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For Companies At a Glance
- Tasks: Lead the development of insurance strategies and manage partnerships to enhance customer experience.
- Company: Join Marks & Spencer, a dynamic retailer committed to quality and exceptional service.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Be part of an inclusive team driving innovation in retail and making a real impact.
- Qualifications: Leadership experience in General Insurance and proven track record in partnership management required.
- Other info: This is a hybrid role, welcoming diverse applicants passionate about making a difference.
The predicted salary is between 43200 - 72000 £ per year.
At Marks & Spencer, we’re evolving our Financial Services offerings and we’re looking for a Senior General Insurance Manager to join our growing team. This is a high-impact role where you’ll help define and deliver the insurance proposition that protects and supports millions of M&S customers.
What’s in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special:
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you’ll do
- Lead the development and evolution of our customer proposition and distribution strategy across Motor, Travel, Pet, and Home Insurance.
- Support the Head of General Insurance in managing our 3rd-party insurance partners to maximize the reach and impact of M&S-branded products.
- Shape and deliver the commercial strategy and P&L for General Insurance, driving results across short, mid, and long-term horizons.
- Collaborate cross-functionally with stakeholders from Retail, Sparks, Data, and GI partners to align commercial outcomes with customer experience.
- Drive the data strategy and lead on roadmap definition, commercial planning, and customer outcomes.
Who you are
- Leadership experience with the General Insurance sector.
- Proven track record in 3rd Party relationship management & Commercial negotiation.
- Experience of developing & working with 3rd Party Partnerships.
- Proven track record of product acquisition, marketing & channel management/delivery with a clear focus on customer outcomes and experience.
- Proven experience in understanding commercial drivers of GI products along with the regulatory environment & marketplace.
Everyone’s welcome
We’re ambitious about the future of retail. We’re innovating, disrupting, and leading the way into a more inspiring, digital era. It’s an exciting time to be part of M&S. To support us on our journey, we’re building inclusive, diverse teams where everyone can be themselves, do their best work, and make change happen. We support each other and succeed together. Don’t worry if you don’t meet every single requirement of the job description. It’s more of a guide to what’s possible within the role. If you’re passionate, ready to work hard, and think the role feels right for you, we’d love to hear from you.
Senior General Insurance Manager employer: Marks and Spencer
Contact Detail:
Marks and Spencer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior General Insurance Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the General Insurance sector. Understanding current market dynamics and customer expectations will help you demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who have experience with third-party partnerships. This can provide you with valuable insights and potentially useful connections that could support your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed commercial negotiations and partnerships in the past. Being able to articulate your achievements will set you apart from other candidates.
✨Tip Number 4
Research Marks & Spencer's current insurance offerings and think about how you could enhance their customer proposition. Showing that you’ve done your homework will impress the hiring team and demonstrate your genuine interest in the role.
We think you need these skills to ace Senior General Insurance Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Senior General Insurance Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise your leadership experience in the General Insurance sector, particularly in 3rd party relationship management and commercial negotiation. Use specific examples to demonstrate your achievements.
Showcase Your Skills: Make sure to showcase your skills in product acquisition, marketing, and channel management. Discuss how you have successfully driven customer outcomes and improved experiences in previous roles.
Personalise Your Application: Personalise your cover letter by expressing your passion for the role and the company. Mention why you want to work at Marks & Spencer and how you can contribute to their evolving Financial Services offerings.
How to prepare for a job interview at Marks and Spencer
✨Understand the Role
Make sure you have a clear understanding of the Senior General Insurance Manager role. Familiarise yourself with M&S's insurance offerings and how they align with customer needs. This will help you articulate how your experience can contribute to their goals.
✨Showcase Leadership Experience
Prepare examples that demonstrate your leadership experience in the General Insurance sector. Highlight specific instances where you've successfully managed teams or projects, particularly in relation to 3rd-party partnerships and commercial negotiations.
✨Know the Market
Research the current trends and challenges in the General Insurance market. Be ready to discuss how these factors could impact M&S's strategy and how you would address them. This shows your proactive approach and industry knowledge.
✨Emphasise Collaboration Skills
Since the role involves cross-functional collaboration, prepare to discuss your experience working with various stakeholders. Share examples of how you've aligned commercial outcomes with customer experiences, showcasing your ability to work effectively in a team.
