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- Tasks: Lead a dynamic team to deliver exceptional food and beverage experiences on matchdays.
- Company: Join Oak View Group, the world's top developer of sports and entertainment venues since 2015.
- Benefits: Enjoy competitive salary, diverse workplace, and opportunities for growth in a vibrant environment.
- Why this job: Be part of a revolutionary hospitality experience that transforms how fans enjoy live events.
- Qualifications: Seeking proven leaders with high-volume hospitality or event catering experience.
- Other info: Diversity is key at OVG; we welcome applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Oak View Group (OVG) is the world's leading development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet.
With an expanding footprint in the United Kingdom, OVG is redefining how fans experience live events through innovative hospitality solutions. OVG's first UK project, Co-op Live in Manchester, revolutionised fan experiences through innovative hospitality. We are ready to build on this as we gear up to manage further venues across the UK. We're fanatical about transforming food and beverage services across sports and entertainment venues by prioritising culinary innovation, local concepts, and seamless technological integration. The venue is a large football stadium in the East Midlands area, which offers a premium matchday experience with a range of options to suit different tastes and occasions. From the exclusive, fine-dining restaurant to relaxed lounges and club areas. Guests can also enjoy the privacy of Executive Boxes with all packages delivering a tailored atmosphere for both corporate entertaining and casual enjoyment.
At Oak View Group, we don't just build teams, we build experiences. We are looking for a Deputy General Manager who's ready to bring world-class hospitality to the pitch-side stage. You'll be the right hand to our powerhouse General Manager, helping lead a high-performing team delivering unforgettable food and beverage moments across our iconic lounges, boxes, and events spaces. Think big. Move fast. Deliver excellence. This isn't just stadium catering; it's a high-octane, service-driven operation where no two matchdays are the same and every plate counts.
What you'll do:
- Champion operational brilliance across matchday and non-matchday catering
- Motivate, mentor, and manage teams with purpose and pride
- Elevate every guest's experience from pre-match fizz in The Halo Lounge to street food that's pure stoppage-time magic
- Ensure seamless service, sharp execution, and unforgettable moments for fans and clients alike
What we're looking for:
- A proven leader from high-volume hospitality or event catering
- Cool under pressure, sharp on detail, and inspiring on the ground
- Creative, commercially savvy, and passionate about guest experience
Competitive salary based on experience. OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we'd love to hear from you.
As part of the recruitment process, you will need to prove your right to work in the UK.
Deputy General Manager employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the latest trends in hospitality and event catering. Understanding what makes a guest experience unforgettable will help you stand out as a candidate who is not only passionate but also knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the sports and entertainment sector. Attend industry events or join relevant online forums to connect with people who can provide insights into OVG's culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss specific situations where you motivated your team to deliver exceptional service.
✨Tip Number 4
Research OVG's recent projects and initiatives, especially their focus on culinary innovation and local concepts. Being able to discuss these in your conversations will demonstrate your genuine interest in the company and its mission.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy General Manager position. Tailor your application to highlight how your experience aligns with their expectations.
Craft a Compelling CV: Ensure your CV showcases your leadership experience in high-volume hospitality or event catering. Use specific examples that demonstrate your ability to manage teams and deliver exceptional guest experiences.
Write a Tailored Cover Letter: In your cover letter, express your passion for hospitality and your understanding of OVG's mission. Highlight your creativity and commercial savvy, and explain how you can contribute to elevating guest experiences at their venues.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Oak View Group
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your ability to lead and motivate teams. Prepare examples from your past experiences where you've successfully managed high-pressure situations and inspired your team to deliver exceptional service.
✨Understand the Venue's Vision
Familiarise yourself with Oak View Group's mission and values, especially their focus on innovative hospitality solutions. Be ready to discuss how your vision aligns with theirs and how you can contribute to enhancing fan experiences at the venue.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-time scenarios. Think about how you would handle unexpected challenges during matchdays, such as staffing shortages or last-minute changes in catering requirements.
✨Emphasise Your Passion for Guest Experience
Highlight your commitment to delivering unforgettable moments for guests. Share specific examples of how you've gone above and beyond to enhance customer satisfaction in previous roles, particularly in high-volume hospitality settings.
