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- Tasks: Support the shop manager and lead a vibrant team to maximise store income.
- Company: Join Cancer Research UK, a dedicated team fighting to beat cancer every day.
- Benefits: Enjoy flexible leave, discounts, and a substantial retirement plan.
- Why this job: Be part of a mission-driven team making a real impact in the community.
- Qualifications: Experience in customer service and retail is preferred; adaptability is key.
- Other info: This role is part-time, 30 hours per week, with a 12-month contract.
Endless pre-loved items. A talented team. One clear purpose.
Reports to: Shop manager
Department: Trading
Contract: 12 month fixed-term contract
Working hours: Part time 30 hours per week
Location: Maidenhead
Closing date: 13th July 2025 at 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found.
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.
We’re looking for a motivated assistant shop manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources and stock.
In a lively, vibrant working environment, you’ll discover something new every day, whether it’s a new high street trend, a new community network or a talent you never knew you had. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
- Supporting the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
- Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
- Leading by example and providing excellent customer and supporter service.
- Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell through and stock processing.
- Creating relationships with your local community and Cancer Research UK colleagues.
- Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
- Maintaining compliance with health and safety, safeguarding, security, administration and HR policies.
- Deputising for the shop manager in their absence.
What skills are you looking for?
- A working knowledge of what makes great customer service.
- Experience of working in a lively and vibrant environment.
- Adaptability in changing situations, including being able to work effectively independently.
- Commercial awareness.
- The ability to create relationships and communicate well.
- And ideally supervisor experience, and experience of working in, or an understanding of retail and fashion.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive. In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
You can learn more about our fantastic retail teams on our website. For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 0 20 3469 8400 as soon as possible.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
Retail Assistant Manager (Maidenhead) employer: Cancer Research UK
Contact Detail:
Cancer Research UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager (Maidenhead)
✨Tip Number 1
Familiarise yourself with Cancer Research UK's mission and values. Understanding their purpose will help you align your answers during the interview and demonstrate your passion for their cause.
✨Tip Number 2
Showcase your experience in customer service and retail. Be ready to discuss specific examples of how you've provided excellent service or managed a team, as these are key aspects of the role.
✨Tip Number 3
Prepare to discuss your adaptability in a fast-paced environment. Think of instances where you've successfully navigated changes or challenges, as this will highlight your suitability for the dynamic nature of retail.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview preparation.
We think you need these skills to ace Retail Assistant Manager (Maidenhead)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Retail Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead and inspire a team.
Write a Strong Cover Letter: In your cover letter, express your passion for Cancer Research UK's mission and how you can contribute to their goals. Mention specific examples from your past experiences that showcase your leadership skills and commercial awareness.
Complete the Online Application Form: Fill out the online application form thoroughly, especially the work history section. Be honest and precise about your previous roles and responsibilities, as this will help the hiring team assess your fit for the role.
How to prepare for a job interview at Cancer Research UK
✨Know the Mission
Before your interview, make sure you understand Cancer Research UK's mission to beat cancer. Familiarise yourself with their values and how they operate. This will help you demonstrate your alignment with their purpose during the conversation.
✨Showcase Your Customer Service Skills
As a Retail Assistant Manager, excellent customer service is key. Prepare examples from your past experiences where you provided outstanding service or resolved customer issues effectively. This will highlight your suitability for the role.
✨Demonstrate Leadership Experience
Be ready to discuss your experience in leading teams, whether in a retail environment or elsewhere. Share specific instances where you inspired or motivated others, as this role involves supporting and guiding a diverse team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of situations where you had to adapt quickly or manage challenges in a retail setting, and be prepared to explain your thought process.
