Shipping Coordinator

Shipping Co-ordinator Location : Brixworth NN6 Salary: up to 32k plus excellent benefits including 25 days holiday Hours 8.30am-5.00pm The Job: Effectively managing raw material and finished goods orders from order receipt into UKM to receipt by customer. Broad outline of role is from customer order placement to customer receipt including booking of transport, documentation and queries around the shipment of goods and routings/capabilities. Job Responsibilities Undertaking end-to-end goods transportation activities for the shipment of finished goods, raw materials and other consumables as required. Completion of Dangerous Goods paperwork for all modes of transport and destinations. Ensuring Customer specific requirements are met and charged accordingly and transparently. Once goods reserved physical, ensure goods are picked, documented, booked for collection with the haulier and delivered to the terms set in the Sales order, ensuring in accordance with the defined shipping terms from UKM. Ensuring requirements defined to comply with ADR/IATA/customs are observed in the documentation and presentation of goods detailed to Despatch. Working with our inbound logistics partners and local purchasing teams to ensure effective and efficient inbound clearance and delivery of goods. Filing and retention of shipping records as required by HRMC Support the management of customer complaints as communicated by Sales Department Ensure compliance to legal and company requirements (i.e. SOP’s) Maintain qualification to IATA/IMDG requirements, supported by company as part of ongoing CPD. Typically, every 2 years (for those completing DG documentation) Skills and Qualities Strong Communication skills, concise, and timely communication skills, both orally and in written format in emails Communicate courteously with customers (internal & external) via telephone, email, formal documentation, and face to face as and when required Experienced in working with IATA/IMDG