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- Tasks: Lead exciting CRM and integrated campaigns, managing delivery from start to finish.
- Company: Join a creative agency known for its supportive culture and hybrid working model.
- Benefits: Enjoy flexible working, strong development opportunities, and a collaborative environment.
- Why this job: Perfect for those who thrive in fast-paced settings and love building relationships.
- Qualifications: Experience in integrated marketing and hands-on CRM is essential.
- Other info: Ideal for current Senior Account Managers or experienced Account Managers looking to advance.
The predicted salary is between 40000 - 45000 £ per year.
We’re looking for a sharp and motivated Senior Account Manager to lead delivery on an exciting account, with a strong emphasis on CRM. This is an amazing agency with true hybrid working (2 days in the office) and a lovely culture.
You’ll be managing cross-channel campaigns that span brand, digital, and CRM—from shaping creative briefs to tracking delivery and budgets. This is a hands-on role with plenty of responsibility, ideal for someone who loves building trusted relationships and seeing complex work through from start to finish.
You’ll be a great fit if you:
- Have experience running integrated marketing campaigns, with solid hands-on CRM experience
- Know how to keep multiple moving parts on track across channels and teams
- Are confident leading client comms, timelines and budgets with minimal oversight
- Thrive in a fast-paced, collaborative environment where quality and creativity matter
- Are curious, organised and enjoy solving problems on the fly
Whether you’re already in a SAM role or an experienced Account Manager ready to step up, this is a great opportunity to join a supportive team and do standout work.
What’s on offer:
- A creatively ambitious client with a challenger mindset
- Supportive and collaborative agency culture
- Flexibility through a hybrid working model
- Strong development and progression opportunities
The salary for this is around £40K to £45K.
CRM Senior Account Manager employer: Direct Recruitment
Contact Detail:
Direct Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Senior Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and integrated marketing. Being knowledgeable about current tools and strategies will help you stand out during discussions and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the industry, especially those who work in CRM or account management. Attend relevant events or webinars to connect with potential colleagues and learn more about the agency's culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of successful campaigns you've managed, particularly those that involved cross-channel strategies. Highlight your problem-solving skills and how you've navigated challenges in past roles.
✨Tip Number 4
Showcase your ability to build relationships by preparing thoughtful questions about the agency's clients and projects. This will demonstrate your genuine interest in the role and your proactive approach to client management.
We think you need these skills to ace CRM Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in running integrated marketing campaigns and CRM. Use specific examples that demonstrate your ability to manage cross-channel campaigns and client communications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the agency's culture. Mention how your skills align with their needs, particularly your hands-on CRM experience and ability to thrive in a fast-paced environment.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully solved problems in previous roles. This could include managing timelines, budgets, or coordinating with multiple teams to keep projects on track.
Highlight Relationship-Building Experience: Emphasise your ability to build trusted relationships with clients and colleagues. Include specific instances where your interpersonal skills have led to successful project outcomes or improved team collaboration.
How to prepare for a job interview at Direct Recruitment
✨Showcase Your CRM Expertise
Make sure to highlight your hands-on experience with CRM systems during the interview. Be prepared to discuss specific campaigns you've managed, focusing on how you tracked delivery and budgets.
✨Demonstrate Your Project Management Skills
Since this role involves managing multiple moving parts, be ready to share examples of how you've successfully kept projects on track across different channels and teams. Use specific metrics or outcomes to illustrate your success.
✨Prepare for Client Communication Scenarios
Expect questions about how you handle client communications and timelines. Think of examples where you led discussions or resolved issues with clients, showcasing your confidence and problem-solving abilities.
✨Emphasise Your Collaborative Spirit
This agency values a collaborative environment, so be sure to express your enthusiasm for teamwork. Share experiences where you worked closely with others to achieve creative solutions or meet tight deadlines.
