At a Glance
- Tasks: Drive sales and raise awareness of Hyperoptic services through face-to-face interactions.
- Company: Join Hyperoptic, the UK's most loved broadband provider, awarded for excellence in customer service.
- Benefits: Enjoy 25 days holiday, private medical insurance, and discounts from top brands.
- Why this job: Be a brand ambassador, meet targets, and enjoy a vibrant work culture with growth opportunities.
- Qualifications: Good academic record and sales experience; motivated individuals who thrive on challenges are preferred.
- Other info: Flexible working options available and a commitment to equal opportunities for all applicants.
The predicted salary is between 28000 - 45000 £ per year.
As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.
Your KPIs within this role will be to knock on 100 doors per day and convert 3 sales. As you are promoted up through the bandings based on your sales, you will also then have the opportunity to start to reach out to website leads and flexibility of 1 day home working depending on company requirements.
What will you be doing?
- Meet or exceed sales targets and increase sales conversion rate
- Make sure a schedule of visits are completed on daily basis
- Maximise potential of every interaction with potential customer
- Act as brand ambassador of the company
- Demonstrate company values in every interaction with customers
- Present benefits of our service in a clear and understandable way
- Promote Hyperoptic product and service advantages
- Collect customers' feedback about our brand, product, pricing, competitors influence, promotions
What we are looking for:
- Demonstrated good academic record
- Experience working in a sales role
- Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
- Experience with complaint/feedback handling
- Highly motivated, energetic sales person who loves selling and who is up for a challenge
- Ambitious and comfortable with targets
Why work for us?
We’re in our customer’s corner and our vision is to be the UK’s most loved and desired broadband provider, that shows the way broadband is done! Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We’re also very proud to have been awarded Great Place to Work Certification (2022-23) and UK’s Best Workplaces for Wellbeing (2022).
Some of our key Benefits:
- 25 days’ paid holiday increasing each year, to a max of 35
- Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
- Private medical Insurance provided by AXA health
- Life assurance giving you cover of 4 times your base salary
- Partnership with the Kings Trust
- Our pension scheme matches your contributions up to 4%
- Retail offers — discounts from hundreds of recognisable brands
- Free Hyperoptic broadband if you live in a Hyperoptic area
- Enhanced pay for new parents
We’re committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.
What happens next?
- You apply
- We carefully review your application
- We’ll get back to you — even if it’s a no (for now)
For more information on the Hiring Manager or team for this role, please reach out to Emma Mantle who can support with additional questions.
Field Sales Specialist employer: Hyperoptic
Contact Detail:
Hyperoptic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Specialist
✨Tip Number 1
Familiarise yourself with Hyperoptic's products and services. Understanding the unique selling points of their broadband offerings will help you confidently engage with potential customers and answer any questions they may have.
✨Tip Number 2
Practice your door-to-door sales pitch. Since you'll be knocking on 100 doors a day, having a clear and engaging introduction can make a significant difference in capturing interest and converting leads into sales.
✨Tip Number 3
Build your rapport-building skills. As a face of the brand, being personable and relatable is key. Try role-playing scenarios with friends or family to enhance your ability to connect with different types of customers.
✨Tip Number 4
Research the local area where you'll be working. Knowing the community and its demographics can help tailor your approach and make your sales pitch more relevant to the residents you meet.
We think you need these skills to ace Field Sales Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and skills that align with the Field Sales Specialist role. Emphasise any achievements in meeting or exceeding sales targets, as this will resonate with Hyperoptic's expectations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Hyperoptic and how your background makes you a great fit for their team.
Showcase Your Sales Skills: Use examples from your past experiences to demonstrate your ability to explain services or products effectively. Highlight instances where you've tailored your approach to meet customer needs, as this is crucial for the role.
Prepare for Potential Questions: Anticipate questions related to your sales strategies and how you handle customer feedback or complaints. Be ready to discuss how you would approach door-to-door sales and convert leads into customers.
How to prepare for a job interview at Hyperoptic
✨Know Your Product Inside Out
As a Field Sales Specialist, you'll be the face of Hyperoptic. Make sure you understand their services and products thoroughly so you can confidently explain the benefits to potential customers.
✨Demonstrate Your Sales Experience
Prepare to discuss your previous sales roles and how you've successfully met or exceeded targets. Use specific examples to showcase your ability to tailor your approach to different customer needs.
✨Show Enthusiasm and Energy
Hyperoptic is looking for motivated and energetic individuals. During the interview, let your passion for sales shine through. Show them that you're excited about the opportunity and ready to take on challenges.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to demonstrate your selling skills. Practice how you would approach a potential customer, handle objections, and close a sale to impress your interviewers.