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For Companies At a Glance
- Tasks: Drive sales and build client relationships in Telecoms and IT services.
- Company: Join a dynamic managed services provider focused on Telecoms, IT Support, and Cybersecurity.
- Benefits: Enjoy a collaborative culture with opportunities for growth and innovation.
- Why this job: Be part of a forward-thinking team that values integrity and delivers impactful solutions.
- Qualifications: 5 years of sales experience in managed services; strong interpersonal skills required.
- Other info: Ideal for self-motivated individuals who thrive in a resourceful environment.
The predicted salary is between 36000 - 60000 £ per year.
About Us
We are a dynamic and forward-thinking managed services provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding both organically, by deepening relationships with our customers, and inorganically, through strategic acquisitions that enhance our capabilities and market presence. At Telappliant, we value integrity, innovation, and collaboration, creating an environment where our team can deliver meaningful results and drive success for our clients.
Ensure you read the information regarding this opportunity thoroughly before making an application.
Role Summary
We are seeking versatile Account Managers who can sell our full suite of managed services, including Telecoms, Connectivity, IT Support, and Cybersecurity. While all Account Managers are expected to deliver solutions across these areas, individuals may lead with either Telecoms or IT based on their strongest area of expertise. This role requires a consultative sales approach, a deep understanding of client needs, and the ability to develop and expand relationships, ensuring comprehensive support and value for our customers.
Key Responsibilities
· Proactively identify and pursue new business opportunities with the client base.
· Build and maintain strong, long-term client relationships to drive customer retention and revenue growth.
· Understand client needs to recommend solutions that align with their business goals.
· Manage the full sales cycle, from prospecting and presenting to negotiating and closing deals.
· Collaborate with marketing and service delivery teams to ensure seamless delivery of services.
· Stay updated on industry trends and competitor offerings to maintain a competitive edge.
· Accurately track and report on sales activities and pipeline progress.
What Skills & Experience Will I Need?
To succeed in this role, you must have at least 5 years of sales or account management experience within the managed services industry. A consultative approach to sales and strong interpersonal skills are essential, along with the ability to build lasting client relationships. A solid understanding of contracts, recurring revenue models, and delivering value through tailored solutions is crucial. We are looking for someone who thrives in a smaller business environment, where resourcefulness and independence are key. Candidates should have a hands-on, pragmatic approach and the ability to navigate challenges without relying on extensive support structures. Experience with tools such as Salesforce, Autotask, Kaseya, Ability, and other quoting platforms is required. Self-motivation, resilience, and a results-driven mindset are essential for this role.
Contact Detail:
Telappliant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Services Account Manager (Comms & IT)
✨Tip Number 1
Familiarise yourself with the managed services landscape, particularly in Telecoms and IT. Understanding the latest trends and technologies will not only help you during interviews but also demonstrate your commitment to staying ahead in the industry.
✨Tip Number 2
Network with professionals in the managed services sector. Attend industry events or join relevant online forums to connect with potential colleagues or clients. This can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built client relationships and driven revenue growth in your previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will make a strong impression.
✨Tip Number 4
Research Telappliant's current offerings and recent developments. Being knowledgeable about their services and how they differentiate themselves in the market will show your genuine interest in the company and the role.
We think you need these skills to ace Managed Services Account Manager (Comms & IT)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or account management within the managed services industry. Emphasise your consultative sales approach and any specific tools you've used, like Salesforce or Kaseya.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with their needs, particularly your ability to build client relationships and manage the sales cycle.
Showcase Relevant Achievements: In your application, include specific examples of how you've successfully identified new business opportunities or driven revenue growth in previous roles. Quantify your achievements where possible to demonstrate your impact.
Research the Company: Familiarise yourself with Telappliant's services and values. Understanding their commitment to integrity, innovation, and collaboration will help you tailor your application and show that you're a good fit for their team.
How to prepare for a job interview at Telappliant
✨Showcase Your Consultative Sales Skills
During the interview, emphasise your consultative sales approach. Be prepared to discuss specific examples where you've identified client needs and tailored solutions accordingly. This will demonstrate your ability to align with the company's focus on understanding client goals.
✨Highlight Relevant Experience
Make sure to highlight your experience in the managed services industry, particularly in Telecoms and IT. Discuss how your past roles have equipped you with the skills necessary to manage the full sales cycle and build long-term client relationships.
✨Demonstrate Industry Knowledge
Stay updated on current trends in Telecoms, Connectivity, IT Support, and Cybersecurity. Bring up recent developments or competitor offerings during the interview to show that you are proactive and knowledgeable about the industry landscape.
✨Prepare Questions for Them
Have a list of insightful questions ready to ask the interviewers. This could include inquiries about their growth strategy, team dynamics, or how they measure success in the Account Manager role. It shows your genuine interest in the position and the company.
