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For Companies At a Glance
- Tasks: As an AV Account Manager, you'll grow revenue and build relationships with resellers.
- Company: Join Northamber PLC, the UK's longest established trade-only IT and AV distributor.
- Benefits: Enjoy a dynamic work environment with opportunities for training and career progression.
- Why this job: Be part of a supportive team that values creativity and puts resellers first.
- Qualifications: Ideal for school leavers or grads; sales experience is a plus but not essential.
- Other info: You'll be on the phone for 6 hours a day, so bring your enthusiasm!
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are seeking an experienced and commercially driven AV Account Manager to join our office-based distribution sales team. The successful candidate will play a key role in managing and growing relationships with existing reseller partners, while developing new business opportunities within the professional Audio-Visual (AV) market.
This position is ideal for a motivated sales professional who thrives in a fast-paced distribution environment, with a passion for AV technology, customer service excellence, and solution-based selling.
Responsibilities
- Account Management: Manage a portfolio of existing AV reseller and integrator accounts, ensuring strong relationships and customer satisfaction.
- Proactively identify upselling and cross-selling opportunities across product ranges and vendors.
- Maintain regular contact with customers through calls, emails, and virtual meetings to understand business needs and project requirements.
- New Business Development: Identify, qualify, and onboard new reseller accounts.
- Actively prospect and engage with potential partners to expand market share and revenue streams.
- Sales & Commercial Activity: Achieve and exceed monthly sales and margin targets.
- Prepare competitive quotations and negotiate pricing within approved frameworks.
- Maintain accurate CRM records of all customer interactions, opportunities, and forecasts.
- Product Knowledge & Vendor Liaison: Develop a strong understanding of the AV product portfolio, including displays, projection, collaboration systems, control, and signal management.
- Work closely with vendor partners and internal product specialists to ensure customer solutions are technically sound and commercially viable.
- Keep up to date with new technologies, promotions, and industry developments.
- Internal Collaboration: Coordinate with logistics, purchasing, marketing, and technical teams to ensure smooth order processing and customer satisfaction.
- Provide feedback to product and marketing teams on market trends, customer feedback, and competitive activity.
Skills & Experience Required
- Proven experience in B2B AV sales, ideally within a distribution or vendor environment.
- Strong knowledge of professional AV technologies (displays, projection, video conferencing, digital signage, etc.).
- Excellent communication and relationship-building skills.
- Strong negotiation and commercial awareness.
- Comfortable working with CRM systems and Microsoft Office applications.
- Self-motivated with a proactive approach to achieving targets.
- Ability to thrive in a collaborative team environment.
Desirable Attributes
- Experience working with key AV brands and vendors.
- Knowledge of the UK reseller and systems integrator landscape.
- Familiarity with IT/AV convergence and Unified Communications markets.
- A genuine passion for technology and providing exceptional customer service.
Benefits
- Competitive salary and uncapped commission structure.
- Pension scheme and other company benefits.
- Career progression and professional development opportunities.
- Supportive, team-oriented office environment
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Contact Detail:
Northamber PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Account Manager
✨Tip Number 1
Familiarise yourself with the AV and IT market trends. Understanding the latest technologies and products will help you engage effectively with resellers and demonstrate your expertise during conversations.
✨Tip Number 2
Network within the AV community. Attend industry events, webinars, or local meetups to connect with potential resellers and gain insights into their needs and challenges.
✨Tip Number 3
Practice your communication skills. Since you'll be on the phone for extended periods, honing your ability to convey information clearly and persuasively will be crucial in building relationships with resellers.
✨Tip Number 4
Stay organised and proactive. Use tools to track your interactions with resellers and set reminders for follow-ups. This will help you maintain strong relationships and ensure you meet your sales targets.
We think you need these skills to ace AV Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in AV distribution or IT. Use specific examples that demonstrate your ability to grow revenue and build relationships with resellers.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, such as developing new business strategies and maintaining reseller relationships.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to convey information clearly and effectively. Use concise language and structure your application well to make it easy to read.
Highlight Your Sales Achievements: Include quantifiable achievements in your application, such as exceeding sales targets or successfully managing accounts. This will demonstrate your capability to deliver results and meet the expectations set by Northamber.
How to prepare for a job interview at Northamber PLC
✨Know Your Products
Familiarise yourself with Northamber's AV products and services. Be prepared to discuss how these can benefit resellers and why they should choose Northamber over competitors.
✨Demonstrate Sales Skills
Prepare examples of your past sales successes, particularly in account management or AV distribution. Highlight how you exceeded targets and built strong relationships with clients.
✨Research the Market
Conduct thorough research on the AV market and potential reseller partners. Be ready to discuss trends, competitors, and how you would approach new business opportunities.
✨Show Enthusiasm and Positivity
Exude enthusiasm for the role and the company. Display a positive attitude and a willingness to learn, as this aligns with Northamber's values of putting resellers at the heart of everything.
