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For Companies At a Glance
- Tasks: Visit clients to provide IT support, installations, and maintenance.
- Company: Lifeline IT offers essential tech support for businesses in London.
- Benefits: Earn up to £39,000, enjoy private healthcare, and 20 days holiday.
- Why this job: Join a supportive team focused on personal growth and career development.
- Qualifications: Experience with Windows Servers, networking, and excellent communication skills required.
- Other info: Flexible work environment with opportunities to build strong client relationships.
The predicted salary is between 31200 - 46800 £ per year.
Borehamwood, Hertfordshire, London Field/Office Based covering the West End London and Greater London
About Us
At Lifeline IT, our name says it all. We provide a lifeline for organisations. We pride ourselves on our in-depth strategies, truly getting to know each and every customer to give them the IT support and advice they need to get the best out of their technology.
We now have a new opening for an IT Support Field Engineer to join our team at our head office in Borehamwood.
Whats in it for you?
- Salary of up to £39,000 per annum DOE
- Private Healthcare
- 20 days holiday + Bank Holidays
If you’re a talented IT professional with experience of installing and maintaining Windows Servers, network firewalls and first-class communication skills, this is an unmissable opportunity to join our successful company.
We believe that the workplace is not just where you go in order to pay the bills. We want our employees to thrive in their roles, feel fulfilled each day and develop their careers to reach their full potential. That’s why we provide fantastic personal and professional development opportunities. We know that our people are our biggest asset and we want each and every individual to excel.
Your Day to Day
As an IT Support Field Engineer, you’ll spend your days visiting a variety of customers, forging strong relationships and providing all the IT expertise they need. This will range from desktop and server installations and IT management to system design, deployment and maintenance, ensuring there’s never a dull day! These small and medium-sized businesses come from various sectors and have anything from one to over one hundred employees. Working alongside a highly skilled and like-minded team, you’ll form bonds with those in different areas of the business and gain valuable experience with our leading company. You will have one to two appointments per day, scheduled in advance.
What are we looking for?
You must have experience in some of the following areas:
- Microsoft Desktop (10/11) Operating Systems
- Apple Mac Operating Systems
- Administration of Microsoft Active Directory
- Administration of Windows Server Operating system
- Administration of Microsoft Exchange 2013, 2016 and/or 2019
- Administration of Office 365 (Exchange, OneDrive, SharePoint Online)
- Knowledge of Microsoft Azure
- Knowledge of AWS (Amazon Web Services)
- Virtual Technology (VMware vSphere, Hyper-V)
- Networking (SonicWALL Firewalls, Cisco Switches and/or HP Switches)
- Experience in supporting and/or installing Wi-Fi
- Experience of any Point of Sale (POS) systems in retail environment
If you’re ready to take on this exciting role as an IT Support Field Engineer, please apply via the button shown.
IT Support Field Engineer employer: Maiden Voyage Clothing Co.
Contact Detail:
Maiden Voyage Clothing Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Azure and AWS. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with current employees or professionals in the IT support field. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved IT issues. Being able to articulate your problem-solving skills and experiences will demonstrate your capability for the role.
✨Tip Number 4
Show enthusiasm for personal and professional development. Lifeline IT values growth, so expressing your eagerness to learn and advance within the company can make a positive impression.
We think you need these skills to ace IT Support Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Windows Servers, network firewalls, and any specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to build strong relationships with clients. Mention specific examples of how you've successfully managed IT installations or resolved issues in previous roles.
Showcase Technical Skills: In your application, clearly outline your technical skills related to Microsoft Desktop Operating Systems, Active Directory, Office 365, and any other relevant technologies. Providing examples of your experience with these systems can strengthen your application.
Highlight Soft Skills: Since communication is key in this role, emphasise your interpersonal skills and ability to work well with diverse teams and clients. Include examples of how you've effectively communicated technical information to non-technical users.
How to prepare for a job interview at Maiden Voyage Clothing Co.
✨Know Your Technical Stuff
Make sure you're well-versed in the technologies mentioned in the job description, such as Windows Servers, Microsoft Active Directory, and networking. Brush up on your knowledge of firewalls and virtual technology, as these are crucial for the role.
✨Showcase Your Communication Skills
As an IT Support Field Engineer, you'll be interacting with various clients. Practice explaining technical concepts in simple terms, and be ready to demonstrate your ability to build rapport with customers during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life IT support scenarios. Think about past experiences where you've solved problems or dealt with difficult situations, and be ready to share those stories.
✨Research Lifeline IT
Familiarise yourself with Lifeline IT's mission and values. Understanding their approach to customer service and IT support will help you align your answers with what they’re looking for in a candidate.
