
- Confidently make executive-level decisions that benefit both the client and the business.
- Resolve client challenges proactively and effectively.
- Ensure all client actions and communications are completed and logged with Sales Support.
- Collaborate with internal teams on key projects, including onboarding new clients and managing large orders.
- Manage smooth and professional client handovers.
Maintain Relationships with Key Decision Makers
- Schedule and deliver regular quality interactions with key decision makers.
- Build trust and long-term partnerships at a senior and corporate level.
- Present confidently and professionally in all client settings.
Maintain and Increase Client Revenue & Margin
- Follow up on quotes and drive conversion.
- Proactively make outbound calls and appointments to:
- Expand existing revenue and margin streams through new products.
- Implement price increases.
- Recommend product switch outs.
- Identify and action value-add opportunities for clients.
- Promote relevant product offers and campaigns to generate awareness and uplift.
Implement Strategies to Grow Sales
- Consistently meet or exceed KPAs and sales targets.
- Strategically identify opportunities to grow product category performance.
Resolve Client Challenges
- Detect early signs of risk and implement fast, effective action plans to retain client confidence and satisfaction.
What our client is looking for
- A natural people person – outgoing, engaging, and professional in every interaction.
- Confident presenter – able to speak clearly and credibly to senior stakeholders and corporate-level decision makers.
- Commercially minded – understands pricing, margins, and cost-saving strategies.
- Sales-focused and service-driven – combines strong sales ability with exceptional customer service standards.
- IT literate – comfortable with CRM systems, data management, and reporting. HubSpot experience would be beneficial.
- Organised and proactive – stays on top of deadlines, appointments, and opportunities.
- Willing to travel – must be able to attend client sites across the UK as needed.
What our client offers
- Competitive remuneration package.
- Free lunch and refreshments, free onsite parking, staff discount and company pension scheme.
- PMI and access to Employee Bonus Scheme (post-probation).
- Supportive, team-based work environment.
- Ongoing training and development.
- 30 days annual leave including bank holidays (rising to 33 after 2 years' service).
- This role is on the road visiting customers, with some office-based work.
- This role is 40 hours per week, 8:30am-5pm Monday - Friday.
Key Account Manager employer: AUSTIN MATLEY
Contact Detail:
AUSTIN MATLEY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network with professionals in the industry to gain insights and make connections. Attend relevant events or webinars where you can meet potential clients or colleagues who can provide valuable information about the role and company culture.
✨Tip Number 2
Familiarise yourself with the company's products and services. Understanding what they offer will help you tailor your conversations and demonstrate your knowledge during interviews, showing that you're genuinely interested in the role.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle client objections or present solutions can showcase your sales skills and ability to think on your feet.
✨Tip Number 4
Research the key decision-makers within the company and understand their backgrounds. This will allow you to engage them more effectively during your interactions and demonstrate your ability to build relationships at a senior level.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience and customer care skills. Use specific examples that demonstrate your ability to manage key accounts and build relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention your experience in presenting to corporate clients and how you can contribute to the company's success.
Highlight Relevant Skills: In your application, emphasise your IT literacy, particularly with CRM systems like HubSpot. Mention your organisational skills and ability to meet deadlines, as these are crucial for the role.
Showcase Your People Skills: Demonstrate your outgoing and engaging personality in your application. Provide examples of how you've built trust and long-term partnerships with key decision-makers in previous roles.
How to prepare for a job interview at AUSTIN MATLEY
✨Showcase Your People Skills
As a Key Account Manager, your ability to connect with clients is crucial. During the interview, share examples of how you've built strong relationships in previous roles. Highlight your outgoing nature and how it has helped you engage effectively with stakeholders.
✨Demonstrate Your Presentation Skills
Since you'll be presenting to corporate clients, it's important to convey confidence. Prepare a brief presentation on a relevant topic or product beforehand. This will not only showcase your presentation skills but also your ability to communicate clearly and credibly.
✨Be Prepared with Numbers
The role requires a keen eye for numbers, so brush up on your understanding of pricing, margins, and cost-saving strategies. Be ready to discuss how you've used data to drive sales and make informed decisions in past positions.
✨Highlight Your Proactive Approach
The client is looking for someone organised and proactive. Share instances where you've taken the initiative to resolve client challenges or identify new opportunities. This will demonstrate your ability to stay ahead and maintain client satisfaction.
