At a Glance
- Tasks: Manage IT services, troubleshoot issues, and maintain network infrastructure at a private school.
- Company: Join a well-established private school in Wimbledon, known for its commitment to quality education.
- Benefits: Enjoy a competitive salary of £40k plus excellent benefits and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and supports the learning environment.
- Qualifications: Industry qualifications in IT preferred; strong understanding of networks and troubleshooting skills required.
- Other info: Ideal for tech-savvy individuals looking to make an impact in an educational setting.
The predicted salary is between 32000 - 48000 £ per year.
Our client is a well-established private school based in Wimbledon; due to continued growth and expansion they are looking to recruit a Network Manager.
Key tasks and Responsibilities:
- Ensure a consistent IT support service is delivered to the site.
- Establish and maintain high quality learning facilities and assist in planning their future development.
- Provide overall responsibility for IT services at the site as Network Manager, including advanced troubleshooting, ensuring a consistent service level, identifying potential system issues and escalating unresolved problems.
- Provide detailed specialist advice and guidance as required to the client on IT requirements.
- Set up and check hardware and software for normal operation.
- Build and configure networked PCs, this could be a standalone setup or via image deployment.
- Perform maintenance on user accounts, site servers, and cloud platforms.
- Solid understanding of Active Directory, Azure AD, Microsoft 365 administration.
- Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs.
- Follow standard practices to run network monitoring reports or utilities.
- Update asset lists or equivalent records for hardware and software on site.
- Follow processes and tasks described in site/client disaster recovery and maintenance plans.
- Follow instructions to test site backup and malware protection procedures.
- Ensure all jobs and issues are logged within the helpdesk and investigated as required.
- Evaluate and analyse the support logs to produce detailed management reports and help plan future support service developments.
- Work with the Senior Engineer to design and implement network infrastructure to meet the client/site requirements.
- Manage active network components including switches, routers and firewall.
- Maintain Internet filtering systems in line with the client/site policies.
- Maintain the site(s) backup and malware protection policies.
Qualifications and skills:
- Industry qualifications within the IT sector, including Microsoft, Cisco, Aruba, Apple, is preferred.
- Solid understanding of wired and wireless networks and devices.
- Ability to work independently and as part of a team under pressure.
- Impeccable attention to detail and commitment to quality.
- Technical troubleshooting and problem management skills.
- Interpersonal skills sufficient to assist non-technical users of IT.
Network Manager employer: Career Cross Ltd
Contact Detail:
Career Cross Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Azure AD, and Microsoft 365. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network management roles often require strong problem-solving skills. Prepare examples of past experiences where you successfully troubleshot network issues or improved IT services. This will help you stand out as a candidate who can handle the responsibilities outlined in the job.
✨Tip Number 3
Since this position involves working closely with non-technical users, practice explaining complex IT concepts in simple terms. This will not only help you in interviews but also show that you can effectively communicate with all stakeholders.
✨Tip Number 4
Research the school and its IT infrastructure before your interview. Understanding their current setup and potential areas for improvement will allow you to ask insightful questions and suggest relevant solutions, showcasing your proactive approach.
We think you need these skills to ace Network Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Network Manager role. Focus on your technical troubleshooting abilities, knowledge of network infrastructure, and any industry qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the specific needs of a private school environment. Mention how your previous experiences can contribute to maintaining high-quality learning facilities.
Highlight Relevant Qualifications: Clearly list any industry qualifications such as Microsoft, Cisco, or Apple certifications. This will demonstrate your expertise and commitment to the field, making you a more attractive candidate.
Showcase Problem-Solving Skills: In your application, provide examples of past experiences where you successfully resolved technical issues or improved IT services. This will illustrate your ability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Career Cross Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with network management, including specific technologies like Active Directory, Azure AD, and Microsoft 365. Highlight any relevant industry qualifications you hold, as this will demonstrate your expertise and commitment to the field.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about past challenges you've faced in IT support or network management. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you effectively resolved issues and improved service delivery.
✨Understand the School's IT Needs
Research the private school and its current IT infrastructure. Be ready to discuss how you can enhance their existing systems and contribute to future developments. This shows your genuine interest in the role and your proactive approach.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready to ask during the interview. Inquire about their current IT challenges, team dynamics, and future projects. This not only demonstrates your enthusiasm but also helps you assess if the role is the right fit for you.