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For Companies At a Glance
- Tasks: Drive operational efficiency and manage property-related tasks in a dynamic real estate environment.
- Company: Eson2 is a top London real estate company, managing over 500 exclusive units with a focus on quality.
- Benefits: Enjoy a collaborative culture, professional growth opportunities, and the chance to work with industry leaders.
- Why this job: Join a reputable company making an impact in property management while enhancing your skills in operations.
- Qualifications: Bachelor’s or Master’s degree in Business Administration or related field; 5-7 years of relevant experience required.
- Other info: Familiarity with Agile methodologies and tools like Arthur or Hubspot is a plus.
The predicted salary is between 43200 - 72000 £ per year.
ABOUT THE COMPANY
Eson2 is a London Real Estate company, offering 360 real estate services to Landlords. We utilize advanced processes and tools built upon our perennial expertise to maximize property interests regardless of the market’s status quo. We assist customers in their home-seeking adventures by providing a sophisticated booking platform with exquisite properties in central locations. We ensure that all listed properties follow the highest 5-star hotel quality standards. We are trusted by the most reputable developers in Central London, managing over 500 exclusive units under management. Furthermore, we have partnered with more than 100 landlords and are recognized among the Top Property Management companies globally.
THE ROLE
The Senior Operations Executive is responsible for driving operational efficiency, ensuring compliance, and optimizing processes within the company. This role requires a strategic mindset to enhance workflows, manage property-related tasks, and ensure seamless execution of operational activities.
RESPONSIBILITIES
- Company Operations and Processes: Respond to tenant and landlord inquiries, pre-qualify applicants, and maintain communication throughout tenancies. Maintain property records, oversee referencing processes, and ensure accurate data input. Knowledge of Arthur or Hubspot is nice to have. Coordinate property inspections, manage maintenance requests, advise on deposit deductions, and follow up on repairs. Handle utility setup, payments, and reporting, while supporting common area management as needed. Develop templates and process documentation, assist with operational reporting, and create financial reports.
- Contractual Compliance and Management: Verify landlord and letting agent documents, ensuring legal and regulatory adherence. Maintain compliance records and ensure all tenancy agreements align with current regulations. Advise on tenant referencing, verify ID and right-to-rent checks, and manage tenancy documentation. Send mandatory tenancy information and uphold best practices in leasing processes.
- General Operations and Budget Monitoring: Issue invoices, track rental payments, maintain landlord statements, and reconcile bank records. Oversee transfers and payments, ensuring accuracy and transparency in financial operations. Generate reports on tenancy status, rent projections, overdue payments, and safety certificate expirations.
REQUIREMENTS
- Education: Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field.
- Experience: Minimum of 5-7 years in operations excellence, business process improvement, or property management.
- Industry Knowledge: Strong understanding of tenancy regulations, compliance requirements, and financial management principles.
- Problem-Solving & Analytical Thinking: Ability to analyze complex processes and recommend data-driven solutions.
- Project Management: Familiarity with Agile, Scrum, or similar methodologies.
- Communication & Leadership: Ability to collaborate cross-functionally and drive organizational change.
Senior Operations Executive employer: Eson2 Property Management
Contact Detail:
Eson2 Property Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Executive
✨Tip Number 1
Familiarise yourself with the latest tenancy regulations and compliance requirements in the UK property market. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the real estate and property management sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Senior Operations Executive position.
✨Tip Number 3
Showcase your problem-solving and analytical skills by preparing examples of how you've improved operational processes in previous roles. Be ready to discuss these experiences in detail during your interview.
✨Tip Number 4
If you have experience with tools like Arthur or Hubspot, be sure to highlight this in conversations. If not, consider familiarising yourself with these platforms to demonstrate your willingness to learn and adapt to the company's systems.
We think you need these skills to ace Senior Operations Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management and property management. Use specific examples that demonstrate your ability to drive operational efficiency and manage compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic mindset and problem-solving skills. Mention your familiarity with tools like Arthur or Hubspot, and explain how your background aligns with the responsibilities of the Senior Operations Executive role.
Highlight Relevant Experience: In your application, emphasise your 5-7 years of experience in operations excellence and business process improvement. Provide concrete examples of how you've optimised processes or improved compliance in previous roles.
Showcase Communication Skills: Since the role requires collaboration across functions, include examples of how you've successfully communicated and led teams in past positions. This will demonstrate your leadership capabilities and fit for the role.
How to prepare for a job interview at Eson2 Property Management
✨Showcase Your Operational Expertise
Make sure to highlight your experience in operations management and process improvement. Be prepared to discuss specific examples of how you've driven efficiency in previous roles, especially in property management or similar industries.
✨Demonstrate Compliance Knowledge
Since the role involves ensuring compliance with tenancy regulations, brush up on relevant laws and best practices. Be ready to explain how you have maintained compliance in past positions and how you would approach it at Eson2.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and analytical thinking. Prepare to discuss how you would handle specific operational challenges, such as managing tenant inquiries or overseeing maintenance requests.
✨Familiarise Yourself with Tools
While knowledge of Arthur or Hubspot is a nice-to-have, being familiar with similar tools can set you apart. If you have experience with any property management software, be sure to mention it and explain how it has helped you in your previous roles.
