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- Tasks: Manage sheltered housing services for residents over 55, ensuring their welfare and property maintenance.
- Company: Join a leading housing association dedicated to supporting older adults in Leicester.
- Benefits: Enjoy flexible hours, competitive pay, and the potential for permanent employment.
- Why this job: Make a real difference in the lives of older adults while working in a supportive environment.
- Qualifications: Experience in housing management, strong communication skills, and a passion for helping others are essential.
- Other info: This role requires a full enhanced DBS Certificate dated within the last 12 months.
BDS are currently working with a leading housing association to recruit a Sheltered Housing Advisor to provide a housing management service within one of their sheltered services for the over 55s in Leicester.
Duties:
- Daily welfare checks to residents.
- Facilitate property lettings and tenant communication for smooth onboarding.
- Conduct regular health and safety checks to ensure property conditions are well-maintained.
- Coordinate with external agencies and providers when necessary.
- Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears.
- Act promptly on complaints regarding anti-social behaviour, escalating where needed.
- Report communal area repairs and maintain strong partnerships with external support agencies.
Criteria:
- The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
- Strong understanding of tenant and housing management, particularly for older adults.
- Confident in conducting health and safety checks within residential environments.
- Effective communicator, able to handle complaints and uphold tenancy agreements.
- Experience working collaboratively with external agencies to support tenants' needs.
Hours: 25 per week over 4 or 5 days
Pay: 15.49ph PAYE - 19.49ph UMB
This is a temporary ongoing role in the first instance though a permanent opportunity may become available at a later date.
Please note; this role requires a full enhanced DBS Certificate dated in the previous 12 months. Apply now for immediate consideration!
Sheltered Housing scheme manager employer: BDS (Northern) Limited
Contact Detail:
BDS (Northern) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing scheme manager
✨Tip Number 1
Familiarise yourself with the specific needs of older adults in sheltered housing. Understanding their unique challenges and preferences will help you demonstrate your suitability for the role during any discussions or interviews.
✨Tip Number 2
Network with professionals already working in sheltered housing or similar roles. Engaging with them can provide valuable insights into the job and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with health and safety checks in residential settings. Be ready to share specific examples that highlight your competence and confidence in this area, as it’s a key responsibility of the role.
✨Tip Number 4
Research the housing association you’re applying to. Understanding their values, mission, and the specific services they offer can help you tailor your approach and show genuine interest in becoming part of their team.
We think you need these skills to ace Sheltered Housing scheme manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and criteria for the Sheltered Housing Scheme Manager position. Tailor your application to highlight relevant experience in housing management, particularly with older adults.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved sheltered or supported housing. Mention specific examples of how you've conducted welfare checks, managed tenant communications, or coordinated with external agencies.
Showcase Communication Skills: Effective communication is key in this role. Provide examples in your application of how you've successfully handled complaints or maintained strong partnerships with external support agencies. This will demonstrate your ability to manage tenant relationships effectively.
Prepare for DBS Requirements: Since the role requires a full enhanced DBS Certificate, mention in your application if you already have one dated within the last 12 months. If not, be prepared to discuss how you can obtain it promptly upon being offered the position.
How to prepare for a job interview at BDS (Northern) Limited
✨Show Your Experience
Make sure to highlight your previous experience in sheltered or supported housing roles. Be ready to discuss specific examples of how you've managed tenant relationships and handled complaints effectively.
✨Demonstrate Communication Skills
As an effective communicator, you’ll need to showcase your ability to handle tenant communications and complaints. Prepare to discuss scenarios where you successfully resolved issues or facilitated smooth onboarding for new tenants.
✨Understand Health and Safety Protocols
Since conducting health and safety checks is a key part of the role, brush up on relevant regulations and best practices. Be prepared to explain how you would ensure the safety and well-being of residents in your care.
✨Collaborate with External Agencies
The role involves working with external support agencies, so be ready to talk about your experience in this area. Discuss how you’ve coordinated with other organisations to meet tenant needs and improve service delivery.
