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For Companies At a Glance
- Tasks: Lead a team of 14, manage service schedules, and enhance customer satisfaction.
- Company: Join a trusted machinery supplier known for quality and exceptional service across Scotland.
- Benefits: Enjoy a competitive salary, training, a company vehicle, and great progression opportunities.
- Why this job: Be part of a growing business that values leadership and offers comprehensive training.
- Qualifications: Ideal for Ex-Forces candidates with management experience in a similar role.
- Other info: Work Monday to Friday with one Saturday a month; perfect for work-life balance.
The predicted salary is between 39000 - 52000 £ per year.
£45,000 - £50,000 + Training + Company Vehicle + Progression + Company Benefits
Bishopton
Are you a Service Manager or similar from an Ex-Forces background, looking for a varied role in a well-established machinery supplier, where you will be working in a fast-paced varied role offering full manufacturer training and leadership coaching?
In this role you will be overseeing the Groundcare service department, overseeing 14 employees including 11 technicians. You will be responsible for all management, scheduling of work, complaints, customer management and identifying areas of improvement to ensure smooth running.
This company is a trusted and well-established supplier of agricultural, construction, and ground care machinery, delivering high-quality equipment, exceptional service, and expert support to businesses and individuals across Scotland.
This role would suit a Service Manager from an Ex-Forces background, looking to join a rapidly growing business where you can be responsible for a full department.
The Role
- Overseeing 14 employees, 11 technicians
- Running service department - scheduling, complaints etc.
- Dealing with groundcare, pro-turf and fine-turf clients (Training provided)
- Monday - Friday, 8am - 5pm, 1 Saturday a month
The Person
Service Manager (Ex-Forces) employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Ex-Forces)
✨Tip Number 1
Leverage your Ex-Forces background by highlighting your leadership and management skills during networking opportunities. Connect with fellow veterans who may have transitioned into similar roles, as they can provide valuable insights and potentially refer you to openings.
✨Tip Number 2
Familiarise yourself with the specific machinery and services offered by the company. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Prepare for the interview by practising common service management scenarios, especially those related to scheduling and customer complaints. Being able to discuss how you've handled similar situations in the past will showcase your problem-solving abilities.
✨Tip Number 4
Research the company's culture and values, particularly their commitment to training and development. Be ready to discuss how you can contribute to and benefit from this aspect, showing that you're not just looking for a job, but a long-term career.
We think you need these skills to ace Service Manager (Ex-Forces)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any leadership roles or management experience from your time in the forces. Emphasise skills like team management, scheduling, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that connects your military background to the requirements of the Service Manager role. Discuss how your experiences have prepared you for overseeing a service department and managing a team.
Highlight Relevant Skills: In your application, focus on skills that are crucial for this role, such as problem-solving, communication, and the ability to work under pressure. Provide specific examples of how you've demonstrated these skills in past roles.
Show Enthusiasm for the Role: Express your genuine interest in the position and the company. Mention why you want to work in the machinery sector and how you can contribute to the company's success, particularly in managing the Groundcare service department.
How to prepare for a job interview at Click To Hired
✨Showcase Your Leadership Skills
As a Service Manager, you'll be overseeing a team of technicians. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially in high-pressure situations.
✨Understand the Industry
Familiarise yourself with the agricultural, construction, and ground care machinery sectors. Demonstrating knowledge about the company's products and services will show your genuine interest and help you stand out.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you've dealt with scheduling conflicts, customer complaints, or team management challenges, and be ready to explain your approach.
✨Highlight Your Ex-Forces Background
Your military experience can be a significant asset. Emphasise the skills you've gained, such as discipline, teamwork, and resilience, and how they translate into effective service management.
