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For Companies At a Glance
- Tasks: Support logistics operations, manage shipments, and assist with Head Office duties.
- Company: Hush is a leading UK online fashion retailer known for effortless women's clothing.
- Benefits: Enjoy flexible hybrid working, generous holiday allowance, and exclusive company discounts.
- Why this job: Join a dynamic team in a creative environment with growth opportunities and a supportive culture.
- Qualifications: Strong Excel skills, effective communication, and attention to detail are essential.
- Other info: Training provided for Health & Safety compliance; no prior experience required.
The predicted salary is between 28800 - 43200 £ per year.
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued to grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
We’re looking for a proactive, detail-oriented Logistics & Operations Administrator to support the day-to-day operations of our busy logistics team. This is a varied role, ideal for someone who’s comfortable working with data, loves solving problems, and thrives in a fast-paced environment. You will also have some Head Office duties, including managing incoming and outgoing post and courier services, assisting with Health & Safety compliance such as fire drills and supporting first aid processes (don’t worry, training will be provided!), and lending a hand with internal events and engagement.
If you enjoy working with numbers, have strong Excel skills, and can manage multiple priorities effectively, we’d love to hear from you.
What you’ll do:
- Manage the import of products into UK by air, road and sea, including approving incoming shipment documents and liaising with freight forwarders, couriers and warehouse contacts for delivery bookings.
- Work closely with our buying and merchandising teams to understand timings and plans for incoming shipments.
- Record and track all incoming shipments, ensuring suppliers are booking on time and follow up with freight companies regularly to ensure timely delivery.
- Assist with any supplier shipping queries.
- Check stock status and process items through our ERP system, Business Central, when received in.
- Liaise with colleagues to answer queries on incoming/outgoing shipments and proactively communicate any delays and potential solutions.
- Investigate any shortages with suppliers and forwarders.
- Produce and manage all warehouse receipts to ensure all deliveries are visible and accurate for the warehouse to book in against.
- Investigate any inbound shortages with warehouse, suppliers and forwarders.
- Check all invoices received, ensuring that have been accurately charged.
- Process sample requests for various departments, ensuring accurate stock tracking and availability to support business needs.
- Improve product availability, ensuring buffer levels are set correctly.
- Update and maintain daily operations reports to provide accurate and timely data for the team.
- Manage Head Office post and courier services.
- Support with Health & Safety compliance (including fire drills and first aid - training provided if needed).
- Provide ad-hoc support for internal events and engagement activities.
What you’ll bring:
- Effective communication skills.
- Excel experience, including knowledge of functions such as VLOOKUP, Pivot tables, conditional formatting and IF statements.
- Confident in managing and manipulating large data sets.
- Strong attention to detail.
- An analytical & innovative mindset.
- Fire, Health & Safety Training (desirable but not essential).
Why you’ll love it here:
- A supportive, dynamic, and creative workplace.
- Growth opportunities as we expand and innovate.
- Generous holiday allowance with flexible hybrid working options.
- Continuous professional development to keep you ahead of the curve.
- Social events that celebrate our collective achievements.
- Early-finish Fridays and flexible hours for a better work-life balance.
- Exclusive company discounts and perks.
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
If you’re ready to shape the future of a leading fashion brand and make your mark, apply now! No agencies please.
Logistics and Operations Administrator employer: Hush
Contact Detail:
Hush Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics and Operations Administrator
✨Tip Number 1
Familiarise yourself with the logistics and operations processes specific to the fashion industry. Understanding how shipments are managed, especially in a fast-paced environment like Hush, will give you an edge during interviews.
✨Tip Number 2
Brush up on your Excel skills, particularly functions like VLOOKUP and Pivot tables. Being able to demonstrate your proficiency with data manipulation can set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of past experiences where you've successfully managed logistics challenges or improved operational efficiency. This will highlight your proactive approach.
✨Tip Number 4
Research Hush's company culture and values. Tailoring your conversation to reflect their entrepreneurial spirit and relaxed aesthetic can help you connect better with the team during interviews.
We think you need these skills to ace Logistics and Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Logistics and Operations Administrator role. Emphasise your Excel proficiency, attention to detail, and any experience with data management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the fashion industry and your proactive approach to logistics. Mention specific examples of how you've solved problems in previous roles and how you can contribute to Hush's growth.
Highlight Relevant Skills: In your application, clearly outline your communication skills and analytical mindset. Provide examples of how you've successfully managed multiple priorities and worked with large data sets in past positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of Hush and its values in your application. Express your excitement about the opportunity to work in a dynamic and creative environment, and how you align with their commitment to diversity and inclusion.
How to prepare for a job interview at Hush
✨Showcase Your Excel Skills
Since the role requires strong Excel skills, be prepared to discuss your experience with functions like VLOOKUP and Pivot tables. You might even want to mention specific examples of how you've used these skills in previous roles.
✨Demonstrate Problem-Solving Abilities
The job involves managing logistics and resolving shipping queries. Think of a time when you faced a challenge in a fast-paced environment and explain how you approached it. This will show your proactive attitude and ability to think on your feet.
✨Communicate Effectively
Effective communication is key in this role. Prepare to discuss how you've successfully liaised with different teams or external partners in the past. Highlight any experiences where clear communication led to successful outcomes.
✨Emphasise Attention to Detail
With responsibilities like tracking shipments and checking invoices, attention to detail is crucial. Be ready to share examples of how your meticulous nature has helped prevent errors or improve processes in your previous jobs.
