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For Companies At a Glance
- Tasks: Support store performance through forecasting and collaboration with various teams.
- Company: Join M&S, a dynamic and inclusive retail leader committed to innovation.
- Benefits: Enjoy 20% discount, competitive holidays, and wellness support including a Virtual GP.
- Why this job: Be part of a team driving positive change in retail while enhancing your skills.
- Qualifications: No specific qualifications required; enthusiasm and teamwork are key!
- Other info: Flexible work environment with three days in the office for collaboration.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Performance Planner, you play a critical role in proactively supporting our Main Chain Food Store Estate for all long-term forecasting and changes to store demand. A role in the Store Performance Team involves stores being at the heart of what we do; working collaboratively with Store Operations, Supply Chain, SRD, and Category teams. You will actively identify opportunities to improve store sales, availability, and waste to drive positive volume and sales growth, whilst being able to quickly root cause and identify solutions to any issues. This is an exciting role that gives you the opportunity to work alongside many functions of the business to enhance store performance.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What’s in it for you
Being a part of M&S is exactly that – becoming a part and playing your part. We’re an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special:
- 20% Colleague discount on most things from furniture, fashion and food.
- A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development.
- Having options to progress is something we’re proud of at M&S.
- Attractive annual bonus, based on company performance and personal goals.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Amazing perks and discounts via our M&S Choices website, including GymSave – that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
- Charity Volunteer Day – A paid day away from work to support your chosen charity.
- A very generous Defined Contribution Pension Scheme and Life Assurance.
- Every colleague at M&S has access to a fantastic range of wellbeing support – this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family & free access to the UnMind App as well as many other schemes.
What you’ll do
Your key accountabilities will include:
- Play your part in the delivery of the Food Group Sales, Availability and Waste targets.
- Accountability for proactively driving the performance in stores across Workstreams and Categories.
- Actively identify opportunities to improve sales, availability and reduce waste to drive positive business performance.
- Deliver great forecasting, such as for local events, recapture and deflection and disruption to trade.
- Co-ordinate store forecasting for major business events including Christmas & Easter.
- Exploit business reporting solutions and tools available to provide periodic trend analysis on performance to drive swift decision making and actions.
- Own workstreams end to end, to support stores and drive improvement across the business.
- Build on and establish great relationships across the business to create awareness and improve Store Performance.
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Store Performance Planner employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Performance Planner
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to store performance. Understanding metrics like sales growth, availability rates, and waste reduction will help you speak confidently about how you can contribute to these areas during your interview.
✨Tip Number 2
Network with current or former employees in similar roles at M&S. They can provide valuable insights into the company culture and expectations for the Store Performance Planner position, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare examples of how you've successfully identified opportunities for improvement in previous roles. Highlighting your analytical skills and ability to drive positive change will demonstrate your readiness for the responsibilities outlined in the job description.
✨Tip Number 4
Stay updated on industry trends and challenges in retail, particularly those affecting food stores. Being knowledgeable about current events and innovations will show your passion for the sector and your commitment to contributing to M&S's goals.
We think you need these skills to ace Store Performance Planner
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Store Performance Planner position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or projects where you have successfully improved sales, availability, or reduced waste. Use specific examples and metrics to demonstrate your impact.
Showcase Collaboration Skills: Since the role involves working closely with various teams, make sure to mention any experience you have in cross-functional collaboration. Highlight how you’ve built relationships and worked towards common goals in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only reflects your enthusiasm for the role but also explains why you want to work for Marks & Spencer. Mention their values and how they resonate with you, particularly around inclusivity and innovation.
How to prepare for a job interview at Marks and Spencer
✨Understand the Role
Make sure you have a clear understanding of what a Store Performance Planner does. Familiarise yourself with key responsibilities such as forecasting, improving sales, and reducing waste. This will help you answer questions confidently and demonstrate your knowledge.
✨Show Your Analytical Skills
Since the role involves analysing performance data, be prepared to discuss your experience with data analysis tools and techniques. Bring examples of how you've used data to drive decisions or improve performance in previous roles.
✨Emphasise Collaboration
The job requires working closely with various teams. Be ready to share examples of how you've successfully collaborated with others in the past. Highlight your communication skills and ability to build relationships across different functions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges a Store Performance Planner might face and how you would approach them. This shows your proactive mindset and readiness to tackle issues head-on.
