Head of Underwriting Oversight and Performance - FTC or Day Rate Contract (Maternity Leave)

Head of Underwriting Oversight and Performance

Fixed-Term or Day-Rate Contract

Company Summary

Mosaic is a global specialty insurer with exceptional expertise, a focus on complex products, and an award-winning, digitized operating model. We underwrite for trade clients alongside our own Lloyd’s Syndicate 1609—offering worldwide access, coupled with local insights, across seven lines of business in seven countries. We harness the heritage of Lloyd’s and benefit from the market’s licenses and financial-strength ratings. Visit mosaicinsurance.com and follow us at @Mosaic1609.

Job Spec

This position reports to the Chief Underwriting Officer and is responsible for oversight of underwriting controls and performance, Syndicated Capital Management (SCM) integration, and third-party delegated underwriting operations. The role and responsibilities ensure alignment to Mosaic’s risk appetite, underwriting strategy, performance, and continuous improvement across Mosaic’s underwriting structure. This role is located in our London office.

Role Responsibilities

Underwriting Oversight

• Establish, develop and embed underwriting processes and protocols to establish robust underwriting controls and governance
• Continuous monitoring of underwriting metrics to ensure adherence to governance and controls
• Manage the review of underwriting processes and procedures to ensure regular review and alignment to key underwriting inputs or drivers (e.g. reinsurance, SCM agreements etc.)
• Maintain knowledge and ensure compliance with regulatory requirements
• Support and champion change to improve and enhance underwriting efficiency
• Work with the underwriting teams to support them as a key point of contact for all underwriting governance or structure inquiries
• Manage underwriting governance meetings, owned by senior leadership

Performance Management

• Owner of reporting and IT developments for underwriting to ensure consistency of approach and calculations across underwriting reporting
• Oversight of data and analytics points, including review and accuracy of data outputs to drive accurate reporting
• Establish, maintain, and develop underwriting performance and analytics to identify trends, alignment to plan and areas of concern
• Oversee and manage pricing tool developments with the Chief Actuary and Managing Director, Product & Portfolio Optimization to ensure accurate output of pricing metrics and continuous development of rating models
• Work with all areas of the business to support and assess portfolio performance, rate adequacy and trends

Syndicated Capital Management

• Support the Managing Director, Syndicated Capital Management in SCM capacity and stakeholder management
• Manage the integration of SCM agreements, restrictions, and controls within underwriting governance
• Act as a key point of contact for external stakeholders for SCM management, including SCM placing brokers and partners

Operational

• Working with project teams to provide underwriting insight and input to improve underwriting efficiency and ensure underwriting requirements, workflow, and metrics are captured
• Actively participate in meetings to ensure underwriting governance and SCM considerations form part of strategic decision making
• Serve as a point of escalation for underwriting queries in relation to underwriting governance, SCM structure, and broader queries which require investigation and support
• Liaise with the credit-control team to ensure oversight of aged debt and active involvement in addressing recurring issues

Third-Party Delegated Underwriting (DUA) Operations

• Management of third-party delegated underwriting operations and the offshore team
• Develop and embed DUA processes and protocols to ensure oversight and active management of third-party DUA portfolio
• Act as key point of contact for external stakeholders, including Asta Managing Agency, bordereaux management system providers, and auditors to ensure timely response and adherence to reporting
• Oversee and manage project-related activities for third-party DUA

Stakeholder Engagement

• Build strong working relationships with internal teams, including underwriters, actuarial, operations, claims, risk and finance
• Act as key point of contact for external stakeholders for SCM management, including SCM placing brokers and partners
• Act as key point of contact for external stakeholders, including Asta Managing Agency, regulators, and auditors

Experience, Qualifications and Professional Skills

• 15-plus years working in underwriting, with strong background in underwriting governance or oversight
• ACII professional qualification desirable
• In-depth Lloyd’s and London insurance market knowledge
• Delegated underwriting knowledge, including bordereaux management systems
• Analytical mindset with ability to interpret data and present clear insights to stakeholders
• Highly proficient in use of computer software, including all Microsoft Office products. Advanced Excel skills are mandatory
• Professional, pro-active, self-motivated individual who can work independently and collaboratively
• Ability to work with all levels of employees and management
• Strong interpersonal and communication skills
• Ability to adapt to pressured environment and work as part of a team

Risk Assurance Responsibilities

• Operate all controls as instructed within area of responsibility
• Report any ineffective control to control owner
• Report any risk-related concerns to risk assurance function

Mosaic celebrates diversity, equity, and inclusion. We embrace these pillars of excellence as crucial to our business success. We are an Equal Opportunity Employer.