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For Companies At a Glance
- Tasks: Manage vendor relationships and optimise their business performance on Amazon.
- Company: Join Amazon, the world's leading e-commerce platform focused on customer satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a creative team driving impactful strategies for top brands.
- Qualifications: 5+ years in vendor management or related fields; strong analytical and communication skills required.
- Other info: Inclusive culture that values diverse perspectives and supports personal development.
The predicted salary is between 36000 - 60000 £ per year.
About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Role
As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. PSPS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com.
You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies.
Responsibilities Include
- Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers.
- Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon.
- Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
- Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
- Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience.
- Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience.
- Provide thought leadership around planning, roadmaps and execution.
- Establish long term partnerships with key vendor partners for the group of vendors handled.
- Support the launches of new programs, categories and features.
- Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans.
BASIC QUALIFICATIONS
- An understanding of and passion for e-commerce.
- Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business.
- Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus.
- Proven analytical skills and demonstrated ability to manage the business “by the numbers.”
- Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented.
- Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives.
- Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems.
- Ability to work in teams and ultimately focus on delivering results with high standards.
- Attention to detail and capability to work on multiple projects in parallel.
PREFERRED QUALIFICATIONS
- Lean Six Sigma experience.
- MBA/PGDM qualification.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Vendor Consultant, Paid Selling Partner Services (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vendor Consultant, Paid Selling Partner Services (Basé à London)
✨Tip Number 1
Familiarise yourself with Amazon's Vendor Management processes. Understanding how Amazon interacts with its vendors will give you a significant edge during interviews, as you'll be able to speak knowledgeably about the role and its challenges.
✨Tip Number 2
Network with current or former Amazon employees, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed vendor relationships in the past. Highlighting your experience with B2B business and demonstrating your analytical skills will resonate well with the hiring team.
✨Tip Number 4
Stay updated on e-commerce trends and Amazon's latest initiatives. Showing that you're informed about the industry and Amazon's strategic direction will demonstrate your passion for the role and your commitment to contributing to their success.
We think you need these skills to ace Vendor Consultant, Paid Selling Partner Services (Basé à London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vendor management, sales, and account management. Use specific examples that demonstrate your analytical skills and ability to manage business metrics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and how your background aligns with the role. Mention your understanding of Amazon's customer-centric approach and how you can contribute to their goals.
Showcase Communication Skills: Since excellent written and oral communication is crucial for this role, ensure your application materials are clear, concise, and free of errors. Consider including examples of successful presentations or communications you've led.
Highlight Problem-Solving Abilities: Provide examples in your application that showcase your ability to develop original ideas and solutions to complex problems. This could be through past projects or experiences where you improved processes or outcomes.
How to prepare for a job interview at Golden Bees
✨Understand the Role
Make sure you have a clear understanding of what a Vendor Consultant does, especially in the context of Amazon's Paid Selling Partner Services. Familiarise yourself with the responsibilities and how they align with your skills and experiences.
✨Showcase Analytical Skills
Prepare to discuss your analytical abilities and how you've used data to drive business decisions in previous roles. Be ready to provide specific examples of how you've managed vendor relationships or improved processes through data analysis.
✨Demonstrate Customer-Centric Thinking
Amazon prides itself on being customer-centric. Be prepared to share examples of how you've prioritised customer needs in your past roles, particularly in vendor management or account management scenarios.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle ambiguity. Think of situations where you've had to develop original solutions or manage multiple projects simultaneously, and be ready to discuss them.
