RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND
RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND

RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND

Ashford Full-Time 21600 - 29000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to manage stock, sales, and customer service in a premium retail environment.
  • Company: Join a historic British brand known for luxurious home textiles since 1850.
  • Benefits: Enjoy a full-time role with opportunities for training and development.
  • Why this job: Be part of a passionate team transforming everyday routines into revitalising rituals.
  • Qualifications: 2+ years in a managerial role within retail, preferably with premium brands.
  • Other info: Located in Kent, this role offers a chance to work with a globally recognised brand.

The predicted salary is between 21600 - 29000 Β£ per year.

Our client is a proud creator of beautiful home textiles since 1850, and is unmistakably a British brand, born in Manchester. Passionate about their collections past and present, they honour their rich heritage and innovative spirit. Through meticulous attention to detail that runs through every thread, they make it their mission to bring joy to people's everyday lives, transforming routines into revitalising rituals.

Established by the brand's family in 1850, their legacy began with a sample of terry towelling fabric, an innovation yet unseen in Great Britain. This pioneering offering helped the brand's name quickly gain attention among the Royal Family and households across the UK alike. Today, their brand continues as a symbol of exceptional British craftsmanship throughout the world, seen everywhere from luxury hotels to Wimbledon Centre Court.

Over their history, their collections have grown across bed linen, robes, and their signature towels. Now part of a global powerhouse group, they continue to break boundaries with new technology, enter fresh product categories, and expand their global reach, all with the same passion and dedication to design-led, luxurious products. Details will always matter to this brand, and that’s how they uphold their promise to create threads you can count on.

Key Accountabilities:
  • To be responsible for stock, deliveries, and pricing.
  • To control and report stock markdowns.
  • To manage and motivate Sales Advisors in supporting you to achieve the sales and profit targets.
  • To manage cash and payment systems in accordance with company procedures and policies.
  • To manage costs and overheads and all factors affecting the profitable performance of the shop, e.g. utility bills, overtime etc.
Customer Perspective:
  • To plan and implement shop merchandising, to maximise sales, customer satisfaction, appearance, and brand image.
  • To manage selling and customer service activities and staff competence in these areas, to optimise and sustain sales performance, profitability, and customer satisfaction.
Internal Process Perspective:
  • To manage, motivate staff, recruit staff, train and develop staff, according to Company policies.
  • To ensure Employment laws and relevant HR procedures are followed, e.g. appraisal etc.
  • To be responsible for completing paperwork required by Head Office efficiently and accurately and meeting all deadlines.
  • To manage upkeep and condition of all equipment, fixtures, and fabric of shop premises.
Learning & Development Perspective:
  • To develop personal skills and capability through ongoing training, as provided by the company or elsewhere subject to company approval.
  • Performance reviews.
Skills and Competencies:
  • Have experience working for a premium brand in retail.
  • Ability to work under pressure to meet deadlines.
  • Team player with a flexible approach.
  • Organised and proactive approach and able to work on own initiative.
  • Strong customer service and communication skills.
  • 2 years + experience in a managerial or supervisory role within an Outlet/Stand Alone environment.

Job Type: Full-time

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND employer: House Of Fashion Associates

As a Retail Store Manager for this prestigious premium home textiles brand based in Kent, you will be part of a company that values craftsmanship and innovation, offering a supportive work culture that prioritises employee development and growth. With a commitment to excellence, the company provides ongoing training opportunities and fosters a collaborative environment where your contributions are recognised and celebrated, making it an ideal place for those seeking a meaningful career in retail.
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Contact Detail:

House Of Fashion Associates Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND

✨Tip Number 1

Familiarise yourself with the brand's history and values. Understanding their heritage and commitment to quality will help you connect with the brand during interviews and demonstrate your genuine interest in their products.

✨Tip Number 2

Showcase your experience in managing teams effectively. Prepare examples of how you've motivated staff and improved sales performance in previous roles, as this is crucial for a Retail Store Manager position.

✨Tip Number 3

Research current trends in premium home textiles and customer preferences. Being knowledgeable about the market will allow you to discuss innovative merchandising strategies that align with the brand's image.

✨Tip Number 4

Network with professionals in the retail industry, especially those who have experience with premium brands. Building connections can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND

Retail Management
Customer Service Excellence
Team Leadership
Sales Strategy Development
Stock Management
Financial Acumen
Visual Merchandising
Training and Development
Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Ability to Work Under Pressure
Flexibility and Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in retail management, especially with premium brands. Emphasise your achievements in sales targets and team management to align with the job requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for home textiles and your understanding of the brand's heritage. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.

Highlight Key Skills: In your application, focus on skills such as customer service excellence, team motivation, and stock management. Use bullet points to make these stand out and relate them directly to the responsibilities listed in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in a premium brand.

How to prepare for a job interview at House Of Fashion Associates

✨Show Your Passion for Premium Brands

Make sure to express your enthusiasm for the premium home textiles industry. Share specific examples of how you appreciate quality craftsmanship and how it aligns with the brand's heritage and values.

✨Demonstrate Leadership Skills

Prepare to discuss your experience in managing teams, especially in a retail environment. Highlight instances where you've motivated staff to achieve sales targets or improved customer service, as this role requires strong leadership.

✨Know the Brand Inside Out

Research the company's history, product offerings, and market position. Being able to discuss their collections and innovations will show that you're genuinely interested and have done your homework.

✨Prepare for Situational Questions

Expect questions about how you would handle specific scenarios, such as stock management or customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND
House Of Fashion Associates
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  • RETAIL STORE MANAGER - PREMIUM HOME TEXTILES BRAND

    Ashford
    Full-Time
    21600 - 29000 Β£ / year (est.)

    Application deadline: 2027-07-07

  • H

    House Of Fashion Associates

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