Store Manager - Edinburgh

Store Manager - Edinburgh

Edinburgh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the store team to achieve sales targets and deliver exceptional customer service.
  • Company: Charles Tyrwhitt makes it easy for men to dress well with stylish solutions for every occasion.
  • Benefits: Enjoy competitive salary, bonuses, staff discounts, and a fun work environment with regular team activities.
  • Why this job: Join a creative, entrepreneurial culture that values collaboration and personal development through training and apprenticeships.
  • Qualifications: Previous Store Manager experience with strong leadership, customer service, and communication skills required.
  • Other info: Be part of a socially responsible company committed to sustainability and giving back to the community.

The predicted salary is between 28800 - 43200 £ per year.

At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. This time, we’re on the lookout for a Store Manager to work with the Team in our Edinburgh store.

The Store Manager will be leading, motivating, and coaching the store team to reach and exceed the store’s goals which include sales targets, KPIs and compliance using our training tools – whilst ensuring CT’s exceptional customer service and product knowledge. You’ll recruit, nurture and retain the best talent for CT and your store. You will also identify sales opportunities and generate corporate activity and new business. You’ll build strong relationships with your peers and Head Office departments to effectively handle all matters that concern the store and team - this includes stock control, payroll/budgeting, layout, promotions, staff development and employee relations. You’ll make commercial decisions to support the store, particularly for VM where our VM team will support and ensure that the visuals reflect brand identity. You will be the leader of the store team managing the daily running of the store, championing colleague engagement and complying with company policy procedures, company compliance, cost and security processes.

The ideal candidate will have previous experience as a Store Manager with the proven ability to lead, coach and inspire others to establish a high performing team to achieve high results. Excellent customer service and relationship building skills with customers and stakeholders. Strong planning and organisation skills with the ability to maintain a long-term vision. A highly commercial approach with strong analytical, oral and written communication skills to influence, persuade and negotiate at varied levels within and outside of the company.

As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we’re looking for hard working people with a pro-active approach to their work.

What you can expect from us:

  • Competitive salary and an excellent quarterly bonus scheme
  • Uniform – retail colleagues are entitled to a uniform outfit allowance which is refreshed every 6 months.
  • An entrepreneurial environment where you’ll be encouraged to try things and make changes to drive the business forward
  • You’ll have access to Staff Discount from your 1st day, not just at CT but also from The White Company!
  • We have a great cycle to work scheme and relocation packages to support career development
  • We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
  • We are proud to go about our business in the right way and partner with many charities and sustainability partners - ‘giving something back’ is an important part of our ethos
  • The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs.

At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. We’re taking a good hard look at our social and environmental impact, and always looking for ways to be better.

Store Manager - Edinburgh employer: Charles Tyrwhitt

At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant and entrepreneurial work culture in our Edinburgh store. With competitive salaries, a generous bonus scheme, and a commitment to professional development through the Tyrwhitt Academy, we empower our team members to thrive while enjoying a fun and engaging atmosphere. Our dedication to sustainability and community involvement further enhances the rewarding experience of working with us, making it easy for men to dress well while fostering personal and career growth.
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Contact Detail:

Charles Tyrwhitt Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Edinburgh

Tip Number 1

Familiarise yourself with Charles Tyrwhitt's brand values and culture. Understanding their '3 BE's' – 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST' – will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.

Tip Number 2

Network with current or former employees of Charles Tyrwhitt. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.

Tip Number 3

Prepare to discuss specific examples of how you've led teams to achieve sales targets in previous roles. Highlighting your experience in motivating and coaching staff will demonstrate your capability as a Store Manager and your alignment with their goals.

Tip Number 4

Showcase your understanding of customer service excellence. Be ready to share strategies you've implemented in the past to enhance customer experiences, as this is a key focus for Charles Tyrwhitt and will set you apart from other candidates.

We think you need these skills to ace Store Manager - Edinburgh

Leadership Skills
Coaching and Mentoring
Sales Management
Customer Service Excellence
Relationship Building
Analytical Skills
Planning and Organisation
Commercial Awareness
Communication Skills
Negotiation Skills
Team Development
Problem-Solving Skills
Budgeting and Financial Management
Visual Merchandising Knowledge
Employee Relations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Store Manager. Focus on your leadership skills, customer service excellence, and any achievements in sales targets or team development.

Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and how you align with Charles Tyrwhitt's values. Mention specific examples of how you've motivated teams and achieved results in previous roles.

Showcase Your Understanding of the Brand: Demonstrate your knowledge of Charles Tyrwhitt and its mission to 'make it easy for men to dress well'. Discuss how you can contribute to this goal through your management style and customer engagement strategies.

Highlight Your Analytical Skills: Since the role requires strong analytical skills, provide examples of how you've used data to make commercial decisions in past positions. This could include stock control, budgeting, or sales analysis.

How to prepare for a job interview at Charles Tyrwhitt

Understand the Brand Values

Before your interview, make sure you’re familiar with Charles Tyrwhitt's brand values and culture. Be prepared to discuss how you can embody the '3 BE’s' – 'BE the BOSS', 'BE the CUSTOMER', and 'BE the BEST' in your role as Store Manager.

Showcase Leadership Experience

Highlight your previous experience in leading and motivating a team. Prepare specific examples of how you've inspired others to achieve sales targets and improve customer service, as this is crucial for the Store Manager position.

Demonstrate Commercial Acumen

Be ready to discuss your understanding of commercial decisions and how they impact store performance. Think of examples where you've successfully identified sales opportunities or improved KPIs in your past roles.

Prepare Questions for Them

Interviews are a two-way street. Prepare insightful questions about the store's goals, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Store Manager - Edinburgh
Charles Tyrwhitt
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