Principal Delivery Consultant - Jira & Tooling

Role: Solutions Lead

Practice: Technology

Level: Principal

Who are Valcon:

Valcon is a north-western European consulting, technology and data company based in the UK, the Netherlands, Denmark, Sweden, and Croatia. Valcon is private equity backed and in recent years has bought together some of the most exciting companies from these countries to form one of the brightest and most exciting consultancies around. We’re one of the fastest growing companies across Europe and have no plans to stop.

What do we do:

Our mission is to combine premium consulting with deep technology and data knowledge to add value to our clients.

Overview of Technology Practice:

We’re at the forefront of empowering the future of work, helping organisations of all sizes achieve their goals. For large enterprises, we eliminate manual labour through automation and intelligent tools, boosting knowledge worker productivity. Across the board, we build high-quality, performant and user-friendly solutions that leverage the latest technologies to deliver exceptional results for both scale-ups and large companies.

Our Technology Practice has 5 capabilities:

• IT Architecture
• Cloud Engineering
• Software Engineering
• Intelligent Process Automation
• Quality Management

The Role:

We’re looking for a Principal with strong solution analysis skills and deep experience in Jira. You’ll lead client-facing work focused on improving delivery tooling and processes, often centred around Jira, but not limited to it. You’ll understand how delivery teams operate, work with stakeholders to map requirements, and shape practical, scalable solutions across multiple toolsets. You’ll contribute across a range of transformation projects, bringing structure and clarity to complex delivery environments. You’ll also support internal capability development and help grow Valcon’s tooling and delivery propositions.

What You’ll Do:

• Lead solution analysis work across delivery tooling, with Jira as a core strength
• Gather and translate business needs into tool and process design, across agile and hybrid models
• Configure or guide configuration of Jira to support delivery governance, workflows, and reporting
• Analyse existing delivery practices and recommend improvements across tooling, process, and structure
• Work across related platforms (e.g. Confluence, DevOps tools, resource planning tools, reporting dashboards)
• Run workshops, gap as-is and to-be processes, and align tools to business needs
• Support delivery teams in adopting tools and ways of working
• Contribute to internal accelerators, methods, and capability build in the tooling space
• Coach and guide analysts and client-side teams where required

What You’ll Bring:

• Hands-on experience with Jira in a solution analyst, delivery, or tooling-focused role
• Strong understanding of delivery practices and how tools support visibility, governance, and flow
• Ability to work across toolsets and adapt to client-specific platforms (e.g. Azure DevOps, SAP, ServiceNow)
• Confident working with stakeholders to draw out and define requirements
• Experience designing and improving delivery workflows and tooling setups
• Strong communication and facilitation skills
• Background in consultancy and transformation

Desirable:

• Jira certifications or equivalent practical experience
• Experience with reporting and integration
• Familiarity with agile delivery at scale (e.g. SAFe, LeSS)
• Broader interest in tooling strategy, DevOps practices, or delivery optimisation

We offer you:

The opportunity to work in a diverse and international environment with an informal culture, with a flat hierarchy, in which we cooperate across business areas and levels. We care about results, first and foremost. We care about people and how we can constantly challenge each other to become better. Your background is less important to us than your ability to create results, to create change. We prize excellence and ingenuity but know that both have to be grounded in reality. The reality of making our clients ready for the future.