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For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot complex technical issues.
- Company: Join Ridge, a leader in Built Environment Consultancy, known for innovation and growth.
- Benefits: Enjoy flexible working options and a supportive team culture.
- Why this job: Be part of a dynamic team that values quality and fosters personal development.
- Qualifications: Ideal candidates should have strong IT skills and experience in 3rd line support.
- Other info: This role offers opportunities for career advancement in a thriving industry.
The predicted salary is between 28800 - 42000 £ per year.
Here at Ridge, we are pioneers in the Built Environment Consultancy industry where we continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. Due to this growth, we are now looking for a 3rd Line IT Support Technician to join our growing, dynamic Technology team.
Our Technology team are fully committed to providing exceptional service.
3rd Line IT Support Technician employer: Ridge & Partners LLP
Contact Detail:
Ridge & Partners LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line IT Support Technician
✨Tip Number 1
Familiarise yourself with the latest technologies and tools used in 3rd Line IT Support. This could include advanced troubleshooting techniques, networking concepts, and specific software that Ridge may use. Showing that you are up-to-date will impress the hiring team.
✨Tip Number 2
Network with current or former employees of Ridge to gain insights into the company culture and expectations for the role. This can provide you with valuable information that you can use during interviews to demonstrate your understanding of their environment.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully resolved complex IT issues. Be ready to explain your thought process and the steps you took, as this will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Research Ridge's projects and values to align your answers with their mission. Understanding their focus on quality, innovation, and growth will help you articulate how you can contribute to their goals as a 3rd Line IT Support Technician.
We think you need these skills to ace 3rd Line IT Support Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the 3rd Line IT Support Technician position. Tailor your application to highlight relevant experience and expertise.
Highlight Technical Skills: Make sure to emphasise your technical skills in your CV and cover letter. Mention any relevant certifications, software knowledge, and troubleshooting experience that align with the requirements of the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for technology and your commitment to providing exceptional service. Use specific examples from your past experiences to demonstrate how you can contribute to Ridge's Technology team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Ridge & Partners LLP
✨Understand the Company Culture
Before your interview, take some time to research Ridge and their approach to the Built Environment Consultancy industry. Understanding their values and culture will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Technical Skills
As a 3rd Line IT Support Technician, you'll need to demonstrate your technical expertise. Be prepared to discuss specific technologies, tools, and methodologies you've used in previous roles, and how they relate to the position at Ridge.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved complex IT issues, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, when given the chance, ask insightful questions about the Technology team and their projects. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
