At a Glance
- Tasks: Lead process transformation and operational excellence initiatives across a global organisation.
- Company: Join a renowned global brand at a pivotal moment in its evolution.
- Benefits: Enjoy a highly visible leadership role with opportunities for professional growth.
- Why this job: Be part of a mission-driven institution focused on continuous improvement and innovation.
- Qualifications: 15+ years in process management with expertise in Lean, Six Sigma, or BPM.
- Other info: Ideal for those with experience in large organisations like banks or professional services.
The predicted salary is between 72000 - 108000 £ per year.
My client is a large known brand global organization, who are seeking a strategic Head of Process Management to lead enterprise-wide process transformation and operational excellence initiatives. This is an opportunity to join a mission-driven institution at a pivotal moment in its evolution as they go through a process of upskilling and professionalising the business. The role reports directly to a US-based Group CFO, working across a complex, matrixed global environment.
As Head of Process Management, you will be responsible for designing, optimising, and governing end-to-end business processes across the organisation. You will drive a culture of continuous improvement, champion operational efficiency, and ensure alignment with strategic objectives and regulatory standards. This would suit someone coming from a large complex organisation such as a global bank, professional services firm or anyone that has overseen a specific period of a firm's journey to go through large transformation/change initiatives.
This is a highly visible leadership role requiring a confident, outgoing individual who can influence senior internal stakeholders, lead cross-functional teams, and embed best-in-class process methodologies across the enterprise.
Key Responsibilities- Develop and execute a global process management strategy to enhance scalability and effectiveness.
- Establish governance frameworks for process ownership, accountability, and continuous improvement.
- Lead cross-functional initiatives to identify inefficiencies and implement automation and optimisation solutions.
- Define and track KPIs to measure process performance and impact.
- Partner with senior leaders to drive change management and ensure seamless integration of new processes.
- Collaborate with digital and technology teams to enable transformation through automation and data insights.
- Lead, develop, and inspire a high-performing process management team.
- 15+ years’ experience in process management, operational excellence, or business transformation within a global organisation.
- Proven track record of leading large-scale process improvement initiatives.
- Deep expertise in Lean, Six Sigma, BPM, or similar methodologies.
- Strong stakeholder management and influencing skills, with the ability to navigate complex, global environments.
- Experience in financial services, professional associations, or education-related sectors is advantageous.
- Digitally savvy, with a strong grasp of process automation and data-driven decision-making.
- A natural leader with a strategic mindset, resilience, and a passion for continuous improvement.
If this role is of interest and your experience is a strong fit, please apply below or reach out to.
Head of Process Management (Basé à London) employer: Golden Bees
Contact Detail:
Golden Bees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Process Management (Basé à London)
✨Tip Number 1
Network with professionals in process management and operational excellence. Attend industry events or webinars to connect with individuals who are already in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in process automation and data analytics. Being knowledgeable about these areas will not only enhance your skill set but also demonstrate your commitment to continuous improvement during interviews.
✨Tip Number 3
Prepare to discuss specific examples of large-scale process improvements you've led in previous roles. Highlighting measurable outcomes and your strategic approach will showcase your expertise and ability to drive change effectively.
✨Tip Number 4
Research the company’s current processes and any recent changes they've implemented. This knowledge will allow you to tailor your discussions and demonstrate how your experience aligns with their goals for transformation and operational excellence.
We think you need these skills to ace Head of Process Management (Basé à London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 15+ years of experience in process management and operational excellence. Focus on specific achievements in large-scale process improvement initiatives, especially in global organisations.
Craft a Compelling Cover Letter: In your cover letter, emphasise your leadership skills and experience in driving change management. Mention your familiarity with methodologies like Lean and Six Sigma, and how you've successfully implemented them in previous roles.
Showcase Stakeholder Management Skills: Provide examples of how you've influenced senior stakeholders and led cross-functional teams. Highlight any specific instances where you navigated complex environments to achieve operational efficiency.
Demonstrate Digital Savviness: Discuss your experience with process automation and data-driven decision-making. Mention any tools or technologies you've used to enhance process management and how they contributed to transformation initiatives.
How to prepare for a job interview at Golden Bees
✨Showcase Your Strategic Vision
As the Head of Process Management, you'll need to demonstrate your ability to develop and execute a global process management strategy. Be prepared to discuss your past experiences where you've successfully implemented strategic initiatives and how they enhanced scalability and effectiveness.
✨Highlight Your Leadership Skills
This role requires a confident leader who can influence senior stakeholders and lead cross-functional teams. Share examples of how you've inspired and developed high-performing teams in previous roles, focusing on your approach to fostering a culture of continuous improvement.
✨Demonstrate Your Expertise in Methodologies
With a strong emphasis on Lean, Six Sigma, and BPM, it's crucial to showcase your deep expertise in these methodologies. Prepare to discuss specific projects where you've applied these techniques to drive process improvements and operational excellence.
✨Prepare for Change Management Discussions
Since this role involves partnering with senior leaders to drive change management, be ready to talk about your experience in managing large-scale transformations. Highlight your strategies for ensuring seamless integration of new processes and how you measure their impact through KPIs.