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- Tasks: Be the go-to person for smooth cargo transit from the UK to Europe.
- Company: Join Europa Worldwide Group, a top logistics operator with a global presence.
- Benefits: Enjoy flexible hybrid working, generous leave, and wellbeing support.
- Why this job: Gain valuable experience in logistics while thriving in a supportive work culture.
- Qualifications: Strong personality and customer service skills; logistics experience is a plus but not essential.
- Other info: Earn up to £28k salary and enjoy referral rewards for bringing friends on board.
The predicted salary is between 21600 - 28000 £ per year.
Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. The group employs over 1,300 people with 16 sales and customer services sites across the UK and Ireland, as well as teams in Belgium, the Netherlands, Hong Kong, China, India, the UAE, and South Africa.
We are looking for a European operator to join our team in Dartford who will be the primary contact for their nominated partner, ensuring the smooth overland cargo transit from the UK to Europe in the most cost-effective manner and delivered to the customers' expectation. Our ideal candidate would have experience within the logistics industry, but we would still love to hear from you if you have a strong work ethic and willingness to learn without experience!
Some of the many benefits we can offer in return:
- Excellent salary package, up to £28k depending on experience!
- Flexible Hybrid Working: 3 days on site – 2 days from home
- Hours Monday to Friday 9am to 5.30pm
- Convenient Onsite Amenities: Free car parking and an onsite canteen
- Generous Time Off: Benefit from 25 days of annual leave plus all UK bank holidays.
- Comprehensive Support: Receive bereavement leave and sick pay when you need it most.
- Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness.
- Referral Rewards: Earn up to £1000 by referring a friend to join our team.
- Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance.
- Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards.
What you will be doing:
- Act as first point of contact for Europa branch network and overseas partners, escalating issues as required.
- Controlling the arrival of cargo into the hub ensuring the freight is available to be delivered on time.
- Arranging deliveries with customers (external and internal) and partners to agreed SLA.
- Communicating with customers (external and internal) and partners to manage ongoing relationships.
- Research and understand financials of the service to find more profitable means to operate and making the optimum commercial decisions to reduce real cost.
- Investigate cost saving with COT’s/DOT’s and routing options – maximising operating efficiency.
- Planning of groupage departures (export).
What you will bring to the role:
- Strong, confident personality, with customer service or operation sales background.
- Previous experience within transport and logistics in a similar planning role.
- Time management and communication skills.
- The ability to prioritise and to pro-actively deal with situations and use initiative.
- Driven to succeed within the workplace.
Europa Worldwide Group do not accept agency CV submissions unless specifically requested/engaged with the role by the Internal Recruitment Team. Please do not submit speculative CVs to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
European Operator employer: Europa Worldwide Group
Contact Detail:
Europa Worldwide Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land European Operator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially overland cargo transit. Understanding key terms and processes will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who have experience in European operations. Attend industry events or join online forums to gain insights and make connections that could benefit your application.
✨Tip Number 3
Demonstrate your strong work ethic and willingness to learn by preparing examples of how you've tackled challenges in previous roles. This will show your potential employer that you're ready to adapt and grow within their team.
✨Tip Number 4
Research Europa Worldwide Group thoroughly. Knowing their values, recent achievements, and operational strategies will allow you to tailor your discussions and show genuine interest in becoming part of their team.
We think you need these skills to ace European Operator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a European Operator. Familiarise yourself with the logistics industry and the specific tasks mentioned in the job description.
Tailor Your CV: Highlight relevant experience in logistics or customer service in your CV. If you lack direct experience, emphasise your strong work ethic, time management skills, and any transferable skills that demonstrate your ability to succeed in this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention why you are interested in working for Europa Worldwide Group and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Europa Worldwide Group
✨Know the Company Inside Out
Before your interview, make sure to research Europa Worldwide Group thoroughly. Understand their divisions, values, and recent achievements. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Logistics Knowledge
Even if you lack direct experience, be prepared to discuss logistics concepts and terminology. Highlight any relevant skills or experiences that showcase your understanding of the industry, such as time management or problem-solving abilities.
✨Showcase Your Communication Skills
As a European operator, effective communication is key. Be ready to provide examples of how you've successfully managed relationships in previous roles. Practice articulating your thoughts clearly and confidently during the interview.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the role, team dynamics, and company culture. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.
