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- Tasks: Lead a team of Application Analysts and provide top-notch support to users.
- Company: Join a dynamic organisation focused on digital transformation in housing management.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make a real impact by improving systems and processes in a vital sector.
- Qualifications: Experience in application support, team management, and knowledge of housing management systems required.
- Other info: We value diversity and encourage all qualified candidates to apply.
The predicted salary is between 40000 - 60000 £ per year.
This role is responsible for providing application support services directly to system users and service delivery functions. You will manage and lead the daily activities, performance, and development of a team of Application Analysts, ensuring requests and incidents are responded to within SLA and delivering excellent customer service.
Skills and Knowledge:
- Coordinating application upgrades, liaising with business users and software suppliers, and leading UAT.
- Investigating, diagnosing, and resolving system issues; writing test scripts.
- Writing SQL queries; leading system development and implementing new functionalities.
- Supporting line of business applications in complex environments.
- Experience in digital transformation within an organization.
- Supporting housing management systems, specifically Northgate Housing, Civica Universal Housing, or Keystone.
- Understanding business processes related to housing management.
- Managing interfaces and system integrations.
- Excellent communication skills; working successfully with stakeholders including senior managers, suppliers, and partner organizations.
- Experience in managing and developing a team.
We act as an employment agency for this vacancy. As an equal opportunities employer, we welcome applications regardless of race, gender, nationality, ethnicity, sexual orientation, religion, marital status, disability, or age. All applications are considered based on merit and ability. By applying or expressing interest in this job, you consent to the disclosure and storage of your information for legitimate business purposes, including contact for suitable opportunities. You may request the removal of your data at any time.
Northgate Application Lead employer: Code Red Associates
Contact Detail:
Code Red Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Northgate Application Lead
✨Tip Number 1
Familiarise yourself with Northgate Housing and similar systems like Civica Universal Housing or Keystone. Understanding their functionalities and how they integrate with business processes will give you a significant edge during interviews.
✨Tip Number 2
Brush up on your SQL skills, as writing queries is a key part of the role. Consider working on sample projects or exercises that involve database management to demonstrate your proficiency.
✨Tip Number 3
Prepare examples of your experience in managing teams and delivering excellent customer service. Be ready to discuss specific situations where you successfully led a team through challenges or improved service delivery.
✨Tip Number 4
Network with professionals in the housing management sector. Attend relevant events or join online forums to connect with others who have experience with Northgate applications, which can provide valuable insights and potential referrals.
We think you need these skills to ace Northgate Application Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, team management, and digital transformation. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Northgate Application Lead position. Mention specific experiences that relate to managing application upgrades, liaising with stakeholders, and leading UAT.
Showcase Technical Skills: Emphasise your technical skills, particularly in writing SQL queries and supporting housing management systems. Provide examples of how you've successfully resolved system issues or implemented new functionalities.
Highlight Communication Abilities: Since excellent communication skills are crucial for this role, include examples of how you've effectively worked with senior managers, suppliers, and partner organisations in previous positions.
How to prepare for a job interview at Code Red Associates
✨Showcase Your Technical Skills
Be prepared to discuss your experience with SQL queries and system integrations. Highlight specific examples where you've successfully resolved system issues or led application upgrades, as this will demonstrate your technical proficiency relevant to the Northgate Application Lead role.
✨Emphasise Team Leadership Experience
Since this role involves managing a team of Application Analysts, share your past experiences in leading teams. Discuss how you have developed team members, managed performance, and ensured excellent service delivery, which are crucial for this position.
✨Understand the Business Processes
Familiarise yourself with housing management processes and the specific systems mentioned in the job description, such as Northgate Housing. Being able to articulate your understanding of these processes will show that you can effectively support the applications in a complex environment.
✨Prepare for Stakeholder Interaction
Excellent communication skills are essential for this role. Think of examples where you've successfully worked with stakeholders, including senior managers and suppliers. Be ready to discuss how you navigated challenges and maintained strong relationships to achieve project goals.
