Administrative & Communications Co-ordinator

To provide general administrative and communications support to the Health Economics Health Technology Assessment (HEHTA) Director and wider team. Lead on the organisation of continuing professional development courses for HEHTA and support the overall communications strategy. Support research and teaching for HEHTA and liaise with the wider School of Health and Wellbeing on HEHTA activities and communications, and a range of operational and management activities, particularly related to digital communications, marketing teaching, finance and operational needs.

Main Duties And Responsibilities

• Provide high level of administrative support to the Director and wider HEHTA management team in support of effective planning and management of activities and resources, specifically development and implementation of all HEHTA communications, policies and procedures relating to good governance and management, in particular GDPR.
• Managing all social media platforms for HEHTA including creating original content and working with MVLS design and others in HEHTA to design content for communicating their research outputs.
• Communicate with various professional bodies on designing HEHTA marketing strategies.
• Work independently to prepare and publish quarterly newsletters, annual report and all digital communications, including the HEHTA website.
• Provide support to HEHTA’s Evidence Synthesis Group as directed by project manager.
• Update and maintain webpages and social media content for all HEHTA projects.
• Work with HEHTA project managers and research staff to design content and develop materials for Knowledge Exchange and Public Engagement activities both internal and external.
• Contribute where appropriate to broader pieces of work across SHW, such as the Athena Swan activities.
• Co-ordinate and provide high-level administrative support for all meetings and events within HEHTA, including taking minutes, collating and distributing meeting documents to team, following up on actions/agenda items and liaising with HEHTA researchers to maintain live projects/grant applications and publications information.
• Plan and organise events/away days.
• Assist team with conference travel and maintaining accurate record of expenditure for all team activities.
• Triage Post Graduate Research enquiries.
• Actively contribute to a culture of continuous improvement by suggesting service improvements and implementing new processes to enhance quality of service.
• Provide any other reasonable support as required by Line Manager and the Director of HEHTA.

Knowledge/Qualifications

• A1 Scottish Credit and Qualification Framework Level 7 [Advanced Higher / Scottish Vocational Qualification Level 3, Higher National Certificate] or equivalent, and experience of personal development in a similar role.
• A2 Knowledge of marketing and communications strategies and experience working with websites and social media platforms.
• A3 Knowledge of the University’s various systems, in particular Agresso, MyCampus, t4, CMIS, OneDrive.

Skills

• C1 Excellent planning, organisation and negotiation skills. Ability to use tact, diplomacy and discretion when dealing with students, staff and external organisations.
• C2 Excellent analytical and problem solving skills. Commitment to continuous improvement.
• C3 Ability and confidence to work within a team environment, as well as independently.
• C4 Ability to demonstrate the competencies required to undertake the duties associated with this post, having acquired the necessary knowledge and skills in a similar role.
• C5 Excellent communication and customer service skills, operating with diplomacy and discretion.
• C6 The ability to plan, organise and prioritise effectively, respond to changes in demands and/or pressures, delivering work to standard and within deadlines. Experience of applying judgement, policies and procedures.
• C7 The ability to work both independently and flexibly as part of a high performing team with excellent stakeholder management skills.

Experience

• E1 Experience of working in a higher educational environment and knowledge of higher education policies and procedures is desirable. Knowledge of Microsoft Office programs/applications including Word, Excel, PowerPoint, Outlook and OneDrive is essential. Knowledge of other University software packages [Agresso, Adobe is desirable].
• E2 Proven experience of clerking formal meetings, including the setting of agendas and the taking of minutes.
• E3 Experience of administration in Higher Education establishment, including comprehensive knowledge of administrative and organisational systems.
• E4 Experience in working with people from different countries and cultures.

Terms and Conditions

Salary will be Grade 5, £26,338 - £30,805 per annum. This post is full time and open ended with funding available for up to 12 months from the start date.

As a valued member of our team, you can expect:

• A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
• An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension, benefits and discount packages.
• A flexible approach to working.
• A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University.

We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too.