Senior Support Engineer

Senior Support Engineer

Reading Full-Time 48000 - 84000 £ / year (est.) No home office possible
O

At a Glance

  • Tasks: Join us as a Senior Support Engineer, tackling network issues and enhancing security.
  • Company: Be part of a leading Cybersecurity vendor valued at $4.8B with a stellar leadership team.
  • Benefits: Enjoy hybrid work options and the chance to grow in a dynamic startup environment.
  • Why this job: Work directly with top executives and make a real impact in the cybersecurity space.
  • Qualifications: Must have experience with network troubleshooting tools and a background in network security.
  • Other info: This role requires just one day a week in the Reading office.

The predicted salary is between 48000 - 84000 £ per year.

Orama Solutions are proud to be partnered with a leading Cybersecurity vendor flying high after a $4.8B valuation. Following on from over $450m in funding from leading Venture Capital firms, the journey is just getting started. There is a huge opportunity to work under a world-class leadership team with a history of successful exits as well as an industry-leading product showing no sign of slowing down.

Highlights:

  • Series E
  • $450m+ Funding
  • $4.8B Valuation
  • 450+ employees
  • MEGA software CEO / Founder
  • Hugely impressive leadership team with a proven track record in the space
  • Chance to come in as the first in territory and work directly with the VP of global support

Must have:

  • This position requires 1 day a week in the Reading Office (Hybrid)
  • Deep understanding of network troubleshooting tools such as Wireshark or Cisco Packet Tracer
  • Exposure to IAM tools such as Okta
  • Network security background
  • Experience using Dev tools
  • Ability to work in a fast-paced startup environment

Senior Support Engineer employer: Orama Solutions

Orama Solutions is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to grow. With a strong focus on professional development and a collaborative culture, team members benefit from direct mentorship by industry leaders while contributing to cutting-edge cybersecurity solutions. The hybrid work model allows for flexibility, making it an ideal place for those seeking meaningful and rewarding employment in the tech sector.
O

Contact Detail:

Orama Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Engineer

✨Tip Number 1

Familiarise yourself with the latest trends in cybersecurity, especially around network security and IAM tools like Okta. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.

✨Tip Number 2

Network with professionals in the cybersecurity space, particularly those who work with or have insights into the company you're applying to. Engaging with them on platforms like LinkedIn can provide valuable information and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific experiences where you've successfully used network troubleshooting tools like Wireshark or Cisco Packet Tracer. Real-world examples will showcase your expertise and problem-solving skills effectively.

✨Tip Number 4

Research the leadership team of the company and their previous successes. Being able to reference their achievements during your conversations can create a strong connection and show that you are well-informed about the company's background.

We think you need these skills to ace Senior Support Engineer

Network Troubleshooting
Wireshark
Cisco Packet Tracer
Identity and Access Management (IAM)
Okta
Network Security
Dev Tools Proficiency
Fast-Paced Environment Adaptability
Problem-Solving Skills
Technical Communication
Customer Support Experience
Collaboration Skills
Analytical Thinking
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in network troubleshooting and security. Emphasise any familiarity with tools like Wireshark, Cisco Packet Tracer, and IAM tools such as Okta.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the fast-paced startup environment and how your skills align with the company's needs.

Showcase Relevant Experience: When detailing your work history, focus on specific achievements related to network security and support. Use metrics where possible to demonstrate your impact in previous roles.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Orama Solutions

✨Showcase Your Technical Skills

Make sure to highlight your experience with network troubleshooting tools like Wireshark or Cisco Packet Tracer. Be prepared to discuss specific scenarios where you've successfully resolved issues using these tools.

✨Demonstrate Your Understanding of Cybersecurity

Given the company's focus on cybersecurity, it's crucial to convey your knowledge in this area. Brush up on current trends and challenges in cybersecurity, and be ready to discuss how your background aligns with their needs.

✨Emphasise Your Adaptability

Working in a fast-paced startup environment requires flexibility. Share examples from your past experiences where you had to adapt quickly to changes or tackle unexpected challenges.

✨Prepare Questions for the Leadership Team

Since you'll be working closely with the VP of global support, prepare insightful questions about their vision for the team and the company's future. This shows your genuine interest in the role and the organisation.

Senior Support Engineer
Orama Solutions
O
  • Senior Support Engineer

    Reading
    Full-Time
    48000 - 84000 £ / year (est.)

    Application deadline: 2027-07-11

  • O

    Orama Solutions

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>