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For Companies At a Glance
- Tasks: Assist with reception, manage records, and schedule patient appointments.
- Company: Join Northeast Georgia Health System, dedicated to improving community health.
- Benefits: Enjoy flexible PRN hours and a supportive team environment.
- Why this job: Make a real impact in healthcare while gaining valuable experience.
- Qualifications: High School Diploma or GED; BLS certification required within 30 days.
- Other info: Entry-level position with opportunities for growth in a caring workplace.
The predicted salary is between 24000 - 36000 £ per year.
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Performs duties that include reception, maintaining clinical and financial records, front office inventory requirements, and medical records.
Minimum Job Qualifications
- Licensure or other certifications: Current BLS certification required or must be obtained within 30 days of hire.
- Educational Requirements: High School Diploma or GED
- Minimum Experience: Other:
Preferred Job Qualifications
- Preferred Licensure or other certifications:
- Preferred Educational Requirements:
- Preferred Experience: Customer Service or Physician's Office experience preferred.
- Other:
Job Specific And Unique Knowledge, Skills And Abilities
Knowledge of and proficient use of EMR (Electronic Medical Record) system.
Essential Tasks And Responsibilities
- Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
- Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
- Schedules appointments for patient referrals as requested by Physicians.
- Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
- Advises patients when referral numbers are needed and how patients can obtain a referral.
- Provides patients with needed information regarding their referral.
- Opens and distributes mail to appropriate personnel daily.
- Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
- Ensures daily audit journals are balanced.
- Enters charges accurately.
- Forward all monthly reports to the Central Business Office in a timely manner.
- Prepares daily deposits per center procedure.
- Updates patient information with pertinent information as needed.
- Arranges payment agreements as indicated.
- Maintains inventory of front office supplies as required.
Physical Demands
- Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
- Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
- Vision: Moderate, Occasionally 0-30% of time
- Kneeling/Stooping/Bending: Occasionally 0-30% of time
- Standing/Walking: Occasionally 0-30% of time
- Pushing/Pulling: Occasionally 0-30% of time
- Intensity of Work: Occasionally 0-30% of time
- Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Medical Office Assistant - MOA - NGPG - Resource Pool - PRN employer: Northeast Georgia Health System
Contact Detail:
Northeast Georgia Health System Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Office Assistant - MOA - NGPG - Resource Pool - PRN
✨Tip Number 1
Familiarise yourself with the EPIC system, as proficiency in Electronic Medical Records is crucial for this role. Consider taking an online course or tutorial to boost your skills and demonstrate your commitment to learning.
✨Tip Number 2
Highlight any previous customer service experience during your interactions. This role values communication and patient interaction, so showcasing your ability to handle inquiries and provide excellent service will set you apart.
✨Tip Number 3
Network with current or former employees of Northeast Georgia Health System. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential interview questions by practising responses related to handling patient referrals and managing front office tasks. Being ready to discuss specific scenarios will show your understanding of the role's responsibilities.
We think you need these skills to ace Medical Office Assistant - MOA - NGPG - Resource Pool - PRN
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Medical Office Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: If you have experience in customer service or working in a physician's office, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate how your past roles have prepared you for this position.
Showcase Your Skills: Mention your proficiency with EMR systems, especially EPIC, as well as any other relevant skills such as communication, organisation, and attention to detail. These are crucial for the role and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential in a medical office setting.
How to prepare for a job interview at Northeast Georgia Health System
✨Know Your EMR Systems
Familiarise yourself with Electronic Medical Record (EMR) systems, especially EPIC, as this role requires proficient use of such software. Be prepared to discuss your experience with EMR systems and how you can contribute to maintaining accurate patient records.
✨Highlight Customer Service Skills
Since the position involves interacting with patients and handling referrals, emphasise any previous customer service experience. Share specific examples of how you've successfully managed patient inquiries or resolved issues in a medical office setting.
✨Demonstrate Attention to Detail
This role requires accuracy in entering patient information and managing financial records. Prepare to discuss how you ensure precision in your work, perhaps by sharing past experiences where attention to detail was crucial.
✨Prepare for Common Scenarios
Think about common situations you might face in a medical office, such as handling difficult patients or managing multiple tasks simultaneously. Be ready to share how you would approach these scenarios, showcasing your problem-solving skills and ability to stay calm under pressure.
