At a Glance
- Tasks: Lead sales operations and support decision-making in Europe, driving adherence to processes and KPIs.
- Company: Temenos is a global leader in banking technology, modernising the industry with innovative solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across teams.
- Why this job: Be a trusted partner in shaping sales strategies and driving impactful insights for growth.
- Qualifications: 10+ years in sales operations/finance, strong analytical skills, and leadership experience required.
- Other info: Experience in the banking or software industry is preferred; knowledge of Salesforce.com is essential.
The predicted salary is between 54000 - 84000 £ per year.
ABOUT TEMENOS
Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – deployed on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives. For more information, please visit www.temenos.com.
THE ROLE
The Sales Operations Manager, Europe role reports into the Global Sales Operations Leader and is responsible for leading sales operations and supporting sales decision making in Europe. The role is critical in driving adherence to internal sales process, methodology, and cadence; leading regional and sub-regional sales forecasting; monitoring, reporting and driving action from sales related KPIs; driving regional adoption of sales tool best practices; as well as supporting the region’s use of CRM and revenue operations platform. This role directly partners with the EMEA Managing Director, regional sales leaders, regional finance, and other regional and global functions.
OPPORTUNITIES
- You will be the trusted partner of the Europe Managing Director, using business acumen and data analytics to develop insights, recommend opportunities for growth, and lead the execution of such recommendations.
- You will lead and enforce the execution of the weekly, bi-weekly, monthly, and quarterly sales organization cadence within the Europe region (Rhythm of the Business).
- You will use the revenue operations platform to deliver the monthly license and SaaS forecast with regional sales leadership.
- You will establish regional expectations and enable analytics, reporting and monitoring of key performance indicators for new and existing business sales activity, prospecting, and pipeline; track, report, and publish these KPIs to generate actionable insights for all sales members within the region.
- You will participate in the end-of-quarter deal and sequence-of-events close reviews.
- You may represent regional sales on global initiatives and projects.
- You will develop dashboards and reporting to be used in executive summaries to the President of Internationals and presentations to the Executive Committee.
- You will support the onboarding of new sales hires by teaching on sales related tools and processes.
- You will be a consultative, proactive business partner outside of sales. Liaise with global sales operations, regional finance, and regional pre-sales, marketing, product, IT, services, and support functions in executing the responsibilities listed above.
- You will provide leadership by partnering with the Sales Operations Analyst in the Europe region.
REQUIREMENTS
- You should have 10+ years of experience in a combination of sales operations and finance related field.
- You should have bachelor’s degree in Business Administration, Finance, or a related field.
- You should have a demonstrated ability to assess regional business trends and identify actionable insights for sales and operations leadership to improve or implement process excellence.
- You should have leadership ability to manage, mentor, and coach junior operations analysts.
- You should have experience leading in a strong sales culture in the software industry with license and SaaS business models; Banking industry experience preferred.
- You should have experience leading operational initiatives combined with problem solving, project management, and analytical experience.
- You should have the willingness and ability to lead through the service of various cross-functional groups.
- Excellent knowledge Microsoft Office and advanced Microsoft Excel skills are required.
- You should have clear communication and strong interpersonal skills (both written and verbal in English).
- You should have experience using Salesforce.com.
- Experience using Clari, or a similar revenue operations platform, is preferred.
VALUES
- Care about our people and clients.
- Commit to drive and deliver results.
- Collaborate with regional sales team, finance, and other functional teams within the organization.
- Challenge yourself to achieve your individual and company targets.
Sales Operations Manager employer: Temenos
Contact Detail:
Temenos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the banking technology landscape, especially focusing on SaaS and core banking solutions. Understanding the specific challenges and opportunities in this sector will help you speak confidently about how you can contribute to Temenos' mission.
✨Tip Number 2
Network with professionals in sales operations and finance within the banking industry. Attend relevant webinars or industry events to connect with potential colleagues and gain insights into best practices that you can bring to the role.
✨Tip Number 3
Brush up on your analytical skills, particularly in using Microsoft Excel and Salesforce.com. Being able to demonstrate your proficiency in these tools during discussions will show that you're ready to hit the ground running.
✨Tip Number 4
Prepare to discuss your experience in leading operational initiatives and how you've driven results in previous roles. Be ready to share specific examples of how you've used data analytics to influence decision-making and improve sales processes.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations and finance. Emphasise your leadership skills and any specific achievements in driving sales processes or KPIs, particularly in the software or banking industries.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with Temenos' mission and values, and provide examples of how you've successfully led sales operations initiatives in the past.
Showcase Analytical Skills: Since the role requires strong analytical abilities, include specific examples of how you've used data analytics to drive business decisions or improve sales processes. Mention any tools or platforms you’ve used, such as Salesforce.com or Clari.
Highlight Communication Skills: Given the importance of clear communication in this role, ensure your application reflects your strong interpersonal skills. Use concise language and structure your application clearly to demonstrate your ability to communicate effectively.
How to prepare for a job interview at Temenos
✨Know Your Numbers
As a Sales Operations Manager, you'll be expected to understand and analyse sales data. Brush up on key performance indicators (KPIs) relevant to the role and be prepared to discuss how you've used data analytics to drive sales decisions in your previous roles.
✨Demonstrate Leadership Skills
This role involves mentoring and coaching junior analysts. Be ready to share examples of how you've successfully led teams or projects in the past, highlighting your leadership style and how you motivate others to achieve their goals.
✨Familiarise Yourself with CRM Tools
Since experience with Salesforce.com is required, make sure you're comfortable discussing your proficiency with this tool. If you've used Clari or similar platforms, mention how these tools have helped you in sales operations and forecasting.
✨Showcase Your Business Acumen
The role requires a strong understanding of business trends and the ability to provide actionable insights. Prepare to discuss specific instances where you've identified opportunities for growth and how you executed those strategies effectively.