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- Tasks: Join a dynamic team as a Sales Administrator, processing orders and liaising with customers.
- Company: Be part of a well-established global client based in Telford.
- Benefits: Enjoy a competitive salary and a supportive, inclusive work environment.
- Why this job: This role offers hands-on experience in sales operations and a chance to make an impact.
- Qualifications: Previous customer service or sales admin experience is preferred; strong Microsoft Office skills are essential.
- Other info: We promote diversity and inclusivity, ensuring a barrier-free recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
We are working with our well-established global client based in Telford who currently have a fantastic opportunity to join their team as a Sales Administrator. This is a fantastic opportunity to join a fast-paced sales operations team where you will be the link between customers, Field Sales Managers and internal departments, ensuring the smooth and accurate processing of orders and maintaining the company’s high standards of service.
Responsibilities include, but are not limited to:
- Accurately processing customer orders, invoices, and handling complaints.
- Managing export sales documentation and declarations for non-UK clients.
- Using SAP (or similar systems) for order processing and tracking.
- Liaising with Planning, Logistics, and Accounts teams to ensure timely order fulfilment.
- Scheduling and monitoring customer deliveries.
- Keeping despatch records up to date.
- Supporting Field Sales Managers with inbound telephone enquiries.
- Upholding quality standards in every customer interaction.
Skills and Experience:
- Previous experience in a customer service or sales admin role.
- Good understanding of sales order processing systems.
- Experience with SAP or a similar CRM system (preferred).
- Strong Microsoft Office skills, particularly Excel and Word.
- Organised, proactive, and able to work under pressure.
- Confident on the phone with a positive, team-focused attitude.
The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we’re able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you’re not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.
Sales Administrator Jobs in Telford | Prince Personnel employer: Prince Personnel
Contact Detail:
Prince Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator Jobs in Telford | Prince Personnel
✨Tip Number 1
Familiarise yourself with SAP or similar CRM systems before applying. Since the role requires experience with these systems, having a basic understanding will help you stand out during interviews.
✨Tip Number 2
Brush up on your customer service skills. As a Sales Administrator, you'll be the link between customers and various departments, so showcasing your ability to handle complaints and maintain high service standards is crucial.
✨Tip Number 3
Network with current or former employees of the company. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare for questions about how you manage multiple tasks under pressure. The role involves coordinating with different teams and ensuring timely order fulfilment, so demonstrating your organisational skills will be key.
We think you need these skills to ace Sales Administrator Jobs in Telford | Prince Personnel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or sales administration. Emphasise your familiarity with order processing systems and any experience with SAP or similar CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the responsibilities listed. Mention your ability to work under pressure and your proactive approach to problem-solving.
Highlight Key Skills: In your application, specifically mention your strong Microsoft Office skills, particularly in Excel and Word. Provide examples of how you've used these tools in previous roles to support your claims.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within the specified timeframe. This shows your enthusiasm for the position and keeps you on their radar.
How to prepare for a job interview at Prince Personnel
✨Know Your Systems
Familiarise yourself with SAP or similar CRM systems before the interview. Being able to discuss your experience with these tools will show that you are prepared and understand the technical requirements of the Sales Administrator role.
✨Demonstrate Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer complaints or queries. Highlighting your ability to maintain high service standards will resonate well with the interviewers.
✨Showcase Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Providing specific examples of how you've kept records up to date or managed multiple orders can illustrate your organisational prowess.
✨Practice Phone Etiquette
Since the role involves supporting Field Sales Managers with inbound calls, practice your phone communication skills. Be confident and positive, as this will reflect your team-focused attitude and ability to engage effectively with customers.
