Turn Down Attendant

Turn Down Attendant

Edinburgh Full-Time 20000 - 28000 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: As a Turn Down Attendant, you'll create a welcoming atmosphere by preparing guest rooms for the evening.
  • Company: Join The Balmoral, an iconic hotel in Edinburgh known for its luxury and rich history since 1902.
  • Benefits: Enjoy flexible hours, competitive pay, and exclusive employee discounts at our hotels.
  • Why this job: Be part of a prestigious team, enhance guest experiences, and work in a stunning environment.
  • Qualifications: No prior experience needed; just bring your passion for hospitality and a positive attitude!
  • Other info: Perfect for students looking for part-time work in a vibrant city centre location.

The predicted salary is between 20000 - 28000 £ per year.

Our hotel The Balmoral is located at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline, and since the day we opened in 1902, it has run three minutes fast to ensure our guests will never miss their train.

Your key responsibilities:

  • Rocco Forte Hotels is a collection of iconic hotels.

Turn Down Attendant employer: Balmoral Hotel

At The Balmoral, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence. Located in the heart of Edinburgh, our hotel provides unique opportunities for personal and professional growth, alongside competitive benefits and a commitment to employee well-being, making it a truly rewarding place to build your career in hospitality.
B

Contact Detail:

Balmoral Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Turn Down Attendant

✨Tip Number 1

Familiarise yourself with the specific standards and expectations of Rocco Forte Hotels. Understanding their brand values and service style will help you align your approach during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Network with current or former employees of The Balmoral or other Rocco Forte Hotels. They can provide valuable insights into the company culture and what they look for in a Turn Down Attendant, giving you an edge in your application process.

✨Tip Number 3

Prepare to discuss your previous experience in hospitality, particularly any roles that involved attention to detail and guest satisfaction. Be ready to share specific examples that highlight your skills relevant to the Turn Down Attendant position.

✨Tip Number 4

Show enthusiasm for the role and the hotel itself. Research The Balmoral's history and unique features, and be prepared to express why you want to work there specifically. This passion can set you apart from other candidates.

We think you need these skills to ace Turn Down Attendant

Attention to Detail
Customer Service Skills
Time Management
Organisational Skills
Communication Skills
Problem-Solving Skills
Teamwork
Adaptability
Multitasking
Knowledge of Housekeeping Standards
Basic Maintenance Skills
Discretion and Confidentiality
Positive Attitude

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Turn Down Attendant at The Balmoral. Highlight your attention to detail and customer service skills in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or similar roles. Emphasise any previous work in housekeeping or guest services, showcasing your ability to create a welcoming environment.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for working at The Balmoral. Mention why you admire Rocco Forte Hotels and how your values align with theirs, particularly in providing exceptional guest experiences.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Balmoral Hotel

✨Know the Hotel's History

Familiarise yourself with The Balmoral's rich history and its significance in Edinburgh. Understanding the hotel's legacy will show your genuine interest in the position and the establishment.

✨Highlight Customer Service Skills

As a Turn Down Attendant, you'll be interacting with guests regularly. Be prepared to discuss your previous experiences in customer service and how you handle guest requests or complaints effectively.

✨Demonstrate Attention to Detail

This role requires a keen eye for detail. Share examples from your past work where your attention to detail made a difference, whether in cleanliness, presentation, or guest satisfaction.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the hotel. This not only shows your enthusiasm but also helps you gauge if the hotel aligns with your career goals and values.

B
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>