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- Tasks: Join us as a Business Support Assistant, juggling admin tasks and customer service.
- Company: Be part of a dynamic team across two exciting brands in Braintree.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Perfect for those seeking a fast-paced role with diverse responsibilities and career advancement.
- Qualifications: Degree qualified or possess relevant skills; must be organised and detail-oriented.
- Other info: This is a contract position with potential for a senior role in the future.
The predicted salary is between 24000 - 36000 £ per year.
Location: Multiple sites in Braintree; requires flexibility between office and reception duties. Business hours vary on different days.
We have a dynamic position for a motivated individual to join our team as a Business Support Assistant / PA.
This role involves working across two distinct company brands, providing high-detail administrative support and face-to-face customer service. The successful candidate will be pivotal in ensuring smooth business operations in a fast-paced environment and will have the opportunity to develop skills across a diverse range of tasks.
Key Responsibilities:
Office Administration:
- Manage email inboxes and ensure timely responses.
- Handle diary management, including scheduling calls and meetings.
- Communicate with global clients via calls and emails.
- Prepare important documents and correspondence.
- Data and records management of the Customer Relationship Management (CRM) system.
- Conduct research project tasks regularly as required.
- Provide document and email formatting services.
Personal Assistant Tasks:
- Perform general PA tasks such as posting items, making reservations, and updating insurance.
- Collect and order items as needed for business operations.
Reception and Customer Care:
- Manage reception duties, including greeting customers and processing check-ins and check-outs.
- Handle payment transactions and update client records.
- Ensure all documents are properly maintained and up-to-date.
- Maintain cleanliness and organization of the reception area and associated facilities.
Skills and Qualifications:
- Degree qualified (minimum 2:1) or possessing relevant transferable skills.
- Highly organized with excellent time management skills.
- Keen attention to detail and an ability to handle a varied workload.
- Proactive and willing to go the extra mile to complete tasks.
- Proficient in using Microsoft Office applications (Word, Outlook, Teams, and Excel).
- Excellent interpersonal skills and ability to build professional relationships.
- Capable of meeting strict deadlines and maintaining excellent timekeeping.
- Tech-savvy with an ability to adapt to new systems and processes effectively.
Career Progression: This role offers significant potential for growth into a more senior position with the opportunity for professional development.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Administrative, Customer Service, and Research
Industries
Business Consulting and Services and Medical Practices
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Contact Detail:
Alchemy Global Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Assistant / PA
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, especially Microsoft Office applications. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Tip Number 3
Research the two distinct company brands you'll be supporting. Understanding their values, mission, and customer base will allow you to tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your interpersonal skills and provide examples of how you've built professional relationships in the past. This role requires excellent customer service, so being able to articulate your experience in this area will be beneficial.
We think you need these skills to ace Business Support Assistant / PA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Business Support Assistant / PA. Emphasise your organisational skills, attention to detail, and proficiency in Microsoft Office applications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and how your background makes you a perfect fit. Mention specific examples of your previous administrative support or customer service experience that demonstrate your capability to handle the varied workload.
Highlight Flexibility: Since the role requires flexibility between office and reception duties, make sure to mention your adaptability and willingness to take on different tasks as needed. This will show that you are ready to thrive in a dynamic environment.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Alchemy Global Talent Solutions
✨Showcase Your Organisational Skills
As a Business Support Assistant / PA, being organised is key. Prepare examples of how you've managed multiple tasks or projects simultaneously in the past. This will demonstrate your ability to handle the varied workload expected in this role.
✨Demonstrate Attention to Detail
Given the importance of detail in this position, be ready to discuss specific instances where your attention to detail made a difference. Whether it's formatting documents or managing client records, highlight your meticulous nature.
✨Prepare for Customer Interaction Scenarios
Since you'll be dealing with customers face-to-face, think about how you would handle different customer service scenarios. Practising responses to common questions or complaints can help you feel more confident during the interview.
✨Familiarise Yourself with Microsoft Office
Proficiency in Microsoft Office is crucial for this role. Brush up on your skills, especially in Word and Excel, and be prepared to discuss how you've used these tools in previous roles to enhance productivity.
