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For Companies At a Glance
- Tasks: Engage customers, support sales, and maintain store standards while creating a welcoming atmosphere.
- Company: Join Anthropologie, a vibrant brand known for its unique shopping experience and stylish offerings.
- Benefits: Enjoy flexible work-life balance, employee discounts, wellness support, and opportunities for personal development.
- Why this job: Be part of a creative team that values individuality and fosters a positive, inclusive culture.
- Qualifications: Previous retail experience is a plus, but strong communication skills and brand awareness are essential.
- Other info: Located in the heart of London, this role offers a chance to connect with diverse customers.
The predicted salary is between 20000 - 28000 £ per year.
This position is located at 158 Regent St Soho, London, W1B5SW United Kingdom.
Role Summary
Achieve the Anthropologie mission – to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What You'll Be Doing
- Customer Experience: Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued.
- Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store.
- Teamwork & Communication: Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others.
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
- Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership.
- Visual & Business Operations: Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s.
- Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
- Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.
- Merchandising & Display: Executes stock-to-sales processes and presentation standards. Is knowledgeable of trend and supports brand messaging. Has an understanding of how the merchant process impacts business and the customer experience.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Anthropologie Temporary Sales Associate - Regent Street, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anthropologie Temporary Sales Associate - Regent Street, London
✨Tip Number 1
Familiarise yourself with the Anthropologie brand and its unique offerings. Visit the store, explore their products, and understand their customer experience approach. This knowledge will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Demonstrate your communication skills by practicing how to initiate genuine conversations. Think of ways to connect with customers on a personal level, as this is crucial for the role. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Showcase your teamwork abilities by preparing examples of how you've collaborated with others in previous roles. Highlighting your willingness to support peers and contribute to a positive team environment will resonate well with the hiring managers.
✨Tip Number 4
Stay updated on current retail trends and merchandising standards. Being knowledgeable about what’s trending can help you provide valuable insights during your interview, demonstrating your commitment to enhancing the customer experience.
We think you need these skills to ace Anthropologie Temporary Sales Associate - Regent Street, London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Anthropologie's mission and values. Show your understanding of their brand in your application, highlighting how your personal style aligns with their aesthetic.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly in retail. Emphasise skills like communication, teamwork, and customer service that are crucial for this role.
Craft a Personal Cover Letter: Write a cover letter that connects your experiences to the job description. Mention specific aspects of the role, such as customer engagement and teamwork, and provide examples of how you've excelled in these areas.
Show Enthusiasm: In your application, convey your passion for the Anthropologie brand and retail. Employers appreciate candidates who are genuinely excited about the opportunity and can contribute positively to the team.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Anthropologie's mission and values. Understand what makes the brand unique and how it appeals to its customers. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice engaging in conversations that feel natural and personal. Be prepared to share examples of how you've successfully connected with customers in the past, even if your experience is limited.
✨Emphasise Teamwork
Highlight your ability to work well in a team. Share experiences where you've collaborated with others to achieve a common goal or supported a colleague. This will show that you can contribute positively to the store's environment.
✨Demonstrate Your Customer Focus
Prepare to discuss how you would create a welcoming atmosphere for customers. Think of ways to engage with them and provide excellent service, as this aligns with the company's focus on customer experience.
