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- Tasks: Transport non-urgent patients to appointments, ensuring a caring and professional attitude.
- Company: Join a leading organisation providing Patient Transport Services across Greater London, Essex, and Kent.
- Benefits: Enjoy a contributory pension scheme, free parking, and access to mental health support.
- Why this job: Make a real difference in patients' lives while working in a supportive and diverse environment.
- Qualifications: Must have a full UK manual driving licence and experience in customer care.
- Other info: Paid training provided; commitment to attend all training days is essential.
Ambulance Care Assistant
Every day is different as an ACA and you could really make a difference to patients lives.
My client is currently looking for enthusiastic and passionate Ambulance Care Assistants to transport their patients, who are frail or need specialist assistance, to and from appointments at hospitals, treatment centres and other similar facilities.
If you have experience of caring for people with proven customer care and communication skills with the public, then I would like to hear from you! You will need to be flexible, adaptable, and at times, discreet. A good sense of humour and local knowledge of the area you are applying to work in will also be an advantage.
Please ensure that your application relates to the essential criteria in the person specification.
Applications for this vacancy will be to work across Greater London, Essex and Kent. Salary / shift detail / Salary £25,556 / Monday to Friday – all shifts including early, mid, late and nights / 10 hour shifts.
Main duties of the job:
The role of the Ambulance Care Assistant involves the transportation of non-urgent patients to and from health/social care premises and private residences. This is a responsible role which requires a professional and caring attitude, as well as teamwork. You will work in a team of two, or on your own, undertaking duties in a variety of vehicle types. You need a full UK manual car driving licence, with one year s driving experience. (Please note that a maximum of 3 penalty points will be considered for a minor motoring offence only.)
Your role will start with a paid training course (8 days Monday – Friday, once completed one months shifts). The training involves clinical training to be a \’First Person on Scene , patient transport driver training, and a full uniform is provided. During the training course it is your responsibility to attend in full, on each day. Accommodation and travel expenses will not be provided so you will need to consider the costs and travel expense of attending these venues (usually in Essex or North London).
You MUST be able to commit to undertaking the training course as outlined above.
The organisation delivers Patient Transport Services in Greater London, Essex, Kent and the home counties. Their vision is underpinned by four goals:
• Be an exceptional place to work, volunteer and learn.
• Provide outstanding quality of care and performance.
• Be excellent collaborators and innovators as system partners.
• Be an environmentally and financially sustainable organisation.
The environment is a place where all who work and access the services are free from all forms of discrimination and where the diversity of staff, patients, visitors and service-users is recognised as a key driver to there success and is openly valued and celebrated. You will also be eligible for the following benefits: • Contributory Pension Scheme • Free on-site parking (Essex only) • Occupational Health services including a 24hr Employee Assistance Program, mental health and wellbeing, legal and financial service.
Contact Detail:
Hunter Heywood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area where you'll be working. Having good local knowledge can really set you apart during the interview, as it shows your commitment and readiness to assist patients effectively.
✨Tip Number 2
Demonstrate your customer care skills in any interactions you have prior to the interview. Whether it's through networking or casual conversations, showing your ability to communicate well with the public can leave a lasting impression.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability during the interview. Share examples from your past experiences where you've successfully handled unexpected situations, as this role requires a lot of on-the-spot decision-making.
✨Tip Number 4
Showcase your sense of humour! This role can be challenging, and having a positive attitude can help ease stressful situations. Be ready to share light-hearted anecdotes that reflect your personality and approach to care.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in patient care and customer service. Emphasise any previous roles where you demonstrated flexibility, adaptability, and teamwork, as these are crucial for the Ambulance Care Assistant position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the essential criteria mentioned in the job description. Share your passion for helping others and include examples of how your skills align with the responsibilities of the role.
Highlight Local Knowledge: If you have local knowledge of Greater London, Essex, or Kent, mention it in your application. This can be a significant advantage, as it shows your familiarity with the area and enhances your ability to transport patients effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is vital in a caring role.
How to prepare for a job interview at Hunter Heywood
✨Show Your Passion for Care
Make sure to express your enthusiasm for helping others during the interview. Share specific examples of how you've made a difference in someone's life, as this role is all about providing compassionate care to patients.
✨Demonstrate Flexibility and Adaptability
Since the job requires working various shifts and adapting to different situations, be prepared to discuss times when you've successfully adjusted to changing circumstances. Highlight your ability to remain calm and effective under pressure.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've communicated with patients or team members in previous roles. Emphasise your customer care experience and how you handle difficult conversations.
✨Know the Local Area
Having local knowledge can be a significant advantage. Research the areas you'll be working in and mention any relevant insights during your interview. This shows your commitment and readiness to serve the community effectively.
