Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers through calls, providing info and upselling services.
- Company: Join Mortgage Magic, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy competitive salary, permanent position after probation, and initial training.
- Why this job: Perfect for those who love communication and want to make an impact in sales.
- Qualifications: Strong English skills and a passion for customer service are key; sales experience is a plus.
- Other info: Work remotely with your own device; BYOD policy applies.
The predicted salary is between 28800 - 42000 £ per year.
Responsibilities:
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Provide information about our products and services to potential and existing customers.
- Upsell and cross-sell our services to customers to generate sales leads.
- Meet or exceed sales targets on a consistent basis.
- Document customer interactions and record details of inquiries, complaints, or comments.
- Identify and escalate priority issues to the appropriate person or department.
- Follow up with users/learners to ensure their issues have been resolved to their satisfaction.
- Perform other duties as assigned by management.
Qualifications:
- Excellent proficiency in English across all spectrum.
- Strong communication and interpersonal skills.
- Previous sales or customer service experience is preferred but not required.
- Excellent phone etiquette and active listening skills.
- Strong organizational, problem-solving, and analytical skills.
- Ability to work well under pressure and handle challenging situations calmly and constructively.
- Effective time management and multi-tasking abilities.
- Self-motivated, proactive, and collaborative.
- Experience with CRM software and phone systems is a plus.
We follow a Bring-your-own-device (BYOD) policy, so candidates must have their own standard hardware setup:
- Windows 10 or macOS Big Sur.
- Intel i5 or AMD A8 processor.
- 8GB RAM.
- 100GB+ free hard drive space.
- High-quality headphones with microphone.
What we offer:
- Competitive salary.
- Initial training.
- Permanent position after a successful probationary period.
Remote Telemarketing Executive – Mortgage Magic employer: Jobspaddy
Contact Detail:
Jobspaddy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Telemarketing Executive – Mortgage Magic
✨Tip Number 1
Familiarise yourself with the mortgage industry and our products. Understanding the basics of mortgages and how they work will help you engage more effectively with potential customers during calls.
✨Tip Number 2
Practice your phone etiquette and active listening skills. Role-playing with a friend or family member can help you become more comfortable and confident when handling customer calls.
✨Tip Number 3
Get to know CRM software if you haven't already. Familiarity with these tools can streamline your workflow and improve your efficiency in managing customer interactions.
✨Tip Number 4
Prepare for potential sales scenarios by developing your upselling and cross-selling techniques. Think of ways to present additional services that could benefit customers, making it easier to meet sales targets.
We think you need these skills to ace Remote Telemarketing Executive – Mortgage Magic
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Remote Telemarketing Executive. Familiarise yourself with the key tasks such as handling customer calls, upselling services, and documenting interactions.
Tailor Your CV: Highlight any relevant experience in sales or customer service, even if it's not extensive. Emphasise your communication skills, phone etiquette, and ability to work under pressure. Make sure your CV reflects how you meet the qualifications listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job requirements, such as your proficiency in English and your problem-solving abilities. Personalise it to show why you're a great fit for Mortgage Magic.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a telemarketing role.
How to prepare for a job interview at Jobspaddy
✨Showcase Your Communication Skills
As a Remote Telemarketing Executive, strong communication is key. During the interview, demonstrate your ability to articulate clearly and listen actively. Practice common telemarketing scenarios to showcase how you would handle customer interactions.
✨Familiarise Yourself with the Products
Before the interview, take some time to research Mortgage Magic's products and services. Being knowledgeable about what you will be selling can help you answer questions confidently and show your genuine interest in the role.
✨Prepare for Sales Scenarios
Expect to discuss sales techniques during your interview. Prepare examples of how you've successfully upsold or cross-sold in previous roles, or think of strategies you would use in this position. This will demonstrate your sales acumen and readiness for the job.
✨Highlight Your Problem-Solving Skills
The role requires handling challenging situations calmly. Be ready to share examples of how you've resolved customer issues in the past. This will illustrate your problem-solving abilities and your capacity to maintain professionalism under pressure.
