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- Tasks: Join us as a Technical Sales Advisor, providing expert advice and exceptional customer service.
- Company: Be part of Pipe and Climate Centre, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Develop your skills in a supportive environment with opportunities for career growth.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Full-time role, Monday to Friday, with no weekend work required.
The predicted salary is between 28800 - 42000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Technical Sales Advisor based in Slough you will be responsible for:
- Contributing to the team by communicating effectively and by working to achieve shared objectives.
- Aware of branch targets and objectives.
- Helping to improve processes.
- Providing sales and expert advice from a technical view.
- Dealing with complex requests that require problem solving and extensive knowledge of products.
- Providing best in class service to customers at all times.
- Checking customers’ expectations and explaining clearly when these cannot be met.
- Being the first point of contact for customer disputes.
- Developing and maintaining strong relationships with customers and suppliers.
- Quoting accurate prices to customers within an agreed time.
- General administration.
- Gathering information for statistical analysis.
- Raising purchase orders for approval.
- Processing sales orders and following an audit trail.
- Following health, safety and environment rules and regulations.
- Providing prompt and accurate reports of any incidents.
- Maintaining a tidy and hazard free working environment.
This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm. No weekend work required.
And here’s what we’d like you to have:
- Previous experience within a coordination, administrative or customer support role - not essential as full training provided
- Highly organised, proactive, good communication and Microsoft office skills
- Willingness to learn and collaborate within a team environment, and support other departments when required
- Ability to build strong relationships with customers, suppliers and various stakeholders
- Industry knowledge - advantageous
We look forward to receiving your application!
Technical Sales Advisor employer: Jobtraffic
Contact Detail:
Jobtraffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Pipe and Climate Centre. Understanding their offerings will not only help you in conversations but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Network with current or former employees of Pipe and Climate Centre on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled complex customer requests in the past. This is crucial for a Technical Sales Advisor role, as you'll need to showcase your ability to provide expert advice and solutions.
✨Tip Number 4
Highlight any experience you have in building relationships with customers or suppliers. Being able to demonstrate your interpersonal skills will set you apart, as strong relationship-building is key to success in this position.
We think you need these skills to ace Technical Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer support, or administration. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you're interested in the Technical Sales Advisor position. Mention specific examples of how you've contributed to team objectives in previous roles.
Highlight Problem-Solving Skills: In your application, emphasise any experiences where you've dealt with complex requests or customer disputes. This will show your ability to handle challenges effectively, which is crucial for this role.
Show Enthusiasm for Learning: Express your willingness to learn and develop within the company. Mention any relevant training or courses you've completed, and how they have prepared you for this position.
How to prepare for a job interview at Jobtraffic
✨Know the Company Inside Out
Before your interview, take some time to research Pipe and Climate Centre and the Wolseley Group. Understand their values, products, and services. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Problem-Solving Skills
As a Technical Sales Advisor, you'll need to handle complex requests and provide expert advice. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will highlight your ability to think critically and work under pressure.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, practice clear and concise responses. Be ready to discuss how you've built relationships with customers and suppliers in the past, as well as how you handle disputes and manage expectations.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that demonstrate your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the position. This shows that you're thinking ahead and are genuinely interested in contributing to the team.
