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- Tasks: Manage client campaigns, ensuring optimal execution and satisfaction.
- Company: Join a leading B2B marketing provider with a remote-first culture and global presence.
- Benefits: Enjoy flexible remote work, a supportive team, and opportunities for growth.
- Why this job: Engage directly with clients, drive innovation, and make a real impact in marketing.
- Qualifications: 2-3 years in customer success or similar role; CRM experience required.
- Other info: Be part of a recognised 'Best Places to Work' company with a commitment to integrity.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 2010, we’ve been recognized as a "Best Places to Work" and have offices in the US (Boulder), UK (London) and India (Chennai). However, we are a remote-first company with employees across the globe! Today, we are a leading B2B marketing provider that offers two distinct solutions: Integrate Lead management & data governance SaaS platform for marketing operations and demand marketers. The Integrate platform makes every lead clean, compliant, and actionable, freeing enterprise B2B marketers from bad data and operational headaches so they can focus on what matters: generating revenue.
Media solutions that combine three powerful demand generation tools: targeted display, content syndication, and a comprehensive marketplace model. Pipeline360 ensures that marketers achieve 100% compliant and marketable leads by effectively engaging with audiences much earlier in the buying cycle, connecting with buyers at every stage of the process, and optimizing programs to drive performance.
Our Mission Integrate: exists to make your lead data marketable so you can drive pipeline. Pipeline360: exists to make the unpredictable predictable. Why us? We are an organization of integrity, talent, passion, and vision with a long track record of growth, customer success, and a commitment to driving leading innovation and delivering world-class customer experience.
Summary
The Pipeline360 Professional Services team is at the heart of driving value for our customers. Our focus is to align with our customers to understand their objectives and help them build programs that will deliver results. As the main point of contact for our clients, we provide campaign monitoring and optimization as well as reporting and guidance to ensure optimal execution. Pipeline360 is in search of a Campaign Manager enthusiastic about learning and processes, poised to take charge of client connections. As a genuine consultant, you will prioritize boosting product adoption, ensuring client satisfaction, and securing long-term relationships. This role offers an exciting chance for someone eager to dive into various facets of our business and truly engage directly with our wonderful clients.
Key Responsibilities
- The first point of escalation for all client campaign inquiries and custom requests in a client facing environment.
- Partner with sales leaders and act as a trusted advisor for all client campaign needs.
- Partner with the Global Campaign Operations team members to ensure frequent updates across all assigned client accounts are delivered (pacing, build progress, etc.).
- Enhance the value of our products and services while cultivating trusted advisory relationships with assigned clients.
- Coordinate campaign execution using integrated tools and technologies for demand generation and display platforms.
- Establish a regular cadence with internal teams and key customer stakeholders to track achievement of agreed upon business objectives.
- Act as the point of contact and launch manager for client campaigns within your book of business.
- Transform campaign data into actionable insights, offering solutions aligned with clients' technical and business objectives.
- Create presentations and lead KOC, QBR, etc. calls directly with clients regarding Campaign Strategy and execution.
- Proactively spot optimization opportunities and partner with sales to develop strategy and partnership with clients.
- Lead clients (new and existing) through Pipeline360/Integrate, overseeing implementations, integrations, maintenance, and expansion.
- Swiftly address various client requests.
- Facilitate communication among internal departments, providing updates on status, technical requirements, campaign progress, and issue resolution.
- Identify cross-functional resources to implement sustainable solutions.
- Use data analysis to identify how your team will meet company objectives and arrive at the best opportunities for success.
- Collaborate with peers to create and enforce best practices for the team and for campaign processes.
- Act as an extension of the team to ensure client happiness.
- Other duties as assigned.
Qualifications
- 2-3+ years experience in Customer Success, Professional Services, or equivalent client facing role, preferably working with a SaaS or Media vendor.
- Experience of 1 year or more with Salesforce or other CRM platforms is necessary.
- Proficiency in Excel or PowerPoint at an advanced level is also expected.
- Knowledgeable of Pipeline360/Integrate or similar B2B media offerings.
- Willingness to travel for client visits as required by circumstances.
- Strong attention to detail.
- Strong oral and written communication skills.
- Ability to utilize resources efficiently.
- Desire to work collaboratively with leadership team.
- Strong quality assurance skills.
- Ability to drive customer conversations towards successful outcomes.
Campaign Manager Remote UK employer: Integrate Inc.
Contact Detail:
Integrate Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campaign Manager Remote UK
✨Tip Number 1
Familiarise yourself with the Pipeline360 and Integrate platforms. Understanding their functionalities and how they benefit clients will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your data analysis skills, especially in Excel. Being able to showcase your ability to transform campaign data into actionable insights will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in customer success and how you've driven positive outcomes in previous roles. Be ready to share specific examples that highlight your problem-solving skills and ability to build long-term client relationships.
We think you need these skills to ace Campaign Manager Remote UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Campaign Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in Customer Success or Professional Services, especially in a SaaS environment. Emphasise your skills in campaign management, client relations, and any experience with Salesforce or similar CRM platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client campaigns in the past and how you can contribute to the company's mission.
Showcase Your Communication Skills: Since strong oral and written communication skills are essential for this role, ensure that your application materials are well-written and free of errors. Consider including examples of presentations or reports you've created in previous roles.
How to prepare for a job interview at Integrate Inc.
✨Understand the Company and Its Products
Before your interview, make sure you have a solid understanding of the company's mission, products, and services. Familiarise yourself with the Integrate platform and Pipeline360, as well as how they help B2B marketers. This knowledge will allow you to speak confidently about how you can contribute to their goals.
✨Showcase Your Client Management Skills
As a Campaign Manager, you'll be the main point of contact for clients. Prepare examples from your past experiences where you've successfully managed client relationships, resolved issues, or improved client satisfaction. Highlight your ability to communicate effectively and build trust with clients.
✨Demonstrate Data Analysis Proficiency
Since the role involves transforming campaign data into actionable insights, be ready to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or optimise campaigns in previous roles, especially if you have experience with tools like Excel or CRM platforms.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client requests. Think about potential challenges you might face in this role and how you would address them. This will show your proactive approach and readiness to tackle real-world situations.
