Senior Credit Manager, Business Borrowing

Cardiff, London or Remote (UK)

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

Our Borrowing (lending) team is growing and we’re looking for Credit Managers and Analysts for our credit risk function, to grow lending to our business banking customers. The ideal candidate should have knowledge of providing credit to small and medium size sole traders and limited companies, automated decisioning and Credit Risk Management activities. You will work in the credit risk team responsible for credit strategy for our business lending products.

As the size of our Business Banking customer base grows, we are building lending products to support our customers' funding needs. We aim to create a genuine feel-good factor when it comes to business credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions.

You will be responsible for:

• Developing our credit and pricing strategies as we bring to market new lending products.
• Leading initiatives designing and implementing credit and pricing strategies for our business lending products.
• Monitoring the performance of our existing strategies, and iterating to improve them.
• Supporting the design and roll-out of new products and customer journeys.
• Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk.
• Working with people from engineering, marketing, product, risk and control to design and deliver initiatives.
• Overseeing the development and monitoring of our credit models to forecast cash flows and assess net present value of new lending cohorts.
• Providing guidance and challenge on credit proposals which will be adopted as Monzo underwriting policy.
• Supporting the design and roll-out of new lending strategies by finding patterns in the data and translating these into insights.
• Promoting a data culture through robust database tables and dashboards that provide insights and support data-driven decisions.
• Assessing how the lending portfolio of particular products will perform over time.
• Mentoring and managing a team of credit analysts.

You should apply if:

• You have strong domain expertise in providing lending products to small businesses.
• You have a deep understanding of how business lending works, including regulation and industry best practice.
• You have a solid understanding of lending economics and have experience developing and deploying underwriting strategies and credit models.
• You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus.
• You can bring a dynamic energy to the team, and are keen for the chance to improve our products and help ship changes to our customers.
• You are a strong communicator, able to cut through complex problems and articulate decision points.
• You have experience in project management and leading high performing teams.
• You work well collaborating in a team with diverse skill-sets and personality types.
• You have a working understanding of the regulations that apply to lending in the UK.
• You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo.

The Interview Process:

Our interview process involves 4 main stages:

• Initial Call
• Take Home Task
• Final stage (x4 interviews) consisting of a case study, role specific, technical leadership, and values interview.

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process.

What’s in it for you:

• We can help you relocate to the UK.
• We can sponsor visas.
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• And much more, see our full list of benefits.

Equal opportunities for everyone. Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.