Monsoon Accessorize - Experienced Retail Store Managers
Monsoon Accessorize - Experienced Retail Store Managers

Monsoon Accessorize - Experienced Retail Store Managers

London Full-Time 28800 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional customer experiences in a vibrant retail environment.
  • Company: Join Monsoon Accessorize, an ethical fashion brand with a commitment to values and inclusivity.
  • Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
  • Why this job: Be part of a creative team that values enthusiasm, integrity, and personal growth.
  • Qualifications: Proven retail management experience with a focus on customer service and team leadership.
  • Other info: We welcome diverse applicants and offer flexible working arrangements.

The predicted salary is between 28800 - 42000 Β£ per year.

Monsoon Accessorize is an exciting and ethical fashion brand. We are a growing company with stores in the UK, Republic of Ireland and in international markets. We were built on a way of working that we are really proud of, where values and ethics go hand in hand.

We are now looking for exceptional retail managers to join us, people who will reflect the passion we have for our product and be proud to be a part of delivering a great experience for the Monsoon Accessorize customer. With your talent, passion and creativity you could become part of our growing team. We are a customer focused business that strives to create an exceptional experience for everyone who shops and works at Monsoon and Accessorize.

Our Store Management teams are extremely customer focused, commercially minded, and have strong people management skills combined with good planning and organisation skills. We value the qualities of enthusiasm, creativity, integrity and the desire for success.

We are looking for Store Managers who can lead by example, deliver excellent customer service, and support the management team to achieve the Company KPI’s.

What are we looking for in you?

  • Demonstrate customer focus – ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
  • A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
  • A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
  • Someone who demonstrates passion, drive and resilience, with a can-do approach.
  • Possess a creative approach, to support the store and develop the team to reach their full potential.
  • The ability to communicate openly and effectively.
  • A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

In this role you will...

  • Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
  • Generating profit, through exceeding your KPIs, keeping P&L and controllable costs inline with budget and maximising local market opportunities.
  • Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
  • Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
  • Ensure an inclusive environment, promoting equality and kindness with your team.

Joining Us, Your Benefits Would Include

  • A competitive salary and exciting bonus scheme.
  • A Staff uniform allowance – enabling you to have fun wearing our accessories.
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
  • An additional day’s holiday to celebrate your birthday.

If this all sounds great and this could be the role for you, let us know and apply today. At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Monsoon Accessorize - Experienced Retail Store Managers employer: Monsoon Accessorize

Monsoon Accessorize is an exceptional employer that champions ethical fashion and a vibrant work culture, making it a fantastic place for experienced retail store managers. With a competitive salary, generous staff discounts, and a commitment to employee growth and inclusivity, we empower our team members to thrive in their roles while delivering outstanding customer experiences. Join us in London, where your passion and creativity will be valued, and you can make a meaningful impact in a supportive environment.
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Contact Detail:

Monsoon Accessorize Recruiting Team

recruitmentuk@monsoon.co.uk

StudySmarter Expert Advice 🀫

We think this is how you could land Monsoon Accessorize - Experienced Retail Store Managers

✨Tip Number 1

Familiarise yourself with Monsoon Accessorize's values and ethics. During your interactions, whether in interviews or networking, highlight how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the company culture.

✨Tip Number 2

Demonstrate your customer service expertise by sharing specific examples from your previous roles. Prepare anecdotes that showcase your ability to lead a team in delivering exceptional customer experiences, as this is a key focus for Monsoon Accessorize.

✨Tip Number 3

Research the latest trends in retail management and customer engagement strategies. Being knowledgeable about current industry practices will help you stand out as a candidate who is proactive and ready to contribute to the store's success.

✨Tip Number 4

Network with current or former employees of Monsoon Accessorize if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Monsoon Accessorize - Experienced Retail Store Managers

Customer Service Excellence
Leadership Skills
Team Management
Sales Performance Management
Visual Merchandising
Financial Acumen
Communication Skills
Problem-Solving Skills
Creativity
Flexibility
Motivational Skills
Organisational Skills
Commercial Awareness
Inclusivity and Diversity Promotion

Some tips for your application 🫑

Understand the Brand: Familiarise yourself with Monsoon Accessorize's values and mission. Highlight your alignment with their ethical approach and customer-focused philosophy in your application.

Tailor Your CV: Ensure your CV reflects your experience in retail management, particularly in delivering excellent customer service and achieving KPIs. Use specific examples to demonstrate your leadership skills and ability to inspire a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Discuss how your previous experiences have prepared you for this role and how you can contribute to creating an exceptional customer experience at Monsoon Accessorize.

Showcase Your People Skills: In your application, emphasise your strong people management skills. Provide examples of how you've motivated teams, resolved conflicts, and created an inclusive environment in your previous roles.

How to prepare for a job interview at Monsoon Accessorize

✨Show Your Passion for Customer Service

Monsoon Accessorize values exceptional customer service, so be prepared to share specific examples of how you've delivered outstanding service in your previous roles. Highlight your ability to put the customer at the heart of everything you do.

✨Demonstrate Leadership Skills

As a retail store manager, you'll need to inspire and lead your team. Discuss your leadership style and provide examples of how you've motivated your team to achieve targets and maintain high standards in customer service.

✨Be Creative with Solutions

The company appreciates a creative approach to problem-solving. Think of instances where you've implemented innovative ideas or strategies that improved store performance or enhanced the customer experience.

✨Understand the Brand Values

Familiarise yourself with Monsoon Accessorize's values and ethics. During the interview, express how your personal values align with theirs and how you can contribute to fostering an inclusive and positive environment in the store.

Monsoon Accessorize - Experienced Retail Store Managers
Monsoon Accessorize
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