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For Companies At a Glance
- Tasks: Lead a team to provide exceptional care for residents and support staff training.
- Company: Loveday & Co. is a luxury care provider with over 100 years of experience in elderly care.
- Benefits: Enjoy paid breaks, staff meals, health perks, and opportunities for career growth.
- Why this job: Join a passionate team dedicated to enhancing lives with a culture of excellence and compassion.
- Qualifications: Must have an NVQ in Health and Social Care and a passion for person-centred care.
- Other info: Be part of an expanding company with plans for new homes across London.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to: Deputy Manager/Clinical Lead
Accountable to: General Manager
Who We Are
Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London.
The Mission
We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.
Scope
We have an exciting new opportunity for an experienced Care Coordinator to join the Loveday team. This role involves overseeing the management of a specific floor, department or area reporting directly to the Deputy Manager/Clinical Lead with regards to all areas of resident care. He or she will manage his or her area by example, being visible, involved and accessible at all times.
Responsibilities include but are not limited to:
- Training Care Assistants for their department
- Facilitating induction
- Dealing with team member recognition
- One-to-one meetings
- Yearly performance reviews
- Ongoing coaching and counselling of team members
Candidates must have NVQ in Health and Social Care.
Key accountabilities:
- Ensuring excellence in member and person centred care
- Providing outreach and support to families
- Retaining dedicated Care Assistants
- Facilitating ongoing training and educational opportunities for staff and families
- Have existing knowledge and constantly learning about the most current information on Dementia
Main duties and responsibilities:
- Co-ordinate the member assessment process, ensuring involvement of the resident in identifying needs and preferences, and integration of all information into the care plan
- Ensure that all relevant information in respect of each member is communicated as appropriate to achieve delivery of person-centred approach
- Champion the organisations vision and values, adopting an open and approachable management style supporting person-centred care
- Actively support and implement effective Infection Prevention and Control measures
- Complete all allocated one-to-one meetings and yearly performance reviews with staff in the department
- Ensure that all staff go through the Loveday induction programme, completing the necessary paperwork and providing evidence of completion through hands-on monitoring and support
- Ensure appropriate staff allocations and completion of daily assignments
- Participate in and facilitate, when appropriate, the company’s training programmes and structured induction programme, ensuring all your staff are well inducted and trained to the necessary standards
- Regularly communicate to family members with regards to member needs and progress
- Report staff absence to Deputy Manager/Clinical Lead and complete Return To Work forms
- Administer and safely manage and audit medication
- Conduct and oversee effective handovers between all shifts, ensuring that the General Manager is kept fully informed at all times with regards to applicable areas
- Assume responsibility for Health and Safety compliance within your specific area at the home
- Provide daily coaching and support to Care Assistants as needed, leading by example at all times
- Develop and execute daily programming for members focusing on person centred activities
Health and Safety:
The post-holder will maintain their personal responsibilities under Health and Safety at Work Regulations, and compliance with the company Health and Safety Policy, ensuring safe working practices and the recommended storage of equipment, including but not exclusive to: Control of Substances Hazardous to Health, Electricity at Work, Lift & Lifting Equipment, Manual/Object Protective Equipment, Legionella/Water Treatment, Waste Management, Reporting of Injuries, Diseases & Dangerous Occurrences Regulations.
Appraise and assess measures used to prevent infection control hazards, taking into account the individual nursing, social, physical and psychological needs of the member. Follow and report all concerns and incidents in line with the company incident reporting and whistleblowing procedure, including safeguarding adults procedures.
Renumeration, Perks and Benefits:
Paid Breaks
Staff Meals
Access to Perkbox
Access to health cash care plan
Health Assured Employee Assistance Program
Discretionary bonus
Comprehensive Training and Development
Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London.
Employee recognition
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Care Coordinator employer: LOVEDAY & CO (UK) LTD
Contact Detail:
LOVEDAY & CO (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with Loveday & Co.'s mission and values. Understanding their commitment to person-centred care and luxury service will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in training and managing teams. As a Care Coordinator, you'll be responsible for coaching Care Assistants, so showcasing your leadership skills and any relevant training experience will set you apart.
✨Tip Number 3
Stay updated on the latest practices in dementia care. Being knowledgeable about current trends and techniques will demonstrate your commitment to providing high-quality care and your ability to support families effectively.
✨Tip Number 4
Prepare to discuss your approach to communication with families. Since regular updates and support for family members are key responsibilities, having examples of how you've successfully engaged with families in the past will be beneficial.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Care Coordinator position. Understand the responsibilities and key accountabilities, as this will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in care coordination or similar roles. Mention specific examples of how you've managed teams, trained staff, or improved care processes, especially in relation to person-centred care.
Showcase Your Qualifications: Ensure that you clearly state your NVQ in Health and Social Care in your application. If you have additional qualifications or training related to dementia care or infection control, be sure to include those as well.
Personalise Your Cover Letter: Write a compelling cover letter that reflects your passion for elderly care and aligns with Loveday & Co.'s mission. Use specific language from the job description to demonstrate your understanding of their values and how you can contribute to their team.
How to prepare for a job interview at LOVEDAY & CO (UK) LTD
✨Show Your Passion for Care
Make sure to express your genuine passion for elderly care during the interview. Loveday & Co. values compassion and dedication, so share personal experiences or motivations that drive you to work in this field.
✨Demonstrate Knowledge of Dementia Care
Since the role requires knowledge about dementia, be prepared to discuss current best practices and approaches in dementia care. This shows that you are proactive in your learning and understand the specific needs of residents.
✨Highlight Team Leadership Skills
As a Care Coordinator, you'll be managing a team. Share examples of how you've successfully led teams in the past, focusing on training, coaching, and supporting staff to ensure high-quality care.
✨Prepare Questions About Their Values
Research Loveday & Co.'s mission and values, and prepare thoughtful questions about how they implement these in their daily operations. This demonstrates your interest in their culture and commitment to person-centred care.
